• Lead all external audits, including Medicaid, Medicare, and commercial payors • Serve as the primary point of contact for commercial and payor audits • Oversee audit responses, rebuttals, corrective action plans, and appeals • Partner with Legal to ensure the company speaks with one voice during audits • Track audit outcomes, recoupments, pre-pay activity, and financial exposure • Design and implement a robust internal audit and monitoring program, built from the ground up • Use audit findings to inform policy updates, training, and operational improvements • Identify root causes and drive sustainable remediation across teams • Advise executive leadership on audit risk, mitigation strategies, and resource needs • Lead and develop audit staff, setting expectations and raising performance • Navigate audits across multiple state Medicaid manuals, understanding the nuance and variation by state • Operate effectively within a large, multi-state, national organization

• Own and execute Dynatron’s data strategy and roadmap aligned to company and product priorities. • Lead, mentor, and scale high-performing teams across Data Engineering, Analytics, and Data Science. • Ensure data initiatives are delivered on time, within scope, and with high quality. • Act as a trusted partner to Product and Engineering. • Own data governance, quality, privacy, and compliance outcomes across the organization.

• Act as main point of contact for the Austin ground team partner, the local veterinary community, and any other local stakeholders pre, during and post clinic, including visitation and assessment of potential clinic sites. • Ensure clinics maintain high standards of safety, patient care, and efficiency. • Act as veterinarian of record, including maintaining legal medical records, receiving DEA orders and maintaining controlled substance logs using existing GGC software and logs. • Manage any post clinic surgical questions, inquiries and complications triaged through our GGC ER phone and telehealth company, utilizing existing support networks. • Maintain relationships with local veterinary referral partners and collect associated receipts and records to report post op complications. • Maintain on site clinic high volume flow and make operational changes as needed to ensure smooth operations. • Recruit, or act as, on site emergency veterinarian always ensuring presence of ER personnel during clinic. • Foster a positive, professional, and welcoming environment for volunteers, staff, clients, and community partners. • With support and guidance from GGC staff, recruit a team of professional medical volunteers, including a combination of volunteers and contracted veterinarians, to create a HQHVSN team adequate to complete project goals. • Access to GGC veterinary volunteer network will be provided. • Complete reference checks on all new professional volunteers and contract labor prior to offering a technical veterinary position. • Assign roles on site based on volunteer skills and clinic needs to create a successful and efficient veterinary team. • Work with the GGC Veterinary Services administration team to coordinate local travel, housing, meals and any local activities for traveling members of the medical team.

• Lead and manage a team of 2 Project Managers, 3 Software Engineers, and 1 IT Systems Administrator (plus 2 part-time contractors) • Stand up and run a structured sprint process with biweekly planning, backlog management, and sprint reviews • Generate real velocity data so the business knows what to expect and the team can commit to realistic timelines • Create a culture of visible, predictable delivery across the technology function • Own the holistic view of Eleanor Health’s technology stack across EHR, CRM, scheduling, communications, data, and operations • Drive consolidation toward core platforms and reduce tool sprawl • Lead platform optimization initiatives to improve system reliability, reduce manual workarounds, and simplify the staff experience • Evaluate and manage vendor relationships, SLAs, contracts, and costs • Drive evaluation and deployment of AI-powered tools to improve community member access and reduce administrative burden on staff • Lead system consolidation initiatives to reduce fragmentation and create a single source of truth for key operational data • Oversee technology setup for new market launches as Eleanor Health expands to additional states • Partner with Operations, Clinical, and Growth leadership to identify and deliver the highest-impact technology projects • Ensure reliable IT support across a fully remote, multi-state organization