Role Description Mortgage Cadence is transforming the mortgage technology landscape with modern, cloud-based lending solutions powered by Agentic AI. We are seeking a highly driven and consultative Sales Development Representative to help expand adoption of the Mortgage Cadence Platform (MCP) across banks, credit unions, independent mortgage banks (IMBs), and other mortgage originators. In this customer-facing role, you will own and support the full sales cycle for both MCP Essentials and MCP Enterprise, acting as a trusted advisor to prospective clients while partnering closely with internal sales, solutions engineering, implementation, and customer success teams. You will bridge the gap between complex mortgage lending challenges and Mortgage Cadence’s technology platform, translating technical capabilities into measurable business value for lenders. This role requires a combination of strong mortgage industry expertise, enterprise software sales experience, and the ability to navigate complex, multi-stakeholder engagements. You will lead discovery conversations, support tailored demonstrations and Proof-of-Concept initiatives, contribute to strategic account planning, and represent Mortgage Cadence at industry events and conferences. Qualifications - 5+ years of experience in enterprise software sales, presales engineering, solutions consulting, or customer-facing roles within mortgage technology, fintech, or related industries. - Strong understanding of the mortgage production lifecycle including origination, processing, underwriting, closing, and post-closing. - Demonstrated experience managing complex, multi-stakeholder enterprise sales cycles with financial institutions or mortgage lenders. - Proven track record of closing large enterprise software deals and managing long sales cycles effectively. - Existing network within the mortgage origination ecosystem including lenders, consultants, technology partners, and industry organizations. - Ability to engage and communicate effectively with both executive leadership and technical stakeholders. - Excellent presentation, communication, negotiation, and relationship management skills. - Experience working with banks, credit unions, IMBs, or other regulated financial institutions. - Familiarity with CRM management, pipeline forecasting, and strategic account planning. - Willingness to travel as needed for client meetings, conferences, and industry events. Requirements - Own the full sales cycle from prospecting through close for new MCP Essentials and Enterprise opportunities. - Build and maintain a strong pipeline of net-new business opportunities across banks, credit unions, IMBs, and mortgage lenders. - Develop trusted advisor relationships with executive, operational, and technical stakeholders. - Conduct discovery sessions to understand customer pain points, operational workflows, compliance requirements, and strategic goals. - Position Mortgage Cadence solutions by clearly articulating both technical capabilities and business outcomes. - Lead and support tailored product demonstrations, workshops, and solution presentations alongside Solutions Strategists and technical teams. - Manage complex enterprise sales cycles involving multiple stakeholders and long-term strategic account planning. - Serve as a primary point of contact for solution-related discussions throughout the sales process. - Collaborate with internal teams to design tailored solution approaches that align with lender operational and regulatory needs. - Support Proof-of-Concept (POC), pilot, and evaluation engagements with prospective customers. - Maintain a deep understanding of MCP Essentials, MCP Enterprise, mortgage workflows, integrations, APIs, and AI-powered automation capabilities. - Effectively communicate the value of Agentic AI features, workflow automation, and operational efficiencies to both business and technical audiences. - Maintain current knowledge of the mortgage technology ecosystem, LOS platforms, regulatory trends, and competitive landscape. - Represent Mortgage Cadence at industry conferences, trade shows, and customer events including MBA and regional mortgage industry events. - Leverage existing industry relationships and partnerships to generate pipeline and expand market presence. - Provide market feedback, customer insights, and competitive intelligence to Product, Marketing, and Leadership teams. - Accurately manage pipeline activity, opportunity progression, forecasting, and CRM updates. - Develop strategic account plans and maintain visibility into sales performance and revenue expectations. - Collaborate cross-functionally with Implementation, Customer Success, Product, and Marketing teams to support customer acquisition and long-term success. Benefits - Direct experience with Loan Origination Systems (LOS), mortgage technology platforms, POS systems, PPE solutions, CRM tools, eClose platforms, or related technologies. - Experience supporting technical product demonstrations, workshops, or POC engagements. - Familiarity with cloud-based platforms, APIs, integrations, and AI-driven automation solutions. - Understanding of mortgage compliance, regulatory workflows, and vendor review processes within financial institutions. - Active involvement in mortgage banking or financial services industry organizations such as MBA, CUNA, or NAFCU.

• Self‑Sourced Outbound Lead Generation (Primary Focus): • Build and manage your own pipeline of target organisations aligned to Reliable Networks’ Ideal Customer Profile (ICP). • Identify and research key decision makers: • Execute outbound activity including: • Develop outreach strategies based on: • Account-Based Prospecting: • Run structured outreach campaigns across a defined list of accounts. • Conduct initial qualification conversations to determine: • Book meetings for BDR only when prospects meet the agreed qualification criteria. • Provide detailed notes for each meeting, including: • Maintain accurate CRM records of all outreach activity, conversations, and outcomes. • Work closely with the BDR and Pre-Sales team to improve meeting quality and conversion. • Test and refine outreach messaging and approaches.

Title: Sales Development Representative - Remote Location: Australia Job Description: AI Job Summary - Proven experience in high-volume inbound sales in a B2B context. - Qualify inbound leads to ideal customer profiles and book high-quality meetings. - Conduct discovery calls to understand customer needs and requirements. Role Type Within Australia • Permanent • Full-time • Associate Description Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role Kickstart your sales career: $72k base, $128,640 OTE uncapped, 140%+ achievable. As an Inbound Sales Development Representative, you’ll be working with our ANZ sales team under the guidance of a Sales Development Manager and will be instrumental in shaping and driving a surge in qualified leads and opportunities, contributing directly to our bold goal of transforming workforce management at Employment Hero. Through strategic prospecting, engaging communication, and strong relationship-building, you’ll empower businesses to thrive and employees to excel with our innovative solutions. This role must be based in Australia. Your key focus areas will be: - Qualify and Convert Inbound Leads – Efficiently assess and qualify inbound leads to ensure they meet ideal customer profiles, then book high-quality meetings for the sales team. - Activity Targets – Consistently generate a set number of qualified opportunities per month, contributing to overall revenue and sales growth. - Fast & Effective Lead Response Time – Engage with inbound leads promptly to maximise conversion rates. - CRM Accuracy & Data Management – Maintain up to date and accurate records of lead interactions and progress in the CRM to support sales forecasting and decision-making. This will include: - Initiating contact with potential customers through inbound inquiries to source new sales opportunities - Conducting discovery calls to effectively understand customer needs and requirements - Routing promising opportunities to the appropriate Account Executives for further development and closure - Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings - Maintaining and growing your prospect database within your assigned segment - Collaborating on delivering engaging online demos to prospects as needed Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: - Proven experience in high-volume inbound sales (B2B)Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach - A track record of consistently exceeding targets - Strong phone presence and resilience, comfortable with spending significant time on the phone - Excellent verbal and written communication skillsStrong listening and presentation abilities - Ability to multi-task, prioritise, and manage time effectively What we can offer At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means: - You will work remotely, with the flexibility to own your time and impact - You will access cutting-edge tools to amplify your work, knowledge and outputs - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies - You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

• Manage and grow the sales pipeline. • Reach out to potential leads across multiple channels. • Qualify potential enterprise leads using appropriate frameworks. • Design and maintain new lead sources to expand the customer base. • Conduct market research to identify and pursue new customer segments.