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Azure Cloud Engineer II

Cloud EngineerCloud EngineerFull TimeRemoteSeniorTeam 51-200Since 2003H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishAzureCloudITSMTerraform

Job Description

Azure Cloud Engineer II

iT1

- Deliver high-quality operational support for managed Azure, Microsoft 365, and hybrid environments using standardized processes, service delivery best practices, and customer-specific runbooks. - Provide advanced technical support for escalated incidents, service requests, and problems while driving timely resolution, root cause analysis, and permanent corrective actions. - Proactively monitor the health, availability, capacity, and performance of cloud infrastructure and services, identifying and resolving issues before they create business impact. - Administer and support Azure resources including virtual machines, Azure Virtual Desktop, storage, backup, site recovery, networking, identity, and related platform services. - Support Microsoft 365 and security-related services including Microsoft Entra ID, Conditional Access, multifactor authentication, role-based access control, endpoint management, and related administrative controls. - Implement and maintain monitoring, alerting, patching, backup, recovery, and maintenance processes to improve service reliability, operational maturity, and cyber resilience. - Contribute to automation and standardization efforts through scripting, templates, repeatable procedures, and operational runbooks to improve consistency and efficiency. - Partner with internal security, service desk, and engineering teams to support vulnerability remediation, security controls, compliance-aligned practices, and change execution. - Maintain accurate technical documentation for customer environments, procedures, standards, and support models to ensure service consistency and knowledge transfer. - Assist with cloud deployments, environment optimization, and lifecycle management activities using approved architectural standards and operational best practices. - Identify opportunities to improve security posture, operational efficiency, service performance, and cost optimization across managed customer environments. - Communicate effectively with clients and internal stakeholders, translating technical issues and recommendations into clear, actionable guidance aligned to business needs.

Job Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a related field required; or equivalent combination of education and relevant work experience.
  • 5+ years of experience administering and supporting Microsoft Azure in production environments, preferably within a managed services or multi-customer support model.
  • Demonstrated experience with Azure infrastructure, networking, compute, storage, backup, disaster recovery, and identity services.
  • Working knowledge of Microsoft 365 administration and security capabilities, including Microsoft Entra ID, Conditional Access, multifactor authentication, and role-based access control.
  • Experience with monitoring and operational tooling such as Azure Monitor, Log Analytics, alerting platforms, and service management systems.
  • Experience supporting endpoint, security, and cloud operations technologies such as Intune, Microsoft Defender, Defender for Cloud, or Microsoft Sentinel is preferred.
  • Knowledge of IT service management practices, including incident, problem, change, and request management.
  • Ability to document environments, processes, standards, and technical procedures with a high degree of accuracy and consistency.
  • Experience with scripting or automation using PowerShell, Azure CLI, or similar tools; familiarity with infrastructure as code concepts such as Bicep, ARM, or Terraform is a plus.
  • Ability to assess existing environments, identify risks or improvement opportunities, and make sound recommendations related to availability, security, performance, and cost optimization.
  • Strong client-facing communication skills with the ability to build trust, explain technical concepts clearly, and align recommendations to the needs of technical and non-technical audiences.
  • Ability to manage priorities, execute assigned deliverables with limited oversight, and contribute effectively in a fast-paced, 24x7 managed services environment.

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center
  • Onsite Monthly Massages

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