Title: Intake Community Supports Representative Location: IA- USA Job Description: Position Summary The Intake Community Support Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $17.50/hour ($18.50/hour for bilingual candidates) with weekly pay, PTO, and benefits available after 30 days of employment. Work hours are Monday-Friday 11:00am-8:00pm with the potential for overtime. Position Responsibilities may include, but not limited to - Handle inbound and outbound customer service calls, including de-escalations to the best of your abilities with our clients placing their meal order - Address questions, and provide exceptional customer service - Input order information into the appropriate client order screen - Document all conversations with client into client information database - Ensure all assigned clients are contacted and have an order on file - Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients - Work quickly and efficiently without making the client feel rushed - Assisting clients with reships (after training is completed) - Assist callers who inquire about the Community Supports benefit, and submit a self-referral for those who meet the criteria to submit the referral. - Notify clients of benefits ending soon within the 30 day time frame, and offering to assist with reauthorization when able, or explain next steps for those whose agency does not allow Mom’s Meals to initiate the request - Explain benefits including nutritional counseling requirements and possible timelines for clients awareness Required Skills and Experience - High school degree or GED - 1 year of previous customer service experience - Previous knowledge and experience using the Microsoft Office suite (Word/Excel/Outlook) - Clear oral communication skills - Previous experience with data entry - Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required – Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits - Must have a quiet workspace that is free from distraction Preferred Skills and Experience - 1 year of previous call center experience - Bilingual (English/Spanish) Physical Requirements - Repetitive motions that include the wrists, hands and/or fingers - Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods - Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus Our Mission Improving Life Through Better Nutrition at Home Core Values Teamwork Relentlessly Dependable Appreciation & Respect Innovation & Constant Improvement Delivering Excellence Company Overview Mom’s Meals is a home-delivered meal service providing fully-prepared, refrigerated meal solutions directly to homes nationwide. For over 20 years, we’ve provided seniors, patients recovering post-discharge, and those managing chronic conditions with tailored nutrition solutions that support individual and unique needs. If you’re passionate about the wellbeing of others and truly want to make a difference, Mom’s Meals could be the place for you! We’re a family-operated company looking for fun, compassionate, and friendly people to join our team. Equity & EOE Statement At Mom’s Meals, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process. Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Title: Community Health Improvement Specialist Location: Somerville United States Hybrid Job Description: Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary We are hiring multiple Community Health Improvement Specialists who will each support one primary community in Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn, or Salem. This role requires deep familiarity with the strengths, cultures, and needs of the communities served. Candidates with lived experience in or strong connections to these communities are encouraged to apply. The Specialist is a key member of Mass General Brigham's Health Corps, a dedicated community-based workforce advancing the system's Community Health Strategy. Embedded in MGB's priority communities, Health Corps members help individuals and families access care, address health-related social needs, and manage conditions that contribute to health disparities. This position focuses on outreach, education, and navigation related to two of MGB's identified priority conditions: colorectal cancer and cardiometabolic disease. Specialists provide blood pressure screenings, deliver basic health counseling, and support individuals in connecting to services that promote prevention, early detection, and long-term health. Principle Duties and Responsibilities - Conduct outreach and engagement within assigned communities to promote awareness of colorectal cancer and cardiometabolic disease and encourage screening and preventive care - Provide blood pressure screenings in community and clinical settings, following approved protocols - Offer basic health counseling to support individuals in understanding risk factors and adopting strategies for managing their health - Assist individuals with accessing primary care, screening appointments, follow-up care, and social services - Maintain current knowledge of local resources and help community members navigate systems related to food, housing, transportation, and financial assistance - Build and maintain trusting relationships using a culturally responsive and strengths-based approach - Collaborate with clinical teams, community organizations, and other Health Corps members to ensure coordination of care and support - Document screenings, referrals, and encounters in appropriate systems with accuracy and timeliness - Participate in Health Corps trainings, team meetings, and one-on-one supervision to strengthen practice, develop skills, and align with program goals - Support local community events, health fairs, and systemwide initiatives - Serve as a representative of Mass General Brigham and the Health Corps in all interactions with the community and partners - Perform other responsibilities as assigned in support of the Community Health Improvement team Qualifications - High school diploma or equivalent is required; Associate or Bachelor's degree is preferred - 2 -3 years of experience in community outreach, patient navigation, health