Role Description The NAMI HelpLine Coordinator reports to the HelpLine Operations Manager and works alongside the Operations team to coordinate and support all aspects of HelpLine daily operations. The person in this position will be responsible for organizing and overseeing the work of Helpline Specialist volunteers, assessing their work, and giving feedback to optimize their performance. This position is project dependent, through December 2027, and will be re-evaluated at that time. This full-time, fully remote position works Monday-Friday 12PM - 8 PM ET. Salary Range: $24/hr. - $26/hr. ($46,800 - $50,700) Essential Duties and Responsibilities: - Provides real-time guidance and assistance to NAMI HelpLine Specialist volunteers and interns in responding to questions, problems and requests. - Anticipates escalation and provides real-time assistance and direction with challenging, complex, high-risk, or imminent risk-related HelpLine connections and initiates high-risk and emergency response protocols, as needed. - Conducts real-time monitoring, evaluation and coaching for NAMI HelpLine Specialist volunteers and interns to ensure fidelity to NAMI HelpLine service model and required service levels. - Ensures adherence to policies for service, attendance, established procedures etc., for NAMI HelpLine volunteers and interns. - Responds to and provides appropriate resources for email and US Mail requests, in accordance with NAMI HelpLine policies and procedures. - Responds to and provides appropriate intervention for HelpLine calls and texts as needed, in accordance with NAMI HelpLine policies and procedures. - Assists with research and annual audit of NAMI HelpLine Resource Directory materials, as needed. - Keeps current with mental health news within the industry. - Participates in cross-team projects as needed. - Performs other duties as assigned. Qualifications - Proven experience as a member of a fast-paced team serving members, customers or clients; helpline, hotline or crisis line experience preferred. - Knowledge of current mental health services landscape including different treatments, resources and a basic understanding of mental illness and its effects on individuals and families. - Superior listening, communication and problem-solving skills. - Excellent leadership and organizational skills. - Strong working knowledge of Microsoft Office Suite and ability to learn cloud-based technologies including telecommunications, applications, storage, networks and other tools/resources. - Strong writing skills. - Spanish language proficiency highly desired. - Bachelor's degree in a related field preferred. - Flexibility to work some morning or evening hours, as required. - Must pass background check. Benefits - Generous and comprehensive Health, Dental, and Vision Plans. - Paid Time Off: Vacation, Personal, and Sick Leave. - Paid Parental Leave. - 403(b) retirement plan. - Flexible Spending Accounts for health care, dependent care and commuter expenses. - Life Insurance and Disability coverage paid by NAMI. - Flexible Work and Telework programs. - Professional Development Reimbursement program. - A variety of wellness offerings to support team members. - Employee Referral Program. - The Employee Assistance Program (EAP) which provides support for personal and family problems common in contemporary life.

Role Description We are seeking a detail-oriented and organized Closing Specialist to join our team! In this role, you will support real estate transactions from title clearance through loan disbursement, ensuring a smooth and efficient closing experience for all parties involved. This is a fully remote opportunity ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and takes pride in accuracy and communication. Key Responsibilities - Process closing files upon receipt, ensuring all requirements are met - Complete and update closing tasks across multiple systems of record - Verify documentation and data for accuracy and compliance - Assist in scheduling closing dates and times - Review Closing Disclosures and HUD Settlement Statements - Prepare and send closing packages to closing agents - Coordinate and communicate daily with buyers, sellers, agents, lenders, title companies, and closing agents - Facilitate smooth transaction flow from title clearance to loan disbursement - Perform additional duties as assigned Qualifications - Strong attention to detail and organizational skills - Excellent written and verbal communication abilities - Ability to manage multiple transactions simultaneously - Experience with real estate closings, title, or mortgage processes preferred - Comfortable working within multiple systems and tools - Self-motivated and able to work independently in a remote environment Requirements - This is a Contract position based out of Grand Rapids, MI. - The pay range for this position is $16.00 - $19.62/hr. - Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on May 29, 2026.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Manufacturing - Supply Chain & Logistics Expert Type: Contract Compensation: $45–$65/hour Location: Remote Role Responsibilities - Build a realistic digital workspace centered on the Drive folders you use daily, including S&OP decks, network-design models, and inventory reports. - Design multi-step tasks grounded in real workflows that challenge frontier AI agents using multiple apps and files. - Collaborate with other supply-chain and logistics experts to design environments and review scenarios for realism. - Work asynchronously with research teams to refine task designs and evaluation criteria for supply-chain agent benchmarks. - Contribute to frontier AI research and benchmarking, directly informing how labs train and evaluate AI systems. Qualifications - Must-Have: 3+ years of full-time experience at a Fortune 500 retailer, manufacturer, 3PL, or large carrier. - Background in demand/supply planning, transportation management, or warehouse operations. - Day-to-day use of Manhattan Associates WMS, Blue Yonder, SAP S/4HANA, and Tableau/Power BI. - Strong analytical thinking and writing skills. - Preferred: Certifications such as APICS CPIM, CSCP, or CLTD. Requirements - Transition from hourly rate to compensation based on throughput of quality work. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

• Execute day-to-day provider enrollment, credentialing, and licensing tasks under the guidance of Specialists and Team Leads, ensuring accurate and timely completion. • Accurately input, maintain, and update provider data across credentialing databases and internal systems, upholding data integrity standards. • Review and process enrollment applications, supporting documentation, and status updates while maintaining quality and compliance with payer requirements. • Identify and escalate issues, discrepancies, or complex cases to the appropriate team member in a timely manner. • Participate in team meetings, provide status updates on assigned tasks, and proactively learn workflows, SOPs, and systems to build operational expertise. • Contribute to a positive, collaborative team environment by supporting process improvement efforts and demonstrating a growth mindset.