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Net at Work

Unleashing the Power of Business through the Transformative use of Next Generation Technology.

Billing Operations Supervisor

OperationsOperationsFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

14 days ago

Salary

$90K - $100K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishERP

Job Description

Billing Operations Supervisor

Net at Work

• Manage daily services billing operations, including time & materials, fixed fee, and recurring billing • Actively participate in billing activities, including invoice review, adjustments, and issue resolution • Support mid-month and month-end billing cycles to ensure timely and accurate invoice generation • Review invoices, credits, and adjustments for accuracy and alignment with contracts • Lead and support a small team of billing specialists, including workload management and coaching • Serve as a point of escalation for billing questions and issues • Partner with Project Managers and Operations to resolve billing discrepancies and ensure alignment with project activity • Monitor time entry and approval status, following up as needed to support timely billing • Assist with monthly reviews of billed and unbilled activity • Support investigation of variances between billing data and financial reporting • Identify opportunities to improve billing processes and reduce manual effort

Job Requirements

  • 5+ years of billing experience, preferably in a professional services environment
  • Prior experience leading or mentoring team members
  • Strong understanding of services billing models (time & materials, fixed fee, recurring billing)
  • Experience with PSA/ERP systems (Changepoint, Intacct, or similar) preferred
  • Strong attention to detail and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment

Benefits

  • Health and Welfare (Medical, Dental, Vision)
  • Accident, Critical Illness, and Hospital Indemnity
  • Employee Assistance Program (EAP)
  • Life and AD&D Insurance
  • Short- and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Transportation and Parking Accounts
  • Health Savings Accounts (with company contribution)
  • Retirement Planning (401k with matching contribution)
  • Legal Benefits
  • Identity Theft Protection
  • Pet Insurance
  • Wellness Program Offerings
  • Paid Time Off, accrued per pay period based on years of service starting at 15 days annually
  • 8 Paid Holidays per year, including 1 floating holiday

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