• Provide administrative support to the talent acquisition process through pre-hire and post-hire activities • Facilitate a variety of logistical and recruitment activities to service a particular client program or teams. • Assist with recruitment and interview process • Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements • Develop interview schedules to ensure qualified candidates are evaluated • Update candidate statuses in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) • Timely review of applicants who have applied via the ATS • Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers • Execute the offer process, including creating & routing offer letter and presenting offer to candidate • Coordinate candidate background, medical, and reference checking processes • Arrange travel, transportation, and accommodation for candidates • Coordinate aspects of the on-boarding and off-boarding processes • Edit and post positions to the ATS accurately and within the specified timeframes • Administratively manage posting of roles to candidate generation channels • Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles • Provide metric and pipeline reporting • Provide other administrative support to recruitment team as needed

• Provide senior level administrative support to the talent acquisition process through pre-hire and post-hire activities • Facilitate a wide variety of logistical and recruitment activities to service a particular client program or teams • Assist with recruitment and interview process • Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements • Develop interview schedules to ensure qualified candidates are evaluated • Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.) • Timely review of applicants who have applied via the ATS • Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers • Execute the offer process, including creating & routing offer letter and presenting offer to candidate • Coordinate candidate background, medical and reference checking processes • Arrange travel, transportation and accommodation for candidates • Coordinate aspects of the on-boarding and off-boarding processes • Edit and post positions to the ATS accurately and within the specified timeframes • Administratively manage posting of roles to candidate generation channels • Provide metric and pipeline reporting • Lead independent discussions with candidates and Hiring Managers as needed • Assist with the administration, optimization and use of the ATS • Provide best practices and process improvements throughout the talent acquisition cycle • Document process changes, such as process maps, team structure charts, detailed procedures, etc • Identify and remediate workflow & system issues • Identify opportunities for improving both client and candidate experience; make process recommendations to achieve operational excellence • Act as a subject matter expert • Provide training and coaching to less experienced colleagues • Provide other administrative support to recruitment team as needed

Role Description Responsible for supporting the Contract Sales organization, including Territory Sales, Supplies/Media, and Inside Sales, by providing accurate contract administration and responsive customer support. This role works closely with Sales, Sales Administration, internal teams, and customers to manage maintenance contracts, ensure data accuracy, and deliver an excellent customer experience. The Contract Administrator I demonstrates strong attention to detail, effective time management, and a customer‑first mindset while building foundational knowledge of products, systems, and contract processes. Key Accountabilities - Provide responsive and professional customer service while supporting sales and contract administration. - Respond to customer inquiries, including entitlement verification, contract documentation requests, RMAs, repair status, and tracking. - Assist with managing new and existing maintenance contracts using internal systems. - Support renewal processes, including sales order creation, purchase orders, and renewal documentation. - Aid in documenting contracts and entitlement information for renewal quotes. - Support customer communication regarding serial number contract status and verification. - Assist Contract Sales with outreach and notifications related to contract renewals. - Monitor OEM and partner web portals for renewal and contract information. - Assist in researching serial number coverage (internal vs. OEM contracts). - Review and reconcile contract data against customer serial number inventories and investigate discrepancies. - Support administration of Managed Services contracts with internal teams and partners. - Collaborate with Accounting to provide information needed for proper revenue recognition. - Maintain working knowledge of company products, services, and contract offerings through ongoing training. - Participate in required training and occasional travel for meetings or support activities. Qualifications - Bachelor’s degree preferred; relevant sales, customer support, or contract administration experience may be considered in lieu of a degree. - Entry‑level role; prior experience in a customer support or sales support environment is a plus. - Proficient in Microsoft Office (Outlook, Word, and Excel). - Experience with NetSuite, ERMA, OEM portals, WMS applications, or similar systems preferred. - Salesforce (SFDC) experience is a plus. - Strong attention to detail with excellent organizational and time management skills. - Effective communicator with the ability to interact professionally via phone and email. Typical Performance Targets - Sustained, measured excellence in project & process delivery. - Sustained, measured excellence in delivery efficiency with expected continuous improvement. - Step changed delivery in safety, quality, and/or cost. Language Skills - Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch. - Read and interpret documents, procedure manuals and various correspondence from both internal and external. - Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization. Supervision Role does not involve management of direct and/or indirect reports. Decision Making + Reasoning Able to take accountability and responsibility for business target delivery and decision making. Working Relationships - Contract Manager - Service Contract Advisor - Contract Administrator - Sales Operations Support Lead - Sales Operations Support Specialist Physical Requirements - Stand: Under 1/3 - Walk: Under 1/3 - Sit: Over 2/3 - Use hands to finger, handle, or feel: Over 2/3 - Reach with hands and arms: Over 2/3 - Climb or balance: Under 1/3 - Stoop, kneel, crouch, or crawl: Under 1/3 - Talk or hear: Over 2/3 - Lift Up to 25lbs: Under 1/3 - Travel: Under 1/3 Company Description Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.

Role Description Infosys is seeking an Electrical Apps Support and Admin. In this role, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including: - Requirements Elicitation - Application Architecture definition and Design You will be responsible for: - Implementation, maintenance, and technical support of advanced EDA/CAE tools - Creating high-level design artifacts - Delivering high-quality code deliverables for a module - Leading validation for all types of testing - Supporting activities related to implementation, transition, and warranty You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Qualifications - Candidate can be located anywhere in the US. This position will require travel to project locations. - Bachelor's degree or foreign equivalent required from an accredited institution in mechanical/electrical/computer science/system engineering or related field required. Will also consider three years of progressive experience in the specialty in lieu of every year of education. - Minimum of 4+ years of relevant work experience in Electrical Engineering Apps support, Engineering/IT functions including technical support in a global work environment with multiple applications. - At least 4+ years Hands-on experience in all depths of: - AGI / STK (Satellite Toolkit) - Cadence EDA tools - Dassault Systèmes (CATIA/3DEXPERIENCE) - SPARK3D / CST / EM tools - ETAP / Power system tools - Keysight ADS / SystemVue - Siemens (Mentor Graphics / Xpedition / HyperLynx) - Strong expertise in maintaining (Install, configure, and deploy engineering, license management, and configuration) - Capable of both Windows and Linux OS, with knowledge in PowerShell Requirements - Administers user account creation and maintenance, license server management. - Performs regular system maintenance, including updates, patches, and license management. - Resolves engineering application issues/requests, ensures SLA adherence, and improves user experience and satisfaction. - Troubleshoots and resolves system problems. Works proactively to identify potential issues and recommends/implements preventative solutions. - Identifies and analyzes system and user needs, as well as equipment requirements. Writes system and user documentation, including policies and procedures. - Assists in deployment, configuration, and validation of engineering tools and software environment. - Monitors system performance and recommends improvements or upgrades to meet user needs. - Maintains documentation related to system configurations, procedures, and support knowledge base. - Collaborates with engineering, IT, and cybersecurity teams to ensure secure and compliant application usage. - Supports integration of engineering applications with other business systems (e.g., ERP, PLM, MES). - Participates in application testing and validation as part of change control and upgrading processes. - Adheres to global IT standards, policies, and procedures and coordinates related activities with global IT teams. - Willingness to work in rotational shifts, as the role may involve a combination of regular shifts and off-shift support needs as they arise. Benefits - Medical/Dental/Vision/Life Insurance - Long-term/Short-term Disability - Health and Dependent Care Reimbursement Accounts - Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) - 401(k) plan and contributions dependent on salary level - Paid holidays plus Paid Time Off