• Manage daily services billing operations, including time & materials, fixed fee, and recurring billing • Actively participate in billing activities, including invoice review, adjustments, and issue resolution • Support mid-month and month-end billing cycles to ensure timely and accurate invoice generation • Review invoices, credits, and adjustments for accuracy and alignment with contracts • Lead and support a small team of billing specialists, including workload management and coaching • Serve as a point of escalation for billing questions and issues • Partner with Project Managers and Operations to resolve billing discrepancies and ensure alignment with project activity • Monitor time entry and approval status, following up as needed to support timely billing • Assist with monthly reviews of billed and unbilled activity • Support investigation of variances between billing data and financial reporting • Identify opportunities to improve billing processes and reduce manual effort

Role Description The Ecommerce Technical Support Engineer is responsible for the development, maintenance, and support of internal ecommerce web applications across a portfolio of automotive and powersports brands. This role supports multiple websites and systems in a small-team environment and serves as an internal technical resource for diagnosing issues, validating fixes, and implementing improvements. The position is a part of the ecommerce team, and requires collaboration with sales, marketing, and internal customer service teams. - Develop, and maintain internal web applications, tools, and ecommerce site functionality - Support and enhance frontend and backend components across multiple ecommerce websites - Investigate, reproduce, and resolve internal technical issues impacting ecommerce operations - Serve as an escalation point for technical issues originating from operations or customer service teams - Perform root-cause analysis and recommend sustainable, long-term solutions - Use GitHub for version control, code review and issue tracking - Coordinate, execute, and validate development and staging environment testing - Test bug fixes, configuration changes, and new feature releases prior to production deployment - Assist with regression testing to ensure stability across multiple brands and sites - Support integrations between ecommerce platforms and internal systems - Maintain technical documentation related to recurring issues, fixes, and system processes - Communicate technical findings and solutions clearly to non-technical stakeholders - Manage Cloudflare WAF rules and maintain site security - Full-stack knowledge of website to drive improvement from database, server, and frontend. Qualifications - Minimum of 3 years’ experience in web application design and development - Proficiency in modern web technologies including JavaScript, HTML, and CSS - Experience with backend development languages or frameworks (e.g., PHP, Node.js, Python, or similar) - Experience with SQL, with the ability to write and modify queries to retrieve, analyze, and troubleshoot data issues across systems. - Working knowledge of GitHub for code storage, issue tracking, testing and deployment. - Experience with WooCommerce or other PHP based ecommerce architecture - Prior experience supporting multi-brand or multi-site ecommerce environments - Strong troubleshooting, debugging, and analytical skills - Demonstrated experience testing web applications across development, staging, and production environments - Ability to work independently and collaboratively within a small team - Ability to translate and communicate to non-technical stakeholders - Knowledge of Google properties such as Google Search Console, Analytics, Tag Manager. Requirements - Internal technical issues are resolved accurately and efficiently - Ecommerce websites remain stable, reliable, and scalable - Solve for recurring issues through improved fixes, documentation, and process updates - Effective collaboration is maintained across development, operations, and support teams - Internal tools and systems continue to improve in reliability and usability

