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Guest Care & Property Executive

Location

United Kingdom

Posted

15 days ago

Salary

0

Seniority

Mid Level

Job Description

Guest Care & Property Executive

Paired

Role Description We are looking for a proactive and organized Guest Care & Property Executive to support our UK-based client's guest communications, property management, and enquiry handling during both regular and out-of-hours operations. This role combines customer service, operational support, and database management to ensure a smooth experience for guests, landlords, and internal teams. Working Hours various: - Monday – Friday: 9:00 am – 10:00 pm GMT - Saturday & Sunday: 8:15 am – 10:00 pm This role provides operational cover to ensure seamless, exceptional guest, supplier and landlord support. The UK office is open from 9:00 – 5:30 pm. We then run an Out Of Hours (OOH) service until 10 pm from South Africa. The core OOH timings are from 5:30 – 10:00 pm Mon – Friday and 8:15 am – 10:00 pm Saturday & Sunday. Qualifications - Previous experience in customer service, operations, hospitality, property, or administrative roles - Strong communication and problem-solving skills - Excellent multitasking and organizational abilities - Comfortable working independently in a remote environment - Proactive, detail-oriented, and customer-focused mindset - Good computer skills (Microsoft Office / Microsoft 365) Requirements - Quiet workspace - Reliable internet connection - Computer/laptop - Mobile phone - Microsoft Teams access Benefits - Competitive salary - Ability to work remotely - Significant room for growth over time

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