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Remote VA

Note: Due to the high volume of applications we receive, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.

Intake Coordinator

Location

EST (UTC-5)

Posted

12 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Intake Coordinator

Remote VA

Role Description We are looking for a compassionate and customer-focused Intake Coordinator to make outbound calls to existing leads and assist them in getting set up for free government meal programs. The ideal candidate should have excellent communication skills, be comfortable speaking with diverse communities, and provide outstanding customer service. Schedule: Part-time (Eastern Standard Time) Key Responsibilities: - Make outbound calls to existing leads and applicants - Assist individuals with enrollment for free government meal programs - Provide accurate information and answer customer questions professionally - Follow call scripts and intake procedures - Maintain detailed and accurate records of calls and applicant information - Schedule follow-ups and ensure all required information is collected - Communicate professionally with clients in English, Arabic, and/or Spanish - Maintain confidentiality and handle sensitive information responsibly Qualifications - Strong customer service and communication skills - Fluent in Arabic and/or Spanish preferred - Comfortable making outbound calls daily - Good listening and problem-solving abilities - Organized and detail-oriented - Ability to work independently and follow procedures - Previous call center, intake coordination, or customer support experience is a plus Requirements - Weekly Pay - Work from home - Negotiable rate depending on the experience

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