Technical Writer- T&D Location: AZ-PHOENIX hybrid Job Description: Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary We are looking for a Technical Writer to join our Transmission and Distribution team! As a Technical Writer with our team your role: - Develops, writes, edits, and maintains operating and maintenance policies, processes, and procedures. - Observes operating activities to determine operating procedure and detail. - Interviews operations, maintenance, planning, engineering, and supervisory and management personnel and reads reports and other material to become familiar with operating systems and processes. - Organizes materials and completes writing assignments according to set standards regarding order, clarity, conciseness, style and terminology. Minimum Requirements - Must have AA/AS degree or the equivalent combination of education and experience in an electric industry environment - And two (2) years’ experience drafting operating and maintenance policies, processes, and procedures. - Must possess strong verbal communication skills. - Proficiency in PC software applications including Microsoft Office, Word, Excel, and Power Point This position may require access to and/or use of information subject to control under the Department of Energys Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120 ) (collectively, U.S. Export Control Laws). Therefore, this position requires applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants for this position will be required to confirm their U.S. person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. Major Accountabilities 1) Develop and maintain operating and maintenance policies, processes, and procedures 2) Manage and maintain the policies, processes, and procedures database, library, and metrics. 3) Ensures compliance documentation aligns with applicable regulatory requirements. 4) Maintain technical proficiency in the assigned discipline. 5) Submits timely reports and other appropriate correspondence. 6) Maintains personal safety. 7) Demonstrates the ability to learn and to help others. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws. Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. - Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). - Working from a home office requires adequate technology and an appropriate ergonomic set up. - Role types are subject to change based on business need. Job Segment: Sustainability, Nuclear, Energy

Role Description We are seeking a detail-oriented and technically capable Virtual Assistant with experience in Shopify and Klaviyo to support the completion and optimization of an interior design and artisan product website. The primary focus of this role is finalizing the Klaviyo integration with Shopify, ensuring workflows and customer segmentation function correctly, and improving the overall website structure and customer journey. This is initially a short-term project-based role with the potential to transition into ongoing support for social media, SEO, newsletters, product management, and administrative tasks. Scope of Work - Priority 1: Klaviyo & Shopify Integration - Finalize Klaviyo setup and integration with Shopify - Review and test all signup forms, workflows, automations, and customer segmentation - Ensure customer data flows correctly into designated Klaviyo lists/databases - Verify proper migration and transition from Mailchimp to Klaviyo - Replicate existing customer email sequences inside Klaviyo - Improve homepage integration and placement of signup forms/popups - Optimize customer journey and email capture process for: - B2C customers - Wholesale/B2B customers - Interior design/custom project inquiries - Priority 2: Website Development & Optimization - Review current Shopify website structure and recommend improvements - Improve website layout and user experience to better represent: - Retail/B2C - Wholesale/B2B - Interior design/custom projects - Improve call-to-actions and booking/inquiry flow - Assist with homepage redesign and content presentation - Optimize image presentation and storytelling sections - Improve navigation and customer accessibility - Wholesale & Shopify Management - Review and improve wholesale portal functionality - Assist with organizing wholesale product display and ordering process - Improve inventory visibility and product information layout - Support Shopify app integrations related to wholesale ordering Qualifications - Experience using Klaviyo for email marketing and automation - Proven experience with Shopify administration and customization - Familiarity with email migration from Mailchimp to Klaviyo - Understanding of Shopify SEO best practices - Experience with website UX/UI improvements preferred - Strong attention to detail and ability to troubleshoot workflows - Experience working with interior design, lifestyle, artisan, or creative brands is highly preferred - Familiarity with Etsy and Faire platforms is a plus - Strong written English communication skills - Ability to work independently and follow instructions Tools & Platforms Required - Klaviyo - Shopify - Mailchimp (migration understanding) - Etsy - Faire - Excel / Google Sheets - Xero (basic familiarity preferred) - Canva or similar design tools (preferred) Shifts & Hours - Flexible working schedule - Must be responsive during Australian business hours when required - Initial engagement will be project-based using a short-term hourly package: - 10-hour package - 20-hour package - 30-hour package Target Start Date - ASAP / Immediate Start Preferred Rate - Short-Term Technical VA (Project-Based) Preferred Candidate Profile The ideal candidate is proactive, technically capable, creative, and comfortable working with a growing artisan/interior design business that manages multiple customer segments across retail, wholesale, and custom design services.

• Manage technical documentation projects from design to release ready • Leverage cross-functional relationships with key stakeholders to understand business needs • Collaborate with the Product team to gather requirements • Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, etc. • Organize and facilitate the content review process • Review and edit technical documentation for accuracy and completeness • Serve as a subject matter expert in technical writing principles • Use git to manage source code • Participate in team efforts like style guide development and content strategy

Role Description Our client, a multinational data center company, is looking for a detail-oriented technical writer. This is an initial 3 month contract with an immediate start, with a view to longer term work. This work is remote, based in the Eastern time zone. Qualifications - 5+ years of technical writing experience – minimum 2 years in data center environments - Bachelor’s degree in Technical Writing, Information Systems, Computer Science, or related field (or equivalent experience) - Strong ability to explain technical concepts clearly and concisely - Excellent written and verbal communication - Strong attention to detail and accuracy - Ability to work independently and manage multiple projects - Analytical thinking and problem-solving - Collaboration and stakeholder engagement Requirements - Create, maintain, and improve documentation supporting data center operations, infrastructure, and services - Support regulatory and compliance requirements - May require occasional travel to data center facilities Benefits - Remote-first culture and flexible working hours - Top-notch content solutions while enjoying a fulfilling work-life balance - Building long-term partnerships with seamless collaboration - Deep expertise to meet clients' evolving needs Company Description Bárd is an award-winning, global technical writing consultancy known for its expertise and quality of technical writing. Founded in 1999, we turn complex jargon into clear, engaging content that helps our clients create meaningful connections with their audiences.