Salesforce, a customer success platform and the world's #1 CRM, helps businesses of all sizes and from all industries connect with their customers in new ways. Some of the most dis
Senior Manager/Director, Services Sales Solutions – Public Sector
Location
California + 3 moreAll locations: California | New York | Virginia | Washington
Posted
4 days ago
Salary
$150.1K - $273K / year
Seniority
Senior
Job Description
Senior Manager/Director, Services Sales Solutions – Public Sector
Salesforce
• Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program • Prescriptively shape large, complex, and transformational engagements • Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans • Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at-risk accounts • Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap • Build scalable, reusable assets for pre-sales tools, methodologies, and customer stories • Contribute to high client satisfaction by ensuring solutions are set up for delivery success • Define customer objectives, mitigate delivery risks, and apply a disciplined Go/No-Go process • Integrate AI-powered tools to scale velocity and quality
Job Requirements
- 10+ years’ experience delivering enterprise-level consulting services
- 7+ years focused on the Salesforce platform
- 7+ years of deep enterprise-level project or program experience (SaaS preferred)
- Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs
- Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives
- Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions
- Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred
- Extremely strong written and verbal communication skills
- Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope
- Excellent analytical, problem-solving, and conflict-resolution skills
- A delivery-informed mindset with a deep understanding of cloud-based technologies
- Proficiency in deal architecture and pricing levers
- Proven ability to lead and mentor cross-functional teams and individuals
- Ability to travel as required
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
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