• Analyze & Design -- Ensure business and requirements artifacts are created that effectively model the customer's requirements. Will use industry best practices and tools, and will use established patterns and/or recommend new design patterns. • Implement & Perform -- Implement designs following Pearson coding standards and industry best practices; maintain and support mission-critical applications as necessary. • Review -- Participate in and lead requirement, design code, and test case reviews • Test & Deploy -- Work closely with other teams (e.g., QA, configuration management, end users) to release high quality software. Create testable code that meets requirements, and ensure automated unit, integration and functional tests are created. • Improve Quality/Processes -- Participate in group improvement activities and initiatives to improve process and product quality in pursuit of excellence • Document and Report -- Complete project documentation as required, including logging status, risk, progress, and effort on assigned work • People development – Mentor and train new team members; actively collaborate with others within and outside of the team • Performs other duties as assigned

• Build and scale systems that power clinician and patient experiences end-to-end • Design, build, and own fullstack features across web and backend systems supporting telehealth workflows • Partner closely with product, design, and clinical teams to deliver intuitive, compliant, and high-quality user experiences • Build scalable backend services and APIs integrating with EHRs, pharmacies, labs • Develop modern frontend applications (React-based) powering internal tools and member experiences • Ensure performance, reliability, and security across critical healthcare flows • Contribute to architecture decisions, technical strategy, and system design for a rapidly evolving platform • Drive experimentation and iteration for rapid product improvements while maintaining high quality • Mentor engineers and raise the bar for engineering excellence, code quality, and operational rigor

• Design, build, and own core components of the agent platform, from the orchestration layer to the tool integrations connecting it to internal systems. • Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows. • Architect the knowledge and memory infrastructure, allowing agents to retrieve the data and act across our systems. • Design and implement the trust and safety framework, including audit trails, human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations. • Contribute to agent evaluation and testing infrastructure, defining how we measure accuracy, reliability, and regression across agent behaviors. • Partner directly with Operations to understand workflows, identify automation opportunities, and translate process knowledge into agent capabilities. • Mentor other engineers on the team as it grows.

Role Description We’re looking for a Senior Full-Stack Engineer who thrives across the stack and refuses to be boxed in. You move fluidly between frameworks - Next.js to Hono APIs to SvelteKit to Postgres - without friction or hand-holding. AI tools are part of your daily toolkit, and you write specs that make implementation straightforward. Responsibilities - Build and ship features across frontend and backend systems - Move seamlessly between Next.js, SvelteKit, and Hono depending on what the problem requires - Work with Postgres as the primary data layer, designing schemas and optimizing queries - Write TypeScript across the stack - React/Svelte on the frontend, Hono/Node.js services on the backend - Contribute Python services where appropriate - Write technical specifications that define APIs, data models, and UI behavior before coding - Use AI-assisted development tools to increase velocity and code quality - Collaborate with product and design to translate requirements into working software - Participate in code reviews, architecture discussions, and technical planning - Improve developer experience through tooling, documentation, and automation Qualifications - 5+ years of professional software engineering experience across frontend and backend - Framework fluency - you pick up new frameworks quickly and don’t have strong allegiances; moving from Next.js to SvelteKit to Hono feels natural, not stressful - Strong TypeScript proficiency - it’s your primary language - Experience with multiple frontend frameworks (React, Svelte, Vue - you’re not married to one) - Familiarity with lightweight API frameworks like Hono, Express, or Fastify - Deep Postgres experience - you understand indexing, query optimization, and schema design - Familiarity with event-driven architectures and message queues - Heavy daily use of AI coding assistants - you’ve developed workflows that make you faster - Hands-on experience with frontier LLMs beyond surface-level prompting - A spec-driven approach - you define what you’re building with precision before you start - Experience with Expo/React Native - Background with GraphQL, serverless architectures, or ClickHouse - Background in real estate, marketplaces, or consumer products - Contributions to internal tooling or developer productivity Skills - Relentlessly curious - you dig into new tools and technologies before they have comprehensive documentation - High agency - you don’t wait for permission or detailed instructions; you figure things out and drive forward - Comfortable with ambiguity - you can pick up bleeding-edge LLM tools and make them productive without hand-holding - Framework-agnostic - you see frameworks as tools, not identities; learning a new one is Tuesday, not a career change - Self-directed - you identify what needs to be done and do it