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At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Specialized Agent, Product Administration
Location
Canada
Posted
26 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Specialized Agent, Product Administration
Desjardins
Role Description Temporary position for 12 months. As a Product Administration Specialized Agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You provide discipline-specific technical support and help your unit carry out its activities, initiatives and processes in accordance with established policies and procedures. You support your unit’s more experienced employees and assist with technical work and analysis involving processes, information management and data processing. The ability to tailor your approach as needed and make sound decisions is therefore essential. More specifically, you will be required to: - Provide technical support for projects and operational issues - Help prepare technical notes to enhance the skills and knowledge of users and their teams - Help practitioners follow procedures and use your unit’s tools and systems - Ensure that control and authorization procedures for products and client accounts are followed so that operations are carried out properly - Perform event analysis and calculations and make changes to the organization’s computer systems Qualifications - General college diploma in a related field - A minimum of one year of relevant experience - Knowledge of French is required - Please note that other combinations of qualifications and relevant experience may be considered Requirements - Action oriented - Ambiguity - Customer Focus - Decision quality - Differences - Nimble learning - Situational adaptability Benefits - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment - * Benefits apply based on eligibility criteria. Company Description At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
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