Role Description Our client is seeking a Senior Account Director – Fundraising and Direct Mail to join their rapidly growing team. This role will serve as a pivotal leader for their premier non-profit clients. As a Senior Account Director, you will be doing more than just managing accounts; you will be the primary architect of fundraising programs. You will be the gap between human creativity and donor science, leveraging both the amazing team and tools available to help national non-profits scale their missions. Key Results Area - Lead the design, pitch, and execution of integrated fundraising programs, developing multi-year growth roadmaps that connect audience insight, creative strategy, predictive analytics, and emerging channels to drive donor acquisition, retention, and expanded client partnerships. - Own the growth of assigned client portfolios by identifying expansion opportunities across services, channels, and audiences, partnering with Sales and Leadership to support pipeline development, renewals, and upsell initiatives while translating performance insights into forward-looking growth plans. - Direct campaign budgets with accountability for revenue growth, ROI, and donor lifetime value, building acquisition, retention, and reactivation models while surfacing optimization opportunities that improve both client outcomes and portfolio profitability. - Collaborate with strategy and analytics to conduct file audits, year-end reviews, and annual planning, transforming campaign performance into actionable strategies that accelerate donor growth and strengthen long-term client value. - Mentor sales and client account teams in delivering complex fundraising solutions, aligning cross-functional partners around growth objectives while building commercial fluency and execution excellence across accounts. - Serve as the trusted advisor for national nonprofit clients, leading strategic planning, quarterly business reviews, and innovation pilots while balancing mission impact with measurable financial performance and sustained account expansion. Qualifications - Minimum of 10 years of experience in direct mail, fundraising, and selling to nonprofits, preferably with large, national organizations. - Bachelor’s degree in Marketing, Business Administration, or a related field. - Outstanding ability to interpret campaign performance metrics and translate data into actionable planning. - Proficiency in MS Office and a high level of comfort with CRM/AI-driven platforms. - Experience with Innsight CRM or Squark AI is a major plus. - Exceptional relationship-building skills with the ability to command a room and influence executive-level stakeholders. - Strong verbal, written, and interpersonal communication skills. Company Description HRforGrowth is an extension of the Growth Catalyst Group (GCG), a partnership of companies with more than 65 years of operating experience and a history of successfully serving customers across industries and disciplines. - We specialize in Organizational Transformation, Talent Acquisition, Peak Staffing, HR Staff Augmentation, HR Technology Solutions, Outplacement, and all forms of risk mitigation and compliance, benefits and compensation strategies, and performance management. - GCG® is one of the world’s leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. - We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. - We believe in diversity and encourage any qualified individual to apply. - We are an EEOC Employer.

• Lead and grow the design team, setting high standards for craft, process, and output. • Define and drive the design vision across the product, ensuring coherence as the platform scales. • Partner with Product Management and Engineering leadership to shape product strategy and roadmap priorities. • Establish and evolve design practices, processes, and rituals that help the team do their best work. • Stay hands-on where it matters. Jump into critical design challenges and set the bar for quality. • Build a culture of frequent customer interaction, ensuring the team's work is grounded in real user workflows and pain points. • Recruit, mentor, and develop designers as the team scales with the company.

• Lead and grow the Account Management team: hire, onboard, coach, set goals, run regular 1:1s and performance evaluations. • Own client retention and growth across your team’s portfolio and act as the client escalation point alongside Account Managers. • Help build and manage client budgets and forecast spend to achieve client ROI and company revenue goals. • Collaborate with operations to ensure timely delivery of services and campaign milestones across cross-functional teams (SEO, Content, Ads, Technical). • Drive strategic, high-value client conversations (quarterly business reviews, roadmaps, upsell/cross-sell opportunities). • Define and track KPIs and success metrics (retention, MRR, client satisfaction, on-time delivery, campaign performance). • Create, document, and continuously improve SOPs, playbooks and reporting for the Accounts team. • Provide structured feedback, career development and training to Account Managers, including run regular skills enablement. • Lead incident and escalation resolution, preserving client trust and ensuring root-cause remediation. • Produce executive-level reporting and communicate team progress, risks and opportunities to senior leadership. • Partner with Sales to ensure smooth handoffs and prioritization of client needs.

• Define, develop, and manage the PET implementation strategy aligned with business growth objectives. • Establish a standardized, scalable implementation framework that reduces time from interest to go live. • Anticipate and proactively address barriers to PET adoption. • Own accountability for implementation outcomes, including quality of execution and sustained adoption. • Continuously evaluate and refine implementation processes and tools. • Collaborate with Sales and Clinical Applications throughout the customer lifecycle. • Engage directly with hospital executives and clinical teams to drive alignment and adoption.