Role Description The Lead BI Analyst, Revenue Operations, is responsible for supporting analytical, business analysis, and design visualizations/reporting for business partners and stakeholders across Sales, Service, Marketing, and Finance. Analytical support includes conducting and delivering analyses, development, and delivery of ad-hoc and regular reports, decision dashboards and developing processes to support business partners’ commercial strategies and objectives. Top objectives include the analysis of data, creation of robust dashboards, and administration of Tableau. Responsibilities & Essential Duties (what you'll do): - Analytics and Solution Development: - Tableau development and administration. - Developing visual reports, dashboards, and KPI scorecards using Tableau. - Adept in maintenance, publishing, and scheduling Tableau reports as per the business requirements. - Partner with business and technology stakeholders to define requirements for reports and dashboards, as well as data enrichment, cleansing, and transformation requirements, rules and processes. - Perform data discovery and analysis and develop clear and concise communications and presentations to business partners. - Serve as Product Owner and thought leader of Tableau for commercial and revenue operations teams. - Partner closely with global sales leaders, marketing, and finance to identify trends, highlight risks in the pipeline, and provide data-backed recommendations to improve go-to-market strategies. - Act as the steward for revenue data quality. - Collaborate with data engineering and CRM administrators to ensure accurate data flow from our CRM and data warehouse into Tableau. - Drive the standardization of reporting definitions and KPIs across all global regions. - Guide and elevate the analytical capabilities of junior analysts, interns, contractors, or operations specialists within the RevOps team. - Tools and Reports Development: - Support the development of reports and dashboards & support of commercial objectives and the priorities of the revenue operations team. - Support the development of tools and reports for end users, including developing requirements, reviewing user stories, participating in testing and prototyping activities. - Train teammates on a 1:1, via video or group basis on the use of key tools, reports, and dashboards. - Serve as “super user” of custom and 3rd party applications, advanced querying and complex data aggregation and analysis not supported by a single application. - Engages with and contributes to Pregis Data & Analytics / Business Intelligence best practices and knowledge sharing on analytics and tools across the enterprise. - Strategy, Process and Tools: - Develop BI environment to support and measure strategies for business partners. - Own and develop Tableau for Revenue Operations. - Build Dashboards around CRM, sales, and financial data. - Support Revenue Operations in ad-hoc analytics and overall business strategy. - Influence and evangelize analytical methodologies to support business partners’ needs. - Identify and implement opportunities to standardize processes through analytics and tools. - Develop and refine best practices to enhance the influence of analytics and insights across commercial teams. Qualifications - Bachelor’s degree in Business / Finance / Marketing / Operations / Computer Science or related field required. Requirements - 8-10+ years demonstrated successful experience in data analysis using Tableau. - Experience connecting to databases & writing basic SQL queries. - UX/UI design for executive audiences. - Experience with Tableau Desktop, Flows, Pulse, MCP Server, and Cloud Preferred. Benefits - The base pay range for this role is estimated to be $95,000 to $110,000, depending on experience and skills. Company Description Pregis is in the packaging business to protect what matters. We are committed to providing our customers and employees sustainable growth through purpose-driven innovation and customer-centric packaging solutions. If you are looking for a company that is thriving across various high growth industries and is innovative, customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the company for you.

• Serve as the Business Partner Lead for Customer Engagement • Report directly to the Senior Director for Business Intelligence & Market Access • Lead category & sourcing teams across Data, Analytics, Market Research, Competitive Intelligence, Consent & Campaign Management, Market Access, Value & Pricing • Spearhead initiatives to define partnership strategies and oversee business planning and governance • Unlock innovation and value realization across Global Commercial Operations • Foster collaboration and champion change to position Global Procurement as a strategic value driver within the organization • Forge strategic, high-impact partnerships with key stakeholders across Global Commercial Operations • Leverage market intelligence to craft business strategies that connect with category objectives • Work strategically with the supply base to drive supplier-enabled innovation that supports business partner objectives • Collaborate with Finance and cross-functional teams to generate, capture, and recognize value across the pipeline • Influence budgetary decisions and profit-and-loss outcomes to maximize impact • Promote the adoption of Procurement-led and business-aligned strategic initiatives.

Role Description The Business Intelligence Reporting Analyst is responsible for providing reporting and analytical support across the organization to enable data-driven decision making and support Percepta leadership strategy. As a key member of the Global Reporting Team, this position is responsible for an enterprise-wide collaborative approach to reporting and business intelligence initiatives. During a Typical Day, You’ll: - Partner with internal and external customers to design, develop, enhance, and maintain reports and deliverables with a focus on reliability, ease of consumption, and actionability. - Ensure 100% accuracy and timeliness of all deliverables, with excellent attention to detail and diligent quality assurance and quality control efforts. - Continually seek to improve and expand on existing reporting portfolio, processes, frequency, and distribution methods. - Conform to and assist in developing standardized cross-departmental data definitions, KPIs, and calculations. - Play an active role in the requirements gathering, development, quality assurance, and UAT phases for Global Reporting initiatives. - Provide practical training for end users on new or existing reports and tools. Drive organizational awareness of report availability and functionality. - Develop and document procedures and operating instructions for Global Reporting processes and applications. - Proactively seek out new opportunities to leverage data and technology to solve business use cases and challenges. - Work on activities, projects, and requests for data extrapolation as requested by Percepta Leadership. - Continually build personal skill sets and proficiency in relevant applications and tools, with an emphasis on personal growth and ensuring Percepta remains on the cutting edge of business intelligence and reporting within the industry. Qualifications - Bachelor’s Degree or related reporting and business intelligence experience. - 5+ years of experience in reporting and business intelligence, demonstrating: - Advanced proficiency in Microsoft Excel including PowerQuery, Pivot Tables, and other advanced functions. - Proficiency in building reports and dashboards in Power BI or similar BI platform. - Ability to take raw data, perform necessary cleaning and transformations, and summarize as necessary to draw actionable conclusions. - Experience designing reports connecting to OLAP cubes or similar solutions preferred. - SQL experience strongly preferred. - Experienced and comfortable with full MS office suite. - Excellent written and verbal communication skills, able to communicate effectively across multiple management levels. - Contribute to maintaining a positive work environment that fosters successful team performance. - Strong customer service, interpersonal, and relationship-building skills. - Exceptional time management skills and attention to detail. Benefits - Competitive Salary - HMO and Life Insurance - Paid Time Off - Tuition Reimbursement - Employee Assistance Program - Employee Discount Program - Training and Development Programs (Percepta College) - Employee Rewards Program (Perci Perks) Company Description Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. - Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. - Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. - Leave it better – We take ownership and leave every process, person, and place better than we found it. - Win together – We succeed as one—celebrating, supporting, and showing up for each other. - Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

• Oversee and guide reporting and business intelligence initiatives • Lead and mentor the Reporting & BI team responsible for operational and client reporting • Develop and maintain reporting standards, documentation, and QA processes • Translate business and billing requirements into actionable reporting solutions • Work cross-functionally with operations, billing leadership, finance, and technology teams • Identify trends, inefficiencies, and opportunities for automation or workflow improvements • Build scalable reporting processes and dashboards using BI tools and data platforms • Ensure reporting accuracy, consistency, and timely delivery • Act as a subject matter expert for medical billing data, reporting logic, and operational KPIs • Help shape long-term reporting strategy and operational intelligence initiatives • Assist with transitioning reporting ownership and workflows into the billing organization