• Take full control of the technical and support the functional environment of missions. • Responsible for designing the best architecture, supporting staffing, delegating, and prioritising work to ensure project success. • Adapt to unexpected project shifts and navigate complex organisational landscapes with autonomy. • Support the financial aspects of projects and missions, ensuring delivery remains within scope and budget. • Act as a recognised expert and point of reference for employees across the group in your specific domain. • Foster awareness and implementation of quality management principles, processes, and tools to ensure differentiated deliverables. • Establish long-lasting relationships with clients, influencing their strategic decisions and anticipating future needs. • Lead the design and drafting of complex sales proposals, being key in negotiations and technical pre-sales activities. • Proactively propose improvements to the client’s organisation and processes based on technical insights. • Analyse risks that threaten project progress and implement decisive action plans.

Role Description As a Revenue Cycle Architect in our federal space, you will lead revenue cycle integration, workflow and technical design across all revenue cycle solutions and venues. You will influence workflow and technical decisions, articulating operational and financial impacts to client and company project teams. - Participate in executive level client discussions regarding revenue cycle expectations and opportunities for improvement. - Manage and resolve project escalations as point of contact for revenue cycle leadership. - Facilitate clinically driven revenue cycle (CDRC) conversations across venues. - Consult with business operations leadership, CFOs, CIOs, and revenue cycle leadership to define financial metrics, key performance indicators, and areas of opportunity during implementations. Qualifications - Minimum of 8 years combined related work experience and completed higher education, including: - At least 4 years of experience in healthcare information technology (HCIT) consulting, HCIT support, or other client-facing IT solution roles. - An additional 4 years of work experience directly related to the duties of the job and/or completed higher education. - Highly organized with the ability to manage multiple projects simultaneously. - Self-starter capable of independently handling tasks and projects. - U.S. citizenship required due to client contracts. - Must be able to obtain the appropriate government security clearance card applicable to your position. Requirements - Preferred Qualifications: - Bachelor's Degree. - Experience in system design and build. - Experience in conversion and current state assessment. - Experience in workflow documentation. - Experience with integration between clinical applications and revenue cycle. - Strong presentation skills to effectively communicate complex information to clients and stakeholders. - Knowledge and experience with the following applications: BedRock, PFTTools, ProfitBusinessManager, Olympus, CSPricingTool, CSChargeViewer, Revenue Cycle, PowerChart, DFT / HL7 interfaces, Scheduling Appointment Book. - Experience working with 3M Encoder, Health Benefits Manager, Cerner Contract Management. - Experience writing Cerner Command Language queries and programs. - Expectations: - Must reside in or be willing to relocate to an approved virtual location. - Willingness to travel up to 25% as required. - Ability to work additional or irregular hours as needed, in accordance with local regulations. - Strong ability to collaborate with team members and stakeholders to achieve project goals. - Adherence to corporate and organizational security policies and procedures, understanding your role in safeguarding corporate and client assets, and taking appropriate actions to prevent and report any security compromises within the scope of your position. - Perform other responsibilities as assigned. Benefits - Competitive benefits that support our people with flexible medical, life insurance, and retirement options. - Encouragement for employees to give back to their communities through our volunteer programs.

• Resolve Sprinklr tasks assigned to you via Social Factor’s request ticketing system. • Create and QA Sprinklr configurations to ensure the platform is being used optimally. • Provide technical expertise and in-depth investigation to troubleshoot any issues that occur within Sprinklr. • Collaborate with more senior Technical Solutions co-workers to learn, grow, and assist. • Write timely, accurate, and clear documentation of Sprinklr configuration details for internal and external purposes.

• Deliver presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats; assisting with cost evaluation and providing pricing solutions. • Advise team members and sales prior to customer calls and/or sales strategy sessions; acts as subject matter expert in multiple families of solutions. • Designs technical business solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all stakeholders. • Responsible for driving a variety of initiatives and projects, and strategically works with sales, partners and customers to uncover and develop emerging business opportunities. • Assist the Solution Engineer team to be successful through proactive training, sharing knowledge, and communicating best practices. • Role will involve approximately 20% travel.