Role Description - Build a realistic digital workspace centered on the Drive folders you use daily, including grant proposals, budgets, IRB/IACUC protocols, and compliance training records. - Design multi-step tasks grounded in real workflows, navigating multiple apps, files, and stakeholders to challenge frontier AI agents. - Collaborate with other experts to design the environment, shape task scope, and review scenarios for realism and rigor. - Work asynchronously with research teams to refine task designs and evaluation criteria for research-administration agent benchmarks. - Contribute to frontier AI research and benchmarking, informing how leading labs train and evaluate the next generation of AI systems. Qualifications - 3+ years of full-time experience at a top R1 university, academic medical center, federal research agency, or large research nonprofit. - Background in pre-award grants management, post-award financial/compliance management, sponsored-programs administration, or research compliance. - Day-to-day use of SharePoint, Box, DocuSign, Mendeley, EndNote, and ADP Workforce Now/UKG Pro. - Strong analytical thinking and writing skills. Requirements - Certifications: CRA, CPRA, CFRA. Benefits - Compensation will transition from an hourly rate to a model based on throughput of quality work. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description Confluent Kafka Admin with Unix - Serve as a Confluent Cloud and Kafka team member to design, install, deploy, and administer the platform. - Provide 24x7 support when on call. - Partner with architecture team to drive platform alignment to modern architecture practices. - Patch, create roadmaps, and assist junior engineers. - Build automation for install and platform management activities, such as restarts, patching, and other scenarios. Qualifications - 5+ years in platform engineering and management involving Middleware technologies with a focus on Confluent Cloud and Kafka. - 3+ years of experience with installation, configuration, and administration of Confluent Cloud or Kafka. - 3+ years of experience with UNIX and LINUX operating systems, storage environments, file systems, and network protocols. - 3+ years of strong understanding of distributed systems using messaging platforms. - 2+ years of creating great documentation that enables other team members to learn and execute platform engineering and management activities. Requirements - 3+ years’ experience in production support for Confluent or Kafka platform including troubleshooting and fixing production defects. - 3+ years applying DevSecOps and Infrastructure as Code patterns to build automation. - Able and ready to learn and support other Middleware technologies in support of Platform Engineering roadmap with DevSecOps, infrastructure-as-code, software-defined engineering patterns, and use of GitHub or comparable code repository. - 3+ years of experience with Ansible, Terraform, Puppet, and other Infra automation technologies. Core Competencies - Very good written and verbal communication skills. Should be able to create good documents. - Preferring someone who takes end-to-end responsibilities of the issues and drives them to closure with minimal support and follow-ups from the team. - Understands change management importance/procedures. - Embrace and demonstrate automation-first approach. - Should be a team player and ready to spread knowledge within the team. Preferences - Bachelor’s degree. - Must be able to use Linux commands and tools to troubleshoot issues, parse and evaluate log files. - Experience with application profiling using tools such as Dynatrace, VisualVM, or Jprofiler. - Experience with Terraform. - Experience with performance tuning for JVMs, web containers, DB connection pools, etc. - Possess a thorough understanding of modern work practices such as DevSecOps, Continuous Integration (CI), Continuous Delivery (CD), Agile project Delivery, Release Engineering. Skills - Kafka - Unix - Middleware - Confluent Kafka - GitHub - Puppet - Ansible - Terraform Pay and Benefits - The pay range for this position is $65.00 - $80.00/hr. - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 29, 2026.

Role Description As the Senior Manager, Benefits Administration Services – Defined Benefit, you will play a critical role in managing and growing the retirement space portfolio while ensuring exceptional service delivery and client satisfaction. This role focuses on operational excellence, client relationship management, and continuous improvement across defined benefit administration services. - Manage a large market defined benefit administration, with a strong focus on client satisfaction, retention, and growth. - Partner with clients and leadership to help define business strategy, service models, and operational priorities. - Ensure business units consistently meet SLAs, performance metrics, and service delivery standards. - Lead initiatives focused on process improvement, operational efficiencies, and system enhancements within defined benefit administration. - Oversee accurate documentation of client requirements, plan provisions, and operational details to support effective account management. - Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction. - Develop and review performance reports, KPIs, and operational metrics to support data-driven decision-making. - Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations. - Lead the planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations. Qualifications - Bachelor’s degree or equivalent relevant experience. - 10+ years of client-facing or client support experience, within defined benefit or pension administration. - Experience managing teams within BPO and/or call center environments supporting benefits administration. - Strong background in defined benefit, including operational oversight and client management. - Advanced proficiency in MS Office, with strong Excel skills. Benefits - Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one. - Retirement Savings: Robust programs to help you secure your financial future. - Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more. - Career Growth Opportunities: Paths for advancement within a global organization. - Paid Training: Learn while you earn with award-winning learning platforms. - Paid Time Off: Competitive PTO packages to help you recharge. - Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Role Description The Manager, Contract Administration will be responsible for managing all phases of contract development, including drafting and negotiating a broad range of commercial and privacy contracts for the University of Miami, University of Miami Hospital and Clinics, and Miller School of Medicine as well as providing advice to internal clients across the enterprise with respect to contracting matters of strategic importance to UM. - Draft, analyze and negotiate a broad range of contracts. - Conduct in-depth analysis of contract requirements, special provisions, and terms and conditions to ensure compliance with appropriate laws, regulations, and enterprise-wide policies; work with stakeholders to develop a thorough understanding of the business case and financial implications. - Identify and analyze complex legal, regulatory, and business issues, and provide appropriate advice. - Advise internal clients across the enterprise in a clear and concise manner that effectively conveys contractual risk assessment. - Engage internal clients and external parties to negotiate contract terms that are favorable to UM. - Ensure contracts comply with state, federal, and (where applicable) international laws and regulations, as well as with UM’s policies and procedures. - Cultivate and maintain strong, trusted relationships with other operational units throughout the enterprise. - Work with a significant degree of independence and minimal supervision on day-to-day contracting matters. - Ensure approval and execution of contracts in accordance with UM policies and contracting procedures. - Keep abreast of new legal and regulatory developments that affect or may affect UM, including new data privacy regulations. - Develop, maintain, and revise contract templates and contracting guidelines to ensure uniform general contract terms and conditions are used. - Review, update and maintain contract documentation in accordance with UM policies. - Conduct training sessions for Supply Chain and Procurement teams staff to ensure work product across teams complies with UM’s contracting policies and procedures. - Apply creativity in resolving contract issues in a timely manner. - Analyze and suggest improvements in business processes. - Additional duties as assigned. Qualifications - J.D. from an ABA-accredited law school - 2+ years of relevant work experience - Keen attention to detail and strong analytical and reasoning skills - Superior communication skills, including excellent professional written and verbal English skills and ability to interface effectively with key stakeholders, including executives, physicians and others - Ability to multi-task and work effectively and efficiently to meet deadlines on a time-sensitive basis - Ability to independently prioritize and accomplish both day-to-day work and longer-term goals - Has a positive, problem-solving attitude and flexibility - Discreet and able to maintain strict confidence concerning sensitive matters and transactions - Able to work independently with minimal direction; willing to take instruction when given - Ability to work in a close-knit team environment - Excellent working knowledge of Microsoft Office (including Word and Outlook) and Adobe Acrobat - Transactional experience preferred - Experience in higher ed and/or healthcare preferred - Experience with data privacy regulations preferred - Experience working with a contract lifecycle management system preferred Company Description The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status - Full time - Employee Type: Staff