Public Consulting Group

Role Description The Provider Payment Modeling (PPM) team partners with state Medicaid agencies and other public‑sector health and human services organizations to design, analyze, and implement complex provider payment and financing programs. Consultants on the PPM team support both the technical and operational components of provider payment initiatives. - Support data collection, validation, and analysis related to provider payment models, cost reporting, or rate-setting initiatives. - Develop and maintain financial models, analytical tools, trackers, and supporting documentation. - Draft client-ready materials, including reports, exhibits, spreadsheets, and written summaries. - Participate in client meetings and internal project meetings, including note-taking, action item tracking, and follow-up coordination. - Work with project managers and senior team members to meet project milestones, quality standards, and client expectations. - Contribute to internal process improvement efforts, documentation, and onboarding resources. Qualifications - Bachelor’s degree required (Master’s degree in public policy, public health, economics, finance, or a related field preferred). - Experience or strong interest in Medicaid, healthcare finance and policy, or public-sector consulting. - Strong analytical, quantitative, and problem-solving skills. - Proficiency in Excel and comfort working with large or complex datasets. - Excellent written and verbal communication skills. - Ability to manage multiple tasks and deadlines in a collaborative, team-based environment. Requirements - Compensation range: $70,100 - $85,000. - PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

Title: IT Business Analyst - Public Sector Location: Sacramento, CA United States Job Description: Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: - Strategy, Architecture, Planning, and Procurement - Business Enablement - Business Solutions - Project Assurance Duties and Responsibilities - Conducts business analysis for the various business platform. - Prepares and presents parts of written status reports for clients. - Completes analysis on large data sets. - Develops competency in enterprise IT system analysis and development. - Develops competency in federal and state policy, specifically federal funding requirements. - Assists with the implementation of major project phases or tasks. - Participates on proposal writing teams, including writing and coordinating submissions. - Assists with preparation of other written reports, major deliverables, and other materials for clients. - Collects and enters project related data. - Assists in the development and maintenance of project budgets and prepare client invoices. - Other responsibilities as necessary. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Qualifications - Must reside in/around the greater Sacramento area - Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills. - A detail-oriented problem solving approach to business and technical issues. - Flexibility and willingness to embrace change. - Self-starter possessing intellectual curiosity. - Enthusiasm for life-long learning and staying well-informed about current industry issues. - A commitment to deliver exceptional client service. - Strong analytical skills, including the ability to review IT systems and analyze policy and legislation. - Ability to work both in a team situation and autonomously. - Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel. - IIBA and/or PMI certifications a plus. - Bachelor’s Degree or equivalent experience required - 1-3 years of relevant work experience in consulting, IT or other relevant field. Supervisory Responsibility - None Working Conditions This position is remote with travel/onsite requirements. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must: - be available during your set working hours - have a safe, private, and distraction-free environment in which to complete your work, and - be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-75,000. #LI-AH1 #LI-remote Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave

• Gather and document business requirements from HR stakeholders • Analyze current HR processes and recommend process improvements • Create process maps, workflows, and standard operating procedures • Assist with developing business cases for new initiatives and system enhancements • Support user acceptance testing (UAT) for HR system changes • Partner with HR teams to identify operational challenges and improvement opportunities • Assist in documenting HR policies, procedures, and business processes • Help coordinate implementation of new HR programs and process changes • Monitor process performance and recommend efficiencies • Develop and maintain HR reports and dashboards • Analyze workforce data and identify trends related to hiring, turnover, employee demographics, and HR service delivery • Validate data accuracy and assist with data audits • Present findings and recommendations to HR leadership • Support cross-functional HR projects and initiatives • Track project milestones, risks, action items, and deliverables • Coordinate meetings and document project updates • Assist with change management and communication activities • Assist with system testing and validation • Help troubleshoot basic system or reporting issues • Maintain documentation related to HR systems and processes

