• Maintain accurate and up to date records in CRM systems • Answer and manage all inbound calls using structured intake protocols • Assist in maintaining structured processes and improving operational efficiency • Proactively identify pending tasks and ensure completion or escalation as needed • Ensure all daily, weekly, and monthly workflows are completed on time • Support follow up communications and client satisfaction efforts • Support execution of digital marketing tasks and content posting • Track referrals and manage client onboarding processes • Coordinate with external vendors for marketing and operational tasks • Monitor and respond to messages, comments, and reviews across platforms • Organize case files, documentation, and case tracking systems • Process retainers, invoices, and monitor payment status • Manage scheduling, calendar coordination, and court date tracking • Respond to inbound leads promptly and qualify potential clients

Role Description The Contracts Assistant supports the preparation, review, organization, and management of contracts and legal documents for Red Cedar Consultancy. This role works closely with the Government Contracts Manager and Finance team to ensure contracts and subcontract agreements are accurate, compliant, and properly maintained. - Review contracts, contract modifications, subcontract modifications, and related documents - Maintain contract databases and filing systems - Track contract deadlines, renewals, and expirations - Review documents for accuracy, completeness, and compliance - Communicate with clients, suppliers, and internal team members regarding contract status - Assist with audits and reporting related to contracts - Ensure confidentiality of sensitive information - Support the Finance team with administrative tasks Qualifications - Strong organizational and administrative skills - Excellent attention to detail and accuracy - Strong written and verbal communication skills - Ability to manage multiple deadlines and priorities - Proficiency in Microsoft Office applications, especially Word and Excel Requirements - High school diploma or associate degree required

Role Description Are you a highly organized and customer-focused individual with a passion for creating a positive first impression? We are seeking an enthusiastic and proactive Front Desk Coordinator to join our dynamic team. This entry-level role is perfect for someone eager to launch their career in a supportive and fast-paced environment, contributing significantly to our daily operations and guest experience. As the first point of contact for our company, you will play a pivotal role in ensuring smooth administrative processes and providing exceptional service to clients, visitors, and internal staff. If you possess excellent communication skills, a keen eye for detail, and a commitment to professionalism, we encourage you to apply and become an integral part of our growing organization. - Greet and welcome visitors with a warm and professional demeanor, directing them appropriately. - Answer and direct incoming calls efficiently, managing a multi-line phone system. - Manage incoming and outgoing mail, couriers, and deliveries. - Schedule and coordinate meetings, appointments, and conference room bookings. - Maintain a tidy and organized front office area, ensuring a professional appearance. - Assist with basic administrative tasks, including data entry, filing, and photocopying. - Provide general support to internal teams as needed. - Handle inquiries and provide information to visitors and callers in a helpful and courteous manner. Qualifications - Prior experience as a receptionist, front office executive, or administrative assistant preferred. - Familiarity with office equipment (e.g., printers, scanners). - Knowledge of basic accounting or invoicing software is a plus. - Ability to work independently and as part of a team. Requirements - High School Diploma or equivalent; a Bachelor's degree is a plus. - Proven experience in a customer-facing role, even if informal. - Excellent verbal and written communication skills in English. - Proficient in Microsoft Office Suite (Word, Excel, Outlook). - Strong organizational and multitasking abilities with a keen attention to detail. - Ability to remain calm and professional under pressure. - A proactive and positive attitude with a strong work ethic. Company Description

• Managing and maintaining the CEO's calendar — scheduling, prioritising, and resolving conflicts with care and foresight • Coordinating travel arrangements, including flights, accommodation, itineraries, and logistics • Handling correspondence and communications on behalf of the CEO — professionally and with appropriate discretion • Supporting the preparation and organisation of meetings, agendas, and follow-ups • Managing day-to-day administrative and organisational tasks to keep operations running smoothly • Anticipating needs and proactively flagging priorities, deadlines, or potential issues • Assisting with ad hoc tasks and projects as required by the CEO and co-owner