Role Description The Senior Engineering Program Manager will partner closely with engineering, operational, and clinical communication stakeholders to help define, coordinate, and deliver enterprise technology solutions and services that improve caregiver experience and support high-quality patient care across Providence. This role supports complex cross-functional initiatives spanning: - Clinical communications - Nurse call - Middleware and integrations - Care team communications - Operator console technologies - Contact center integrations - Related healthcare communication platforms The scope of this position is both broad across enterprise operational and technical domains and deep in terms of: - Technical coordination - Organizational alignment - Process improvement - Modernization - Continuous service evolution required to sustain and advance enterprise-wide IS services The ideal candidate is comfortable operating in highly collaborative technical environments, coordinating across engineering and operational teams, navigating ambiguity, and helping drive large-scale modernization and integration efforts that directly impact caregiver workflows and patient communication experiences. This position offers remote work for candidates residing in: - Alaska - Washington - Montana - Oregon - California - Within 65 miles of Lubbock, Levelland or Plainview, Texas - Within 65 miles of Hobbs, New Mexico Qualifications - Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering or equivalent combination of education and experience - 5 or more years of related experience - Strong program and project experience Requirements - Master's Degree or an equivalent combination of education and experience (preferred) - Experience in a Healthcare environment (preferred) Benefits - Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching - Health care benefits (medical, dental, vision) - Life insurance - Disability insurance - Time off benefits (paid parental leave, vacations, holidays, health issues) - Voluntary benefits - Well-being resources Learn more at providence.jobs/benefits . Company Description Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Role Description Success as an Engineering Program Manager (EPM) requires someone who brings structure to ambiguity and drives delivery clarity across teams. You thrive in a fast-paced environment, build strong partnerships with engineering and program leaders, and ensure work is prioritized and executed with discipline. You are comfortable operating at both the strategic and tactical levels: shaping what should be worked on, aligning cross-functional stakeholders, and ensuring delivery plans, risks, and dependencies are visible and actively managed. You communicate crisply—writing clear leadership updates and facilitating alignment when tradeoffs are required. What you’ll do - Own the domain “system of delivery” and ensure the domain’s work is focused on the most important outcomes, aligned to VC&M strategy, and planned/governed consistently. - Establish the structures and mechanisms that enable predictable delivery (backlog structure, planning artifacts, governance cadence, reporting hygiene). - Challenge and de-prioritize work that does not support the strategy or agreed priorities (in partnership with Technical Program Manager (TPM), Product, and VC&M leadership). - Own the domain backlog structure, PI planning, and the domain delivery plan (scope, milestones, dependencies), within the strategic frame set by TPMs and leadership. - Prioritize within the domain, with Engineering Manager input, to ensure capacity is focused on the highest-value work. - Drive clarity for cross-team sequencing and integration planning so commitments are realistic and well-understood. - Maintain accurate internal risk and dependency registers; actively drive resolution, mitigation plans, and escalation paths. - Keep Atlassian artifacts and dashboards up to date so domain and program status is trustworthy and comparable across VC&M. - Provide clear, timely communications to stakeholders on progress, risks, and changes. - Ensure work has a clear acceptance criteria and a defined value/outcome. - At completion, validate with Engineering and TPMs whether acceptance criteria were met and whether the intended value was delivered. - Participate and provide key inputs to the cross-functional work intake discovery process; cascade with context to all impacted functions within your domain. - Apply and help evolve common VC&M standards for discovery, planning, and delivery. - Ensure the domain “plugs into” the broader VC&M operating model using shared templates and cadences. How you’ll do it - Build strong partnerships across engineering, program, product, design, systems, testing, operations, safety/regulatory, release, and quality. - Drive alignment through clear tradeoffs, documented decisions, and transparent plans. - Use data and delivery signals (risks, dependencies, throughput/health indicators) to inform priorities and leadership actions. Qualifications - Bachelor’s degree or equivalent experience in Computer Science, Engineering, or a related technical field. - 5+ years of experience in software/services delivery environments (product/platform/feature delivery). - 3+ years of experience coordinating cross-functional work across multiple disciplines (engineering, program, product, design, QA/test, systems, operations, etc.). - 3+ years of experience with delivery tooling (e.g., Atlassian Suite, Miro) and disciplined delivery hygiene (plans, dashboards, dependency tracking). - 3+ years of experience operating in scaled delivery models (PI planning, multi-team roadmapping, portfolio governance). - 3+ years of experience defining and implementing standards/templates that improve consistency across teams. - Ability to synthesize complex information for diverse audiences, ranging from high-level executive briefings that drive decision-making to granular technical documentation for engineering execution. Benefits - Immediate medical, dental, vision and prescription drug coverage. - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more. - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more. - Vehicle discount program for employees and family members and management leases. - Tuition assistance. - Established and active employee resource groups. - Paid time off for individual and team community service. - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. - Paid time off and the option to purchase additional vacation time.

• Lead high-impact, cross-functional programs that span every part of Pantheon - from Product and Engineering to Sales, Marketing, Finance, and beyond. • Partner with senior leaders across all functions to define, plan, and deliver programs that move the business forward. • Bring structure to ambiguity, create visibility across the organization, and ensure the right people are aligned, informed, and unblocked at every stage.

• Lead high-impact, cross-functional programs that span every part of Pantheon - from Product and Engineering to Sales, Marketing, Finance, and beyond. • Partner with senior leaders across all functions to define, plan, and deliver programs that move the business forward. • Bring structure to ambiguity, create visibility across the organization, and ensure the right people are aligned, informed, and unblocked at every stage.