Role Description Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. - Client Service & Ticket Resolution - Serve as the day-to-day point of contact for assigned clients; respond to inbound and outbound inquiries professionally, in a service-oriented manner, and in accordance with contracted timelines. - Build and maintain strong client partnerships focused on retention, satisfaction, and transparency around risks and opportunities. - Support initiative planning and ongoing client relationship management to advance program goals and ensure contract deliverables are met. - Review, troubleshoot, route, escalate, and resolve support tickets in accordance with established procedures; monitor ticket status and prioritize for timely closure. - Identify client challenges, recommend practical solutions, and escalate using sound judgment when additional support is needed. - Leverage client communication tools and best practices to drive continuous improvement across the client journey: implementation, adoption, optimization, and expansion. - Program Knowledge, Documentation & Systems - Learn, apply, and continuously monitor Federal, state, and local Department of Education and Medicaid School-Based program policies and procedures to ensure client inquiries are handled accurately and in compliance. - Develop and maintain working knowledge of required operating platforms, ticketing systems, Microsoft Word, Excel, and related tools. - Create, maintain, and update training materials, user guides, scripts, and procedures to reflect system or program changes; provide guidance to internal teams and end users as needed. - Uphold strong project and change management practices, both internally and externally. - Team & Cross-Functional Collaboration - Contribute to a respectful, accountable team culture; work with your supervisor to set portfolio goals aligned to the Client Success vision. - Partner with internal teams to surface client needs, support system improvements, and advance state business development. - Take initiative to evaluate current processes, identify gaps, and recommend improvements. - Participate in special or strategic initiatives as availability and capacity allows. Qualifications - Bachelor's degree required. - 2+ years of similar work experience; within the education and/or Medicaid field a plus. - Demonstrated ability to cultivate client relationships, deliver high-quality work, and collaborate cross-functionally with diverse stakeholders. - Must be located in Florida. Requirements - Strong written and verbal communication skills; ability to present and compose materials for diverse audiences, including individuals with disabilities. - Relationship-building and collaboration skills with a service-first mindset across clients, peers, and internal teams. - Problem-solving ability and sound judgment; data analysis skills to support optimization and continuous improvement. - Research and project management capabilities, with the ability to organize information, track progress, and meet critical deadlines. - Strong attention to detail, accuracy in documentation, and ability to manage time effectively in a fast-paced environment. - Professional maturity; ability to put the best interests of the client and PCG above self-interest. Benefits - Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. - As required by applicable law, PCG provides a reasonable range of compensation for this role. - PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. - Range: $62,200 - $81,900

