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INFUSE logo
INFUSE

Demand Performance Delivered

Associate Manager for Creative Teams

ManagerManagerContractRemoteLeadTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

EET (UTC+2)

Posted

28 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Associate Manager for Creative Teams

INFUSE

Role Description INFUSE is looking for a talented Associate Manager to work with our Creative Teams. This is an opportunity to join a role at the center of fast-paced campaign production where your daily impact is removing blockers, improving processes, and helping creative specialists deliver high-quality work on time for international clients. - Coordinate day-to-day Creative Teams operations and prompt removal of blockers - Ensure team alignment with department goals and values - Report to the Creative Teams Manager on Goals progress and status - Handle errors and communicate with the Client Success Team - Conduct regular process reviews and initiate process optimization tasks - Ensure campaign delivery within approved timelines and quality standards - Monitor and address day-to-day technical issues - Run operational meetings (dailies, cross-team syncs) in the Manager's absence - Assist team leads in handling complex or non-standard client requests - Log systemic errors and pass analytical findings to the Manager for process improvements - Document workflows, update instructions and operational guides - Participate in testing and implementing process changes initiated by the Manager - Collect team feedback and formulate improvement proposals - Make operational decisions within delegated authority Qualifications - 2+ years of experience in team operations management - B2–C1 English level - Ukrainian and/or Russian fluency is a must - Excellent communication and writing skills - Experience setting up and tracking KPIs and goals - Error handling and ability to work under pressure - Critical thinking skills for process analysis - Proven experience working in a fast-paced environment - Proficiency with AI models and tools (Claude, Gemini, GPT) Benefits - Paid annual time off - Reduced Fridays during the summer - Birthday day off - Fully remote job - Interesting creative projects with modern tools - Supportive, collaborative creative teams - Working hours: 15:30–00:00 EEST

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