Title: Wrap-Up Program Administrator Location: Los Angeles, CA, USA Job Description: SUMMARY Responsible for managing several OCIP and CCIP wrap-up programs varying in size from small to large. The position requires account management and sales support skills, client relationship management, and occasional interface with the insurance market relationships on existing accounts. This position also requires superior computer skill and ability. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides administrative support to an assigned group of clients, which includes Wrap-Up accounts; Supports Producer in developing new business opportunities for existing clients and prospects; Initiates renewal process for existing clients, and discusses and creates renewal strategy with Producer; Analyzes and compares current exposures and develops renewal or new business specifications for marketing; Reviews and summarizes marketing results and prepares proposals; Provides assistance with pre-meetings, WrapX software, contractor interfaces, and contractor credit negotiations; Resolves customer service inquiries that require research and interactions with carriers or agents; Conducts marketing, negotiates rates, reviews quotes and coverage’s for competitiveness and accuracy; Finalizes proposals and presentations in coordination with Producer; Prepares renewals and client information presentations and assists in preparing Request for Proposal (RFP) responses; Meets with clients as needed or directed by Producer; Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); Other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE Associates degree or equivalent combination of education and experience Four (4) or more years related work experience Valid Insurance license Must continue to meet Continuing Education requirements for license renewal SKILLS Excellent verbal and written communication skills Advanced planning, organizational and prioritization skills Ability to work within a team and to foster teamwork Excellent customer services skills, including telephone and listening skills Proficient in Microsoft Office Suite #LI-CP1 #LI-REMOTE Job Details Pay Type Salary Hiring Min Rate 75,000 USD Hiring Max Rate 100,000 USD

• Compile, format, and distribute daily, weekly, and monthly business reports to relevant stakeholders • Gather data from multiple internal systems and consolidate into clear, accurate reports • Maintain and update reporting templates, dashboards, and data trackers • Ensure all reports are delivered on time and meet quality and accuracy standards • Identify and flag discrepancies or anomalies in data for review • Assist with the development of new reporting formats as business needs evolve • Support management with ad hoc data requests and analysis as required

Role Description We are seeking a motivated and organised Property Administrator to manage administrative functions of a remote property management operation. - Manage lease agreements, renewals, and tenant onboarding administration - Communicate with tenants regarding rental payments, maintenance requests, and queries - Process rental invoices, receipts, and reconcile rental income records - Coordinate maintenance requests between tenants and service providers - Maintain accurate property and tenant records in the property management system - Prepare monthly property reports and occupancy summaries for landlords - Assist with compliance documentation including inspections and legal notices Qualifications - 2+ years of experience in property administration or real estate support - Familiarity with property management software (PayProp, WeConnectU, or similar) - Strong administrative and organisational skills - Good written and verbal communication skills - Numerical accuracy for processing rental payments and reconciliations - Ability to manage multiple properties and tenants simultaneously - Self-motivated in a remote setting - Qualification in Property Management or Business Administration preferred Benefits - Salary: R20,000/month - 100% Remote Company Description

• Du verantwortest die Administration, Konfiguration und Sicherstellung des Windows-Betriebs auf unseren Client-Endgeräten und bringst dein Know-how auch in Ausschreibungsprozesse ein. • Die Planung, Entwicklung und Implementierung von Sonderlösungen im Clientumfeld liegt ebenso in deinem Aufgabenbereich wie die kontinuierliche Optimierung und das proaktive Lösen technischer Herausforderungen. • Für einen reibungslosen Betrieb sorgst du durch die Bereitstellung und Verwaltung von Clientgeräten sowie die Verteilung aktueller Treiberpakete im Microsoft-Umfeld. • Mit Sorgfalt erstellst, pflegst und dokumentierst du Gruppenrichtlinien sowie System- und Betriebskonzepte und stellst eine transparente Dokumentation der IT-Umgebung sicher. • Im Rahmen des IT-Servicemanagements bearbeitest du 2nd-Level-Tickets und unterstützt bei der schnellen und nachhaltigen Lösung von Störungen. • Du verantwortest im Rahmen des Lifecycle-Managements die Integration neuer Hardwaremodelle in unsere Systemlandschaft und sorgst für deren reibungslose Einführung. • Nach deiner Einarbeitung wirkst du in der Rufbereitschaft mit und trägst dazu bei, die Verfügbarkeit der Endgeräte im 24/7-Betrieb sicherzustellen.