Role Description As a Steam Power Field Services & Technical Advising Specialist, you will travel extensively to customer sites across the Americas. You will support them with installation, maintenance, and warranty work on industrial power generation equipment. This position requires you to be trained and qualified as a Generator Specialist, authorizing you to perform both generator repair work and test and inspection assignments. The Technical Field Advisor (TFA) provides on-site technical direction to customer-owned utility and industrial power plants for their Steam Turbine Generator Systems. The TFA is responsible for: - Reviewing plant engineering documents and P&ID’s. - Troubleshooting plant systems and equipment. - Planning, organizing, integrating, and directing resources such as labor, tools, and materials to complete the work scope according to contractual requirements. - Safely managing the maintenance and repair of various equipment used in power generation applications. This is a remote position within the U.S., requiring approximately 80% travel annually, primarily within the U.S., with possible international trips to Canada and Latin America. Continuous employment is dependent on the successful completion of formal training provided by GE Vernova. Qualifications - Technical Degree/Bachelor's degree in Electrical or Mechanical Engineering or related discipline with a 3.0 or higher GPA; or a High School Diploma / GED with 4+ years of experience in Field Services or power generation equipment maintenance. - Experience using electrical test equipment including Megohmmeters, Hipot test sets, Digital Low Resistance Ohmmeters, and Multimeters. - Ability to travel to and from projects and various field assignments and willing to work holidays, weekends, and overtime as required. - Ability to obtain unescorted security clearance at nuclear power facilities. - Valid Driver’s License and passport. Requirements - Develop an in-depth understanding of generator design principles and construction techniques. - Stay updated with the latest advancements and technologies in generator systems. - Master various generator inspection procedures, including visual inspections, non-destructive testing (NDT), and performance testing. - Utilize specialized tools and equipment to conduct thorough inspections. - Perform a range of tests on generators, such as insulation resistance tests, winding resistance tests, and performance tests, including both low voltage and high voltage (>600V ac/dc) tasks. - Interpret test results accurately to assess the condition of the generator. - Diagnose generator faults and determine the root cause of issues. - Execute repair work on generators, including winding repairs and stator/rotor repairs. - Perform routine maintenance tasks to ensure optimal generator performance. - Travel to customer sites to provide on-site support for generator installation, maintenance, and warranty work. - Collaborate with customer personnel to understand their specific needs and challenges. - Identify and resolve technical issues with generators in a timely manner. - Prepare detailed reports on inspection findings, test results, and repair work performed. - Adhere to all safety protocols and procedures when working on generators. - Ensure that all work performed complies with industry standards, regulations, and customer specifications. - Participate in ongoing training and professional development opportunities to enhance skills and knowledge. Benefits - For candidates applying to a Canadian-based position, the pay range for this position is between $80,000 and $85,000 CAD. - Bonus eligibility: [ineligible] - This posting is for an existing vacancy. - Relocation Assistance Provided: No

Role Description The Field Service Supervisor will assist the Operations Manager in providing management oversight and resource coordination within a designated region or at a designated site. The Supervisor will be responsible for managing his/her group's daily support efforts and will assist with defining the annual goals and objectives for those employees that report directly to him/her. Qualifications - Bachelor's Degree in Aviation Maintenance or related curriculum required, or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. - 9 years combined experience. Requirements - An A and P license and four (4) years of related aircraft experience in addition to the nine (9) years combined experience may offset the Bachelor's degree. - Nine (9) years combined experience in any or all of the following areas: - Experience as a Gulfstream Field Service Representative. - Experience as a Gulfstream Entry-into-Service Representative. - Experience in a group leader type role overseeing technical support personnel. - Experience as a Technical Operations Specialist within Gulfstream Product Support organization. - Experience maintaining and repairing one or more Gulfstream model aircraft in either a service center or flight operations environment. - Flight line experience as a technician and/or flight mechanic in a Corporate Flight Operations environment (domestic and international) providing daily maintenance, scheduled or unscheduled AOG support and/or logistic support integration. - Flight Engineer experience supporting unscheduled maintenance, pre and post-flight inspections and routine servicing of complex aircraft in a domestic and/or international arena. - Integrated digital avionics and electrical systems maintenance and diagnostics experience is desirable. - Formal training (Flight Safety International maintenance training or equivalent) on one or more of the Gulfstream model aircraft is highly desirable. - This job requires one to be able to read, write, speak, and understand the English language. Benefits - Full-time employment. - Percentage of Travel: Up to 75%. - Shift: First.

• Provide field service support, troubleshooting and diagnostic guidance • Conduct onsite repairs and support maintenance activities • Write service reports • Communicate and coordinate with mechanics, technicians and engineers • Conduct remote technical support • Help improve diagnostic tools • Accurately document diagnostic procedures and repair actions • Identify and document quality issues • Draft, translate and review service bulletins or service instructions

• Delivering exceptional customer service that drives client satisfaction, retention, and trust • Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks • Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use • Manage a multi‑zip‑code territory within 45 Minutes of Portland, Maine, with up to 80% driving time • Use hand tools and small power tools to perform repairs, maintenance, and installations • Maintain a safe, clean, and professional work environment always