education, or other public health roles is required - Experience conducting health screenings or participating in health promotion activities is preferred; training will be provided - EMT or Medical Assistant experience strongly preferred, particularly in patient-facing or clinical support roles. - Bilingual or multilingual candidates are strongly encouraged to apply - Experience living or working in one or more of the following communities: Chelsea, Revere, Dorchester, Roxbury, Mattapan, Mission Hill, Hyde Park, Jamaica Plain, Roslindale, Lynn or Salem is strongly preferred Knowledge, Skills and Abilities - Strong relationship building skills. - Must have a flexible mindset with the ability to quickly adjust daily plans and activities to accommodate urgent or unplanned community needs. - Must be comfortable communicating and collaborating with a diverse set of staff, leaders, communities, and other stakeholders. - Experience collecting and documenting data a plus. - Excellent written and verbal communications skills. - Proficiency in Microsoft Office required. - Demonstrated ability to work effectively and provide advocacy for racial and ethnically diverse populations and communities. - Strong commitment to social justice and health equity. - Demonstrated commitment to impacting the care of at-risk patients. Additional Job Details (if applicable) Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.86 - $31.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Role Description Join Inframark's Community Management Services Team! At Inframark Community Management Services, you’re not just starting a job — you’re building a career. We serve hundreds of master-planned communities and districts with top-tier support, and we invest just as much in our employees. Join a dynamic, innovative team where your growth and success matter. Are you ready to make a difference in community and in your life? We are thrilled to be hiring a can do attitude individual that is ready to add value to others and join a Culture of Servant Leadership in the Community Management Space. Business development seeks to align the needs of the client with our resources, best practices, technology, and services in professionalism, bringing positive impact to communities everywhere. We’re expanding rapidly and need a dynamic Business Development Manager to drive growth, build strategic partnerships, and deliver tailored solutions for community associations. If you thrive on relationship-building, consultative selling, and shaping vibrant communities, this is your opportunity to make an impact. What You’ll Do - Lead Growth Initiatives: Identify and pursue new business opportunities in HOA/CDD and lifestyle sectors. - Consultative Selling: Engage with boards, developers, and community leaders to understand needs and craft solutions. - Proposal Development: Prepare compelling proposals and presentations that showcase our value. - Market Expansion: Collaborate with leadership on strategic plans for emerging markets. - Brand Advocacy: Represent Inframark at industry events, networking forums, and community meetings. Qualifications - Proven success in business development preferably in community management or related industries. - Certifications are helpful: CMCA, AMS, PCAM. - Strong knowledge of HOA governance, budgeting, and vendor coordination. - Exceptional communication and negotiation skills. - Ability to manage multiple priorities in a fast-paced environment. - Tech-savvy with CRM tools and virtual presentation platforms. - Skills in Excel are extremely helpful. Benefits - Competitive Base Salary plus commission compensation package. - Tiered commission structure with high-performance incentives. - Comprehensive benefits and career growth opportunities. - A culture built on servant leadership, collaboration, and innovation.

• Build and run our customer advocacy program — references, case studies, customer-led content, video testimonials, customer speakers for our events. • Mine Sumble's own usage data and platform metadata to build first-party industry insights — the kind of "here's what's actually happening across GTM teams right now" intelligence that no one else can publish because no one else has the data. Turn this into reports, social content, and conversation starters with customers and prospects. • Develop a steady cadence of customer insights work: structured interviews, voice-of-customer synthesis, and feedback loops back into product, sales, and CS. • Own the customer side of launches and announcements — line up reference customers, draft their stories, get them quoted and on stage. • Build the systems (CAB, reference database, advocate tiering) that let this scale without scaling headcount. • Own our event strategy end-to-end across three modes: hosted events (our own webinars, dinners, meetups), self-hosted physical events (user gatherings, regional events), and third-party sponsorships (trade shows, industry conferences). • Decide what we attend, what we sponsor, what we host, and what we skip — with a clear pipeline and brand thesis behind each call. • Run the full operational layer: budget, vendor management, speaker coordination, run-of-show, lead capture, post-event follow-up with Sales. • Build a forward-looking 6-12 month calendar that other teams can plan around, and hold the line on it. • Travel with our customers and to our events — this is a road role, not a desk role. • Own Sumble's social presence across all channels, with LinkedIn as the primary surface. • Maintain a consistent posting cadence — not "whenever we have something to say," but a real editorial calendar that compounds. • Drive thought leader engagements on two fronts: activate our own internal voices (founders, execs, customer-facing team) with ghost-writing, prompts, and frameworks they can run with; and engage Sumble authentically with the external thought leaders our buyers already follow — through guest appearances, podcast spots, joint content, and surfacing Sumble in the conversations that matter. • Treat social as a system: content pillars, distribution loops, measurement, iteration.