Assistant Manager, Sales Engineering
Location
United States
Posted
5 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Assistant Manager, Sales Engineering
Yamaha Corporation
Role Description This is a remote position based in Detroit, MI. Provide effective technical and design proposals to improve customer satisfaction and win new programs and new business. Key Accountabilities Include - Lead sales engineering activities to ensure accurate, timely, and high‑quality technical support to customers across multiple programs. - Ensure customer requirements are fully understood and translated into feasible designs. - Manage product development timelines and technical deliverables. - Drive effective technical communication with customers and internal stakeholders. - Ensure material and validation compliance to support production readiness. - Support customer satisfaction through quality and issue resolution. - Contribute to technology development, team capability, and continuous improvement. Primary Responsibilities Include - Manage multiple program timelines, ensuring on‑time customer approvals for tools, designs, prototypes, and validation milestones. - Work closely with customers, Japan team, production, materials, and quality teams to ensure clear understanding of requirements and feasible, manufacturable solutions. - Provide technical input, feasibility assessment, and solution development to support new customer opportunities and future programs. - Prepare and manage quality deliverables (PPAP, APQP, AAR, FTN) and support investigation and resolution of quality events with customers and internal teams. - Support benchmarking of competitor technologies and communicate emerging engineering concepts and capabilities to customers and YCJ. - Serve as a subject‑matter expert in manufacturing processes, materials, and design principles, while training and mentoring junior sales engineers. Core Functional Competencies - Project Integration: Ensure that all of a project's work elements are coordinated, including project planning and execution processes. - Project Management: Plans, organizes, and manages tasks and resources to bring about successful completion of a specific project. - Quality Control: Maintain curriculum and instruction quality standards. - Consultative Sales Skills: Ability to alleviate channel partner's pain points and recommend products and services that meet channel partners' needs. - Customer/Dealer Problem Resolution: Gather and analyze information to understand root causes of issues and determine appropriate solutions. - Technical Product Acumen: Demonstrate in-depth knowledge of Yamaha's products and services. Core Behavioral Competencies - Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment) - Customer Focus - Instills Trust - Drives Results - Manages Conflict - Develops Talent - Ensures Accountability Qualifications - Strong technical background in product design, manufacturing processes, and feasibility analysis. - Proven ability to coordinate cross‑functional teams across engineering, production, quality, and materials. - Experience managing multiple programs, timelines, and customer deliverables simultaneously. - Effective communication and negotiation skills with customers, suppliers, and stakeholders. - Travel up to 50%, including international travel. Requirements - Experience providing technical leadership or mentoring within an engineering team. - Experience in the automotive industry, particularly supporting OEM customers. - Knowledge of plastic injection molding and related manufacturing processes. - Background working with multi-region teams, international customers, or programs involving cross-border engineering collaboration. - Familiarity with automotive product launch and quality processes (e.g., APQP, PPAP, DV/PV). - Demonstrated ability to support customer‑facing engineering discussions and negotiations. - Live in the Detroit metropolitan area. Benefits - Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions. - Performance based bonus program. - Robust employee wellness programs including free music lessons. - Generous Wellness reimbursement program. - Tobacco cessation reward program. - Private concerts from award winning artists. - Discounted hotel, travel, entertainment, and other attractions. - Employee product purchase program. - Casual dress. - Vacation, sick-time and personal floating holidays. - Monthly events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events. - Inclusive and passionate culture.
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