Role Description - Serve as a governance lead across the Public Safety Consulting Services (PSCS) portfolio, ensuring consistency, quality, and efficiency in delivery approaches, tools, and processes. - Establish and continuously improve standard operating procedures, templates, and best practices across proposal development, project delivery, and reporting. - Partner with leadership to monitor portfolio performance, identify risks, and implement mitigation strategies. - Lead and coordinate proposal development efforts, including content strategy, compliance, and submission timelines. - Collaborate with subject matter experts (SMEs) to develop compelling, high-quality technical content and differentiators. - Support business development activities, including pipeline tracking, opportunity qualification, and capture planning. - Provide hands-on support and oversight across multiple concurrent projects, ensuring alignment with scope, budget, and schedule. - Develop and maintain project plans, track milestones and deliverables, and proactively manage risks and dependencies. - Monitor project performance and report on status, risks, and key outcomes to internal leadership. - Accountable for contract lifecycle and invoicing. - Coordinate and optimize utilization of internal staff and external SMEs across projects and pursuits. - Own subcontractor bench management and capacity planning to align resources with pipeline demand. - Facilitate collaboration across service lines to bring integrated solutions to clients. - Serve as a key internal and client-facing liaison, ensuring clear communication and alignment across stakeholders. - Support client engagement activities, including onboarding, meetings, presentations, workshops, and executive-level communications. - Contribute to strengthening long-term client relationships and identifying opportunities for expansion. - Develop, review, and refine client deliverables, including reports, analyses, and presentations. - Ensure consistency, clarity, and quality across all written products and client-facing materials. - Implement quality assurance processes to maintain high standards across deliverables. Qualifications - Strong analytical and problem-solving capabilities, including the ability to synthesize complex data into actionable insights. - Excellent written and verbal communication skills, with experience producing executive-level deliverables. - Advanced organizational and project management skills, with the ability to manage multiple priorities simultaneously including influencing and leading delegation. - Proven ability to operate both independently and collaboratively in a cross-functional team environment. - Strong attention to detail and commitment to quality. - Proficiency in Microsoft Office Suite, including advanced Excel capabilities. - Ability to quickly learn new tools, platforms, and consulting methodologies. Requirements - Bachelor’s degree in public administration, business, healthcare, fire administration, or a related field (or equivalent experience). - 7+ years of experience in public safety consulting or a related professional/field services environment with supervisory responsibility. - Demonstrated experience supporting or leading proposal development, project management, and client delivery. - Proven track record of delivering projects on time and within budget. Preferred Qualifications - PMP, CMP, or other relevant project management certification. - Prior experience in a consulting firm or professional services environment. - Comprehensive knowledge of fire and EMS industry operations including applicable standards and best practices. Working Conditions - Remote work environment. - Travel required (<15%) based on client and business needs. Compensation - Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. - Range: $69,700 - $100,000. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Role Description The Technical Business Analyst (TBA) will support the Product Team within the Education Case Management practice. This position is responsible for designing and delivering EdTech solutions in the case management markets. Our products are used in 30+ states by nearly 2 million people ranging from state agency staff, district and school administrators, teachers, specialists, service providers, and support staff. The ideal candidate is well-versed in the Software Development Life Cycle (SDLC) and comfortable creating system specifications and documentation used in the development process. The TBA works with engineering, business stakeholders, and clients to define scope, gather requirements, design solutions, complete user acceptance testing, and manage aspects of the implementation. Please note: This role is Remote. Responsibilities: - Facilitating software development life cycle (SDLC) activities - Coordinating and leading functional and technical requirement gathering sessions - Analyzing business requirements, identifying any inconsistencies or gaps, and determining the optimal solution - Creating functional specifications (as well as any other documentation needed) to clearly denote scope and requirements to development and QA teams - Creating wireframes or prototypes using Axure RP, or related tools - Coordinating with engineering, quality assurance teams, and clients to plan and execute test processes - Handling product troubleshooting and triage, when required and appropriate - Preparing and posting defects/support requests. Managing through to completion and release - Delivering internal trainings for new features – ‘Train the Trainer’ - Contributing to internal product improvement committees and initiatives - Supporting other teams with new state implementations, new feature configurations and new project rollouts, if appropriate Qualifications - Ability to create comprehensive Requirements Specifications, Designs, Process/Flow Diagrams, Test and Implementation Plans, and Feature Release Notes - Experience utilizing Software Development Life Cycle (SDLC) and Quality Assurance (QA) methodologies, standards, and best practices - Works well independently - makes decisions and solves problems using sound, inclusive reasoning, and judgment with limited supervision - Ability to work in a fast-paced and changing environment; reacts professionally under pressure - Ability to gather and analyze information from a diverse set of sources and stakeholders to fully articulate a problem statement - Advanced analytical skills, including the ability to analyze, organize, and present data - Demonstrated time management skills - managing priorities across products and teams - Detail orientation with excellent analytical, planning, and organizational skills - Excellent written and oral communication skills; speaks clearly and persuasively Requirements - Education: Bachelor’s degree or equivalent experience required - 3+ years of business analysis and/or product design experience - Proven record of excellence in documenting, designing, and delivering technical solutions - Knowledge or experience in EdTech, Case Management systems a plus - Experience with wireframing/prototyping tools such as Axure RP or ability to quickly learn - Knowledge of task management and project management systems is a plus (ex. JIRA, ASANA, Monday.com, etc.) - UI/UX experience and course certification is a plus Benefits - Compensation range: $51,900 - 81,500 - Medical and dental care benefits - 401k - PTO - Parental leave - Bereavement leave

• Support with operational processes • Create, format and maintain documents and presentations • Conduct structured research • Assist with internal projects and consulting workstreams • Prepare for and attend client meetings

• Part of a young team in public administration consulting • Independently responsible tasks within projects • Contributing to project deliverables • Collaborating within the team and actively coordinating on professional questions • Continuous personal development

