Role Description We are looking for a Sales Operations Manager – Data Analytics to join our Revenue Operations team. This role would be responsible for leading data-driven initiatives that improve sales performance, forecasting accuracy, and operational efficiency. This role oversees sales analytics, reporting infrastructure, and performance measurement while partnering with sales leadership to develop strategic insights and optimize processes. The manager translates complex sales data into actionable insights, manages analytics tools and CRM reporting, and ensures the sales organization has accurate data to drive decision-making. What you'll be doing: - Team Leadership - Lead and mentor sales operations analysts or data analysts, bringing your expertise from prior positions to help analysts learn and grow. - Manage analytics projects and ensure delivery of high-quality insights. - Sales Analytics & Insights - Lead analysis of sales performance data to identify trends, opportunities, and risks. - Develop dashboards and reporting frameworks that provide visibility into pipeline health, revenue, and sales productivity. - Provide strategic recommendations to senior leadership based on data insights. - Manage sales forecasting processes and improve forecast accuracy. - Analyze pipeline metrics, win rates, and sales cycles to support revenue projections. - Reporting & Business Intelligence - Design and maintain automated reports and dashboards using BI tools (e.g., Tableau, Power BI, Looker). - Standardize sales metrics and KPIs across the organization. - Deliver executive-level reporting on revenue, pipeline performance, and sales effectiveness. - Process Optimization - Identify inefficiencies in the sales process and implement improvements through analytics and automation. - Support implementation and optimization of sales tools and analytics platforms. - Develop scalable operational processes for the sales organization. Qualifications - Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience. - 2-3 years experience as a data analytics and/or sales operations manager. - 5+ years working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization. - Advanced Excel and data visualization skills. - Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). - Strong proficiency in Salesforce, and other sales and/or marketing platforms. Requirements - Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience. - 2-3 years experience as a data analytics and/or sales operations manager. - 5+ years working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization. - Advanced Excel and data visualization skills. - Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). - Strong proficiency in Salesforce, and other sales and/or marketing platforms. Benefits - 2025 Benefits Offering

• Drive sales performance across the entire sales organization • Own the end-to-end enablement strategy, spanning new hire onboarding, process adoption, sales training, leadership development, and team growth • Equip the sales organization with the necessary tools, content, and information to drive performance • Develop and deliver training to enhance core sales competencies • Build and execute Quarterly Training Plans tailored to departments • Ensure the sales organization adopts the right processes to drive sales excellence • Propose improvements to current processes to enhance sales performance • Develop and execute communication/change management plans for significant projects • Establish coaching programs for sales leaders • Lead and develop a high-performing, multi-regional sales enablement team spanning various roles

• Own end-to-end logistics for the annual Sales Kickoff: venue sourcing, contracting, speaker coordination, attendee registration, materials production, visa support, and on-site execution • Track the SKO budget, manage vendor contracts, and coordinate approval workflows with Finance and Leadership • Plan and execute quarterly Sales and Marketing enablement events, from initial scoping through post-event wrap-up • Act as the operational liaison between Sales Enablement and cross-functional partners — Sales, RevOps, Marketing, People Ops, and Finance • Anticipate dependencies and blockers across workstreams; escalate risks to the right stakeholders promptly • Administer the LMS: manage user accounts, enrollments, certification tracking, and completion reporting • Keep the Knowledge Management System (Confluence) up to date: maintain landing pages, archive outdated content, and ensure brand guidelines are consistently applied across all pages • Design and distribute post-event and post-program surveys; analyze feedback and surface actionable insights for the enablement team • Produce participation, completion, and engagement reports across enablement programs • Maintain data hygiene across tracking systems; identify gaps or anomalies and resolve them proactively

• Partner closely with the Senior Sales Director, New Construction to identify revenue drivers, performance trends, and growth opportunities across the sales organization. • Develop a deep understanding of sales processes and operationalize sales plays based on market opportunities, funnel insights, and team performance trends. • Analyze seller and segment performance to improve pipeline management, conversion, productivity, retention, and overall sales performance. • Identify opportunities to improve sales processes and partner with Operations to increase consistency and efficiency across the organization. • Help design and implement more standardized forecasting processes, including clearer definitions, stronger reporting, and more consistent operating rhythms for pipeline and revenue reviews. • Partner with Sales leadership, Finance, and Analytics to translate business goals into measurable frontline KPIs. • Work with Sales Analytics to refine performance frameworks, dashboards, and reporting that show whether sales strategies and plays are driving results. • Synthesize complex data into clear recommendations and communicate insights, tradeoffs, and risks to senior stakeholders to drive alignment and action.