• Act as an advisor and right-hand to executives, managing upward to ensure alignment on priorities and execution • Drive accountability across leadership teams, ensuring managers and executives meet performance goals and timelines • Coach and elevate executive effectiveness, improving decision-making, communication, and team performance • Lead initiatives that enhance executive performance, identifying opportunities and implementing scalable solutions • Bring structure to ambiguity and fast-paced leadership environments, creating processes that can enable growth and efficiency • Operate with a sense of urgency, advancing leadership priorities with timeliness and accountability • Support company leadership transformation efforts, incorporating best practices • Leverage AI and technology platforms at a leadership level in effort to improve efficiency through automation • Provide solution-oriented thinking, proactively recommending improvements to our current processes and practices • Serve as a primary liaison on behalf of executives, managing communications with internal and external stakeholders • Handle confidential and high-priority matters with professionalism, discretion, and strong judgment • Manage executive calendars, meetings, and travel logistics, ensuring optimal time management and prioritization • Prepare meeting materials, agendas, presentations, and executive briefings • Take meeting notes and translate discussions into actionable follow-ups and deliverables • Draft, proofread, and manage executive communications including emails, reports, and presentations • Screen and prioritize incoming communications (emails, calls, requests) • Maintain the operating rhythm for senior leaders, including meeting cadence, preparation, follow-ups, and communication flow • Act as an extension of the executive team by helping leaders stay aligned, prepared, and responsive • Help executives use tools, systems, and AI-enabled workflows to improve effectiveness and reduce administrative friction • Coordinate communication across executive teams, ensuring collaboration and clarity • Organize and maintain documentation, reporting systems, and operational workflows • Work with People Operations to drive the planning and implementation of annual management training initiatives • Manage expense reporting, filing systems, and documentation with accuracy and compliance • Coordinate office logistics and vendor relationships as needed • Assist with special projects, ad hoc requests, and occasional personal tasks for executives

• Calendar and appointment management for the executive management team (Google Calendar, Calendly) • Screen incoming emails, prioritize them and draft responses • Internal coordination between team members via Slack and ClickUp • Administrative support: invoice preparation, coordination with tax advisor and accounting, document organization • Outreach support: research contacts and prepare initial messages • Document and structure internal processes

• Preparation of committee meetings and strategic appointments • Preparation and follow-up of advisory board meetings and shareholder meetings (agenda creation, compilation of materials, presentations, etc.) • Preparation of presentations, briefings and decision papers for meetings with shareholders, partners and external stakeholders • Research and structured consolidation of relevant information, metrics and data for strategic decisions • Operational support for executive management • Support for strategic projects and the structuring of new initiatives • Preparation and follow-up of key meetings, deadlines and projects • Analysis & reporting • Preparation of business metrics and creation of reports for management and shareholders • Monitoring relevant trends and developments in the AI ecosystem and the business environment • Conducting ad-hoc analyses and research on strategic topics

Role Description MSIG USA continues to grow! It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! Qualifications - Equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. - MSIG USA will provide reasonable accommodations for qualified individuals with disabilities. Company Description MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.