• Manage inbound phone calls, including answering and routing calls through the business line • Handle and organize email communications • Manage provider calendars, appointments, and scheduling coordination • Coordinate patient scheduling and follow-ups • Assist with insurance verifications and eligibility checks • Process prior authorizations as needed • Support patient care coordination and administrative workflows • Maintain accurate and organized records • Perform additional delegated administrative tasks • Possibly provide basic social media support and content creation when needed

• Provide advanced administrative support to the President of the Refreshment Services Line of Business • Manage complex scheduling and coordinate leadership routines • Ensure efficient execution of day-to-day operations • Act as a key coordinator across the leadership team • Track follow-ups and action items with reminders

• Own inbox and calendar management across a minimum of five active calendars spanning personal, family, and multiple professional domains • Build systems and processes from scratch while simultaneously executing day-to-day tasks — without waiting for complete documentation • Manage high-volume, time-sensitive communication across multiple inboxes with strong prioritization judgment • Anticipate needs before they're voiced and act on them — proactively, not reactively • Coordinate logistics across a busy entrepreneurial household including scheduling, follow-ups, and cross-domain task management • Troubleshoot technical issues independently and maintain full ownership of your tools and workspace • Produce high-quality deliverables such as daily briefs, preparation materials, and communications on behalf of the principal • Maintain consistent communication rhythms with the executive through regular check-ins that create accountability and context

• Accurately document patient visits and medical notes • Assist providers with detailed medical documentation • Ensure completeness and accuracy of patient records • Support SOAP note preparation and clinical documentation workflows • Reduce documentation burden on medical assistants • Handle inbound and outbound patient calls professionally • Assist with patient communication and follow-up • Support administrative coordination related to patient care • Assist with patient triage support • Help route patient concerns appropriately • Support clinic administrative workflows and documentation tasks