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Global Portfolio and Delivery Manager
Location
California + 10 moreAll locations: California | Colorado | District Of Columbia | Illinois | New Jersey | New York | Maryland | Massachusetts | Minnesota | Texas | Washington
Posted
16 days ago
Salary
$164K - $195K / year
Seniority
Senior
Job Description
Global Portfolio and Delivery Manager
Avanade
• Design new services to solve customer problems: Architect new service models, leveraging existing tools, accelerators and capabilities. • Identify and design new AI-driven tools and methods to accelerate time to value and maximize outcomes delivered to customers. • Industrialize Services Delivery: Bring the mindset and mechanics of software to services—codifying repeatable solutions, reusing shared capabilities, and driving predictable, scalable execution. • Enable the Pre-packaged Services Model: Ensure all pre-packaged services are delivered through standardized methods, shared service capacity, reusable assets, and delivery governance. • Establish Delivery Readiness: Partner with Solution & Delivery leaders to validate global readiness of every pre-packaged service team. • AI-Enable Delivery Talent: Ensure our global workforce is enabled with AI tools, platform delivery models, and training to support the next generation of digital service delivery. • Lead Scalable Service Design and Delivery: Drive the end-to-end execution of pre-packaged services across shared services, engineering hubs, and global delivery teams—ensuring consistent, repeatable, and high-quality outcomes. • Build and Manage Delivery Capacity: Develop and execute workforce plans to meet demand across regions. Ensure the right mix of skills, flexibility, and scale to support the growing portfolio. • Enable GTM Readiness: Partner with the GTM Product team to align delivery models, assets, and teams for seamless offer activation and global scale. • Align with Shared Services: Collaborate with the Global Shared Services Lead to streamline delivery responsibilities, eliminate duplication, and ensure operational clarity across functions. • Standardize and Industrialize Execution: Establish delivery playbooks, onboarding frameworks, and reusable assets to accelerate time-to-value and improve execution consistency. • Deliver Insight-Driven Operations: Develop and maintain dashboards and performance reporting to monitor readiness, capacity, and cost-to-serve. Share insights with leadership to drive strategic investments and continuous improvement. • Optimize Delivery Economics: Work with solutioning, delivery and shared service teams to model delivery costs, refine the offshore/onshore mix, and maximize cost-efficiency and margin.
Job Requirements
- Bachelor’s degree required; advanced degree preferred
- 5-8 years in delivery, workforce operations, or services leadership
- Proven experience partnering with delivery and shared services teams for packaged or scalable solutions
- Experience working within a global delivery model across consulting or managed services
- Proven track record partnering across product, engineering, operations, and finance functions
- Deep experience leading global delivery, shared services, or engineering hub teams
- Strong understanding of productized services, industrialized delivery models, and AI integration
- Experience in workforce planning across offshore/onshore models, with a focus on AI upskilling and platform alignment
- Familiarity with enterprise AI solutions, platforms, and how AI integrates into delivery workflows
- Skilled in cross-functional coordination, data-driven decision-making, and performance measurement
- Strong communication and stakeholder management skills across technical and non-technical audiences.
Benefits
- medical
- dental
- vision
- life
- long-term disability coverage
- 401(k) plan
- bonus opportunities
- paid holidays
- paid time off
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