Role Description As the Head of People at Lumos, you have a massive opportunity to design and build the People function that scales Lumos from ~130 to 300+ Alchemists — and to be the trusted partner every Lumos leader turns to for advice on talent, performance, and team-building. You will be the architect of how Lumos develops its managers, how Lumos's people programs run at scale, and how Lumos shows up as a place world-class operators want to do the best work of their careers. - Be the strategic HR partner to the executive team — org design, leadership development, succession planning, and the highest-stakes people decisions across the org. - Design and deploy scalable people programs — career frameworks, performance, compensation, onboarding — that run on documented cadence, not heroics. - Build and lead the People team — own hiring, structure, and team development as we scale through Series C. - Own and elevate the Lumos manager experience — build and run repeatable training programs that turn every Lumos manager into a developer of people, starting the day they post their first req. - Steward Lumos culture as we grow — protect what makes Lumos distinctive while building the infrastructure for what comes next. Qualifications - 8+ years in People/HR, with at least 3 in a leadership role owning a function or a major program. - Scaled a People function through the 100 → 250+ inflection at a high-growth SaaS/tech company — you've personally lived what breaks at 150 and how to fix it. - Builder, not inheritor: shipped new manager development, performance, comp, and onboarding programs from scratch — you can point to the artifacts. - Manager-centric philosophy: you deeply believe great people functions are built through great managers, and you have the receipts to prove it. - Trusted strategic partner to senior leaders — comfortable in high-stakes conversations with CEOs and founders; discreet, decisive, and able to bring outside-in perspective. - Operational rigor: you run the function on documented, repeatable rhythms — not one-off heroics. Requirements - Nice to have: HiBob (or similar modern HRIS) experience, coaching credential or background, international / EOR experience (Deel, Remote, etc.). Benefits - Remote-first culture – Work from anywhere within ±4 hours of Pacific Time. - Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards. - Mental health support – Access to mental health resources and support. - Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge. - Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available. - Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work. - Parental leave – Up to 16 weeks of paid parental leave for expecting parents. - $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications. - Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos. - 401(k) with matching – Employer 401(k) matching to help you save for the future.

• Own the end-to-end strategic roadmap for our people-facing platforms - including Workday, Phenom, Culture Amp, and Freshdesk. • Lead, mentor, and develop a team of Business Systems Analysts and engineers. • Define and execute a multi-year technical roadmap that synchronizes our People systems with broader enterprise goals. • Act as the lead architect for our HR stack, facilitating end-to-end solution design. • Serve as a trusted technology advisor to HR People Leaders and HRBPs.

Role Description This is a temporary position from May to November 2026. As a member of our People & Culture (Human Resources) Service Center team, you will serve the organization by providing administrative support to all P&C teams while maintaining strict confidentiality. You will perform office support duties as well as serve the first point of contact for employee questions, fielding incoming calls and emails. You will support our Service Center and Corporate Travel teams. - Maintain a personal relationship with Jesus Christ. - Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully uphold Compassion’s ministry in prayer. - Act as an advocate to raise the awareness of the needs of children. - Understand Christ’s mandate to protect children. - Commit to and prioritize child protection considerations in all decision-making, tasks, and activities across the ministry. - Abide by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. - Report any concerns of abuse, neglect, or exploitation of children through Compassion’s internal reporting process and appropriately support responses to incidents if they occur. - Uphold and engage in Compassion’s core Cultural Behaviors. - Serve as the first point of contact for employees seeking support from the P&C Department. - Answer a wide breadth of questions received based on experience and knowledge of the department and each functional area. - Provide general program or project support to the P&C functional teams, including but not limited to: - Employment verification - Tuition assistance requests - Bereavement flower orders - Anniversary award program - Branded clothing allowance - Data purge or employee record clean-up projects - Assist in the coordination of Compassion's orientation program, including: - Schedule coordination - Communications - Collection and processing of all required new employee paperwork - Process all employee record changes accurately and in collaboration with Payroll and payroll cycles. - Accountable for the accurate entry, processing, and filing of all employee data records and paperwork, in accordance with applicable laws and regulations. - Provide administrative support to the People & Culture Service Center and other P&C teams and leaders, including but not limited to: - Scheduling - Ordering supplies - Paying invoices - Arranging for shipping and transportation - Answering general inquiries via phone and email - Guiding staff to the information needed - Act as the in-person representation of the Service Center by: - Collecting and distributing needed materials - Preparing for in-person meetings - Notarizing documents - Managing and distributing paper files - Distributing mail to teams across Human Resources - Assist in the creation, tracking, and reporting of P&C Service Center responsibilities and assist in report creation and process maintenance as needed for other teams within Human Resources. - Support Compassion's Corporate Travel team and ongoing projects across P&C teams. Qualifications - High school diploma - Two years of experience working in Human Resources or a similar position/field - Strong customer service skills - Ability to handle confidential and sensitive information - Problem-solving and decision-making skills in the midst of ambiguous situations - Ability to balance multiple projects/streams of work simultaneously Benefits - The mission: Join a team that is motivated to release children from poverty in Jesus’ name. - Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.

• Lead, coach, and develop a team of 10–15 high-travel OT Trainers serving healthcare clients across the country • Build strong team connection and engagement across a dispersed workforce through regular 1:1s, coaching, and ongoing communication • Monitor team wellbeing, workload, and travel demands, proactively identifying burnout risks and implementing strategies to sustain performance and retention • Conduct onboarding support and 30/60/90-day check-ins for new hires • Lead performance management activities including calibration discussions, career development conversations, and ongoing feedback • Partner with the Resource Deployment team to align staffing assignments with business needs, trainer capability, and workload balance • Oversee weekly administrative operations including timesheet approvals, PTO management, travel coordination support, and expense submissions • Consult with large and complex clients on onsite training strategy and go-live readiness • Serve as a trusted advisor to client leadership during enterprise implementations and high-visibility go-lives • Travel onsite to key client engagements to provide leadership support, ensure execution quality, and support trainer success in the field