Role Description The Medical Staff Office (MSO) serves as the central hub for all credentialing and privileging activities that support HMC's medical staff and ensures safe, high-quality patient care. The MSO partners closely with physicians, advanced practice providers, hospital leadership, and regulatory agencies to maintain full compliance with accreditation standards and state and federal requirements. The department oversees the lifecycle of practitioner credentialing from initial application and primary source verification to reappointment, ongoing monitoring, and privileging. - Processes applications for credentialing and privileging for both initial appointments and reappointments. - Requires detailed knowledge of legal, state, OHSU, DNV, TJC, and NCQA guidelines. - Recognizes, investigates, and validates discrepancies and adverse information. - Maintains organization and confidentiality of practitioner credential files. - Conducts primary source verification and obtains clinical activity documentation. - Tracks status of responses and follows up on missing information. - Maintains confidential computerized information in credentialing databases. - Documents all steps in the credentialing process and updates information daily. Qualifications - High School Diploma or GED required. - 3 years medical staff credentialing experience in a healthcare or insurance provider setting; OR - Associate's degree and 3 years' experience performing data collection or data analysis using complex database software systems; OR - A combination of education and experience. Requirements - Demonstrated software database experience for efficient generation of letters and correspondence. - Familiarity with legal, state, TJC, and NCQA guidelines. - Ability to organize work, set priorities, and determine goals and strategies. - Establishes productive relationships with subordinates, peers, management, and stakeholders. - Possess independent problem-solving and decision-making abilities. - Sensitivity to highly confidential information and communication. - Proficiency in word processing and understanding of data. Preferred Qualifications - Associate or bachelor’s Degree. - Experience with an electronic credentialing database or systematic mechanism for tracking credentialing processes. - Credential Stream credentialing database experience. - Hospital credentialing/recredentialing experience. - Credentialing Specialist (CPCS) certification. Additional Details - This position is being recruited for Monday-Friday coverage from 8:00am-4:30pm. - Full-time teleworking with many interruptions. - Ongoing interaction with the Medical Affairs Program and various OHSU departments. Benefits - OHSU is Oregon's only public academic health center. - Opportunities for groundbreaking research and training the next generation of health care professionals. - Largest employer in Portland with opportunities to learn and advance. Company Description OHSU welcomes people of all ages, ethnicities, genders, national origins, religions, and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu .

Role Description The NAMI HelpLine Coordinator reports to the HelpLine Operations Manager and works alongside the Operations team to coordinate and support all aspects of HelpLine daily operations. The person in this position will be responsible for organizing and overseeing the work of Helpline Specialist volunteers, assessing their work, and giving feedback to optimize their performance. This position is project dependent, through December 2027, and will be re-evaluated at that time. This full-time, fully remote position works Monday-Friday 12PM - 8 PM ET. Salary Range: $24/hr. - $26/hr. ($46,800 - $50,700) Essential Duties and Responsibilities: - Provides real-time guidance and assistance to NAMI HelpLine Specialist volunteers and interns in responding to questions, problems and requests. - Anticipates escalation and provides real-time assistance and direction with challenging, complex, high-risk, or imminent risk-related HelpLine connections and initiates high-risk and emergency response protocols, as needed. - Conducts real-time monitoring, evaluation and coaching for NAMI HelpLine Specialist volunteers and interns to ensure fidelity to NAMI HelpLine service model and required service levels. - Ensures adherence to policies for service, attendance, established procedures etc., for NAMI HelpLine volunteers and interns. - Responds to and provides appropriate resources for email and US Mail requests, in accordance with NAMI HelpLine policies and procedures. - Responds to and provides appropriate intervention for HelpLine calls and texts as needed, in accordance with NAMI HelpLine policies and procedures. - Assists with research and annual audit of NAMI HelpLine Resource Directory materials, as needed. - Keeps current with mental health news within the industry. - Participates in cross-team projects as needed. - Performs other duties as assigned. Qualifications - Proven experience as a member of a fast-paced team serving members, customers or clients; helpline, hotline or crisis line experience preferred. - Knowledge of current mental health services landscape including different treatments, resources and a basic understanding of mental illness and its effects on individuals and families. - Superior listening, communication and problem-solving skills. - Excellent leadership and organizational skills. - Strong working knowledge of Microsoft Office Suite and ability to learn cloud-based technologies including telecommunications, applications, storage, networks and other tools/resources. - Strong writing skills. - Spanish language proficiency highly desired. - Bachelor's degree in a related field preferred. - Flexibility to work some morning or evening hours, as required. - Must pass background check. Benefits - Generous and comprehensive Health, Dental, and Vision Plans. - Paid Time Off: Vacation, Personal, and Sick Leave. - Paid Parental Leave. - 403(b) retirement plan. - Flexible Spending Accounts for health care, dependent care and commuter expenses. - Life Insurance and Disability coverage paid by NAMI. - Flexible Work and Telework programs. - Professional Development Reimbursement program. - A variety of wellness offerings to support team members. - Employee Referral Program. - The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life.