• General project intake and setup to ensure related documentation is properly stored. • Process project documentation to create project related tracking tools and testing. • Process incoming daily reports from field staff to ensure proper project allocation, accurate coding, and supporting documentation are received. • Review supporting documentation to ensure quality and accuracy. • Create, process, and update as-built maps throughout the project lifecycle. • Review and process field logs to ensure that work is properly entered into the system. • Assist with documentation of procedures and standardization of workflows to optimize efficiency. • Provide clear, accurate, and timely communication to relevant stakeholders. • Identify and report all workflow issues, operational inefficiencies, risks, and inadequate standards. • Identify unmitigated risk and escalate significant risk to the Operations Support Manager. • Other duties as assigned by leadership.

Title: Sr Account Supervisor - Healthcare Communications PR Location: United States Full-time Experienced Job Description: For more than 25 years, Sam Brown Healthcare Communications, a Blue Matter Company, has been the trusted communications partner of the life sciences industry’s most respected, high performing companies on the cutting-edge of science and medical innovation. Whether you are emerging from stealth, entering Phase 3 studies, or launching your commercial brand, count on our unmatched expertise and unparalleled service to propel your business forward. We are seeking a Sr. Account Supervisor to join our growing team. Our ideal candidate has healthcare PR experience and is an overall PR generalist who can help manage implementation of multiple programs for a large biopharmaceutical client. This position is fully remote and requires minimal travel. What you’ll do: - Oversees implementation of account programs, delegating appropriate assignments to team members, owning key tactics and managing deadlines - Has exemplary follow-through and execution skills - Maintains regular team and client contact - Provides framework for tracking and measuring client results; markets back to clients - Strong writer and editor - Responsible for exceptional client service and account management activities for healthcare and/or pharma accounts - Experience implementing media, digital and social media influencer campaigns a plus - Demonstrated experience as a team leader, spearheading integrated, agency-wide efforts on client deliverables. - Drive flawless and timely project execution and high-touch client communications - Develop draft of presentations, creative briefs, PR materials and other internal/external communications - Ensure client feedback is gathered, understood and addressed as appropriate across deliverables - Participates in development of clients’ Communications strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach - Support overall account development, fiscal performance and growth - Partner with functional area-experts within the agency in support of integrated Communications campaigns - Strong organizational skills with the ability to meet day-to-day deadlines in a fast-paced entrepreneurial agency environment. Requirements: - Bachelors degree, preferably in communications or public relations - Minimum 6+ years of experience in the pharma, biotech and healthcare setting – on the agency or client side. - Experience working at a healthcare PR agency - Understanding of healthcare and regulatory environment - Highly organized, mindful of deadlines, able to multi-task and work under limited supervision - Strong work ethic, high energy, with a track record of following through with high-quality deliverables on schedule and on budget in a fast-paced, growing, and changing environment - Has managed budgets and supervised at least one account employee - Solution-minded; embraces new methodologies - Thinks strategically Sam Brown is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, sex, age, national origin, marital status, status with regard to public assistance, disability, or sexual orientation. All applicants will be considered solely on the basis of their qualifications.

Role Description We’re growing and looking to hire a Corporate Communications Manager, with a focus on internal communications, employer branding, and customer advocacy, who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. This role will be responsible for ensuring our employees are informed, engaged, and connected to our mission, building our brand as a great place to work and attracting top-tier talent, and supporting customer advocacy initiatives. We are looking for someone who is highly proactive and strategic, and can get things done in a fast-paced environment with meticulous attention to detail. Our ideal candidate will bring a team player attitude, bold and creative ideas, and a data-driven approach to measuring success. Responsibilities - Internal Communications - Manage and optimize our internal tools and systems for sharing company news and updates to drive employee engagement and knowledge sharing. - Coordinate and moderate company all-hands and town hall meetings. - Create and distribute newsletters and other company-wide announcements. - Partner with HR/Talent Acquisition, as well as team leads across all core business functions and regions, to identify and support employee engagement and talent acquisition needs and opportunities throughout the company. - Serve as a strategic partner to the C-suite, ghostwriting internal memos, speeches, and video scripts. - Support highly time-sensitive crisis communications situations as needed. - External Communications - Work with PR agencies, primarily in Tel Aviv and occasionally the U.S., to drive media coverage that raises awareness of Claroty as an industry leader and great place to work within key talent pools. - Lead submissions for “Best Places to Work” lists and industry awards to validate our standing as an employer of choice. - Produce “Life at Claroty” content, including employee spotlights, blog posts, and videos for social media and the Claroty website. - Monitor and manage our presence on Glassdoor and other hiring-centric platforms, responding to reviews and highlighting our cultural strengths. - Partnering with the Customer Experience team to drive positive reviews on third-party sites such as Gartner Peer Insights. Qualifications - 5+ years experience in internal or external communications in the enterprise/B2B technology industry. - Strong project management skills with meticulous attention to detail and an ability to manage multiple time-sensitive projects with a sense of urgency and focus. - Excellent writing skills across a wide range of content types, including announcements, newsletters, executive speeches and talking points, contributed articles, media commentary, video scripts, slide decks, and more. - Ability to take complex subject matter and make it accessible and compelling to different audiences. - Strong ability to build relationships and collaborate with geographically dispersed and culturally diverse teams. - Experience working cross-functionally with key stakeholders at the executive level and across all areas of the business (HR/talent, product, sales, partners, customers, investors, etc.). Requirements - Experience working with cybersecurity and/or high-growth companies. - PR/communications agency experience. - Familiarity with Tel Aviv media landscape and employer branding strategies/tactics in the region. - Experience using media monitoring platforms such as Meltwater. - Knowledge of basic video editing, photography, or design tools for visual content creation. - Bachelor’s degree in Communications, Journalism, Marketing, or a related field. Benefits - Expected compensation for the role is between $105,000 - $115,000. This is a good faith estimate but does not include equity, bonus, or other forms of payment. Pay will be determined by experience level, but those outside the salary band are welcome to apply. - Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.

• Lead the development and delivery of our customer communications strategy and annual communications plan • Create and oversee high-quality communications, including key publications such as the annual customer report • Collaborate with internal teams and external partners to ensure consistent and aligned messaging • Champion multi-channel communication approaches, ensuring accessibility and inclusivity • Use data, insight and analytics to measure and improve communication effectiveness • Enhance and grow our digital and social media presence, building strong customer engagement • Promote self-service options and clear service information to improve customer understanding • Ensure all communications meet regulatory and compliance requirements • Lead and support a team of communications professionals