Role Description The Vice President Intelligence is the seniormost leadership role responsible for the strategic pursuit of AI innovation and value creation in the enterprise. It is a transformative role that merges business acumen, strategic insight, innovation, and technological expertise to realize the full potential of AI beyond including and beyond automation and productivity improvement. The role is focused on driving AI transformation, improving enterprise AI literacy, creating AI strategies and evolving AI capabilities, implementing participative operating models, and codifying governance practices that reduce risk and increase differentiating business value. Key Responsibilities - Strategic Leadership: - Accelerates AI-driven innovation and transformation by building and maintaining a vision for how AI will drive value aligned with strategic objectives. - Establishes a world-class AI strategy and organization that aligns with the company’s overarching enterprise vision. - Client-facing Business Collaboration: - Fosters collaboration and bridges departmental gaps to develop cross-organizational and functional alignment. - Establishes an internal and external AI ecosystem, building working relationships with vendors, partners, and other stakeholders. - Governance Leadership: - Chairs the AI governance board. - Evolves responsible AI policies and governance programs to address AI’s unique regulatory and compliance requirements. - Establishes transparent AI portfolio evaluation and management practices. - Hands-on Subject Matter Expert: - Fosters and cultivates AI literacy across the enterprise, leading transformation efforts and developing change management programs. - Business Knowledge: - Business and financial acumen: Understand business concepts deeply enough to engage in problem-solving sessions. - AI-driven business transformation: Understand how decision intelligence and other AI practices can transform decision making. - AI industry knowledge: Leverage a comprehensive understanding of industry dynamics to pinpoint where AI can yield significant impact. - Communication and influence: Bridge communication gaps and foster cross-functional synergy. - Regulatory and compliance: Familiar with regulatory requirements and relevant data protection laws. - Leadership: Proven track record of applying and orchestrating AI throughout an organization. Qualifications - Bachelor’s Degree Required; Master’s degree preferred in artificial intelligence or data science. - 10+ years of business experience, ideally in information or technology management. - Five or more years of progressive leadership experience leading cross-functional teams. - Five or more years of AI experience in information-intensive industries. - Five or more years spearheading the development and execution of AI engineering initiatives. - Preferably ten or more years in software engineering with a strong understanding of software development methodologies. - Experience innovating and developing new channels or business transformations. - Experience in strategy and management consulting is desirable. - Experience building architecture on AWS or Azure. Requirements - Experience fostering enterprise change and leading technology-led transformation programs. - Experience with modern databases, cloud environments, and data ecosystems. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $275,000-$350,000. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

Role Description PCG is looking for an engaging, outgoing, experienced self-starter who will help us grow our Education Consulting business line. The candidate is expected to become familiar with education leaders as well as the issues that state and local education agencies are grappling with. This candidate will be evaluated on the successful outcome for client projects, contract renewals, and execution of business development strategies. The successful candidate will: - Manage complex projects and lead the production of sophisticated deliverables. - Hire, train, and supervise staff. - Execute work independently with minimal supervision. - Collaborate with other senior staff. - Serve as an internal consultant to other projects or product lines. - Play a key role in proposals and sales presentations. - Present at conferences. The successful candidate will take a client-centric view and apply a consultative approach to understanding and solving complex problems faced by state and local education agencies. Responsibilities include: - Development and execution of state and local strategies that expand PCG’s impact and business in Education Consulting. - Providing leadership, partnership, and expertise in supporting state education agency and school district clients in their efforts related to special education, curriculum, and professional development. - Travel to client locations as needed to support project deliverables and business growth. Qualifications - Bachelor degree or 10 years’ experience required, graduate degree a plus. - At least five years’ relevant work experience preferred. - Experience in the areas of Special Education, Curriculum, or K-12 education leadership desired. Requirements - Ability to develop and implement business growth strategies, identify and close new business opportunities, and up-sell to existing customers. - Ability to research, analyze, and interpret education policy, briefs, and regulations. - Creative problem-solving ability and a consultancy mindset. - Able to work independently and consistently to achieve excellent results. - Outstanding oral and written presentation skills, strong interpersonal skills for effective relationship building, and ability to interact with various levels of management and clients. - Willingness to understand multiple PCG products and services to support the overall growth of Education Consulting. - Project management skills, proven ability to take initiative, and ability to move projects forward within specific timeline and budget. - Commitment to exceptional client service, dedication to accomplishing goals and challenges, and ability to critically evaluate and improve upon current processes. - Flexible, self-starter possessing intellectual curiosity. - Enthusiasm for life-long learning and staying well-informed about current business issues. - Ability to operate in both a team situation and autonomously with minimal supervision. - Strong skills in communication, analysis, critical thinking, attention to detail, and multi-tasking. Benefits - Medical and dental care benefits. - 401k. - PTO. - Parental leave. - Bereavement leave. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. Range: $70,000 - $120,000 Working Conditions - Remote setting. Additional preference for candidates in Boston, Charlotte, New York, Philadelphia, D.C., Atlanta, Nashville regions. - Travel to client sites, business conferences, and PCG meetings required 20-30%. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology, and human services industries, work.