• Build Coder’s Forward Deployed Engineering program inside Customer Solutions • Own the first wave of post-sales patterns, especially onboarding and customer “get well” motions • Help customers implement both the technical and organizational changes required to adopt agentic development workflows • Partner with the Field CTO and Customer Solutions leadership to align strategy, customer feedback, and execution • Use customer signals, product feedback, and operational data to improve onboarding quality, health outcomes, and expansion readiness • Develop repeatable patterns that can scale across customer segments with different levels of complexity • Help define how AI and human-in-the-loop workflows should modernize Customer Solutions over time • Contribute to hiring and team formation, with an expectation that this function grows further by year-end

Role Description This position is within HARMAN’s automotive business and is responsible for all day-to-day HW validation infrastructure activities for globally developed audio products. This position is responsible for developing test strategies and interface tools for Harman Audio products, including AHU, Amplifiers, Loudspeakers, and Microphones. The position will work closely with the Validation & Certification Global teams and Engineering to ensure test and interface tools that fully validate our products. The position has no direct reports. What You Will Do - Develop and release algorithms for testing Amplifiers, Audio Head Units & Displays. - Develop and release automated solutions to improve the efficiency of the global test organization. - Support and mentor team members in using automated tools and in developing new measurements for automated testers. - Develop hardware test strategies and plans in accordance with business and product requirements. - Develop innovative ways to expose and test automotive audio components. - Give guidance and direction to junior engineers within the group. - Create automated test scripts using common scripting languages. - Identify and implement cost-effective testing solutions. - Record, process, and analyze data with PC based tools and test instrumentation. - Provide technical support for the resolution of various customer and interdepartmental issues on an as-needed basis. - Perform setup of modules/wiring and maintain test benches and test vehicles appropriately. - Design, document and facilitate the assembly of test racks utilizing commercial off-the-shelf equipment and internally designed components, where needed. - Seek simple, cost-effective global solutions. - Plan project development for the team. Drive execution according to the plans. Qualifications - Bachelor of Science in Electrical / Mechatronic Engineering. - 3-7 years of experience in a hardware test strategy development role, preferably in automotive infotainment or consumer electronics. - A thorough understanding of electronic knowledge. - Electrical diagrams. - Electronic design. - Demonstrable knowledge of Software development for measurement devices, such as: - LabVIEW / LabWindows CVI - Test Stand / Veristand - C++ / ANSI C - Python - Demonstrable experience with programmable devices (DAQ, Multimeter, Power Supply, Waveform generator, Multiplexor). - A thorough understanding of creating HW validation test sequences. - Demonstrable experience with Audio analysis and RF knowledge (Bluetooth, Wi-Fi, 5G, AM/FM/IBOC/DAB/SDARS). - Demonstrable knowledge of Vehicle Network protocols (CAN, MOST, 100/100BaseT1, A2B). - Proficiency in verbal and written communication skills. - Proficiency in Configuration Management Tools, Office productivity SW, Bug tracking tools. - Relentless learner with a dedication to learning new technologies and test methods. - Creative problem-solver capable of creating and reproducing software bugs. - Dedicated performer with the ability to advocate appropriately for product quality. - Demonstrated experience functioning in a highly collaborative, demanding, and fast-paced environment. - Capable of project management and time management skills. Bonus Points if You Have - Collaboration with teams in various geographies. - Results-Driven. - Proactive, goal-oriented approach to decision making. - Clear and strategic thinker (Translate strategies into actionable plans). - Capable of handling multiple projects/initiatives simultaneously and executing to completion. - Excellent communication and interpersonal skills, who can effectively work with all levels of a global matrixed organization. - Change Orientation. - Customer Focus. What Makes You Eligible - Willingness to travel 10% of the time. - Fluent in technical English. - Be willing to work in an office environment. - Experience in architecture / Test Bench design. Benefits - Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. - Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.). - Extensive training opportunities through our own HARMAN University. - Competitive wellness benefits. - Tuition reimbursement. - “Be Brilliant” employee recognition and rewards program. - An inclusive and diverse work environment that fosters and encourages professional and personal development.

• Run the Integration Specialist team: you set the bar, run the 1:1s, build the leveling rubric, and stand behind every commit the team makes. People grow here or you change something • Team throughput as a real metric: you forecast capacity, manage queue depth, and drive integrations-per-specialist-per-quarter up quarter after quarter. The systems that get you there (tooling, templates, SOPs) are yours to build • Integration delivery end to end: scoping, build, QA, handoff. You translate customer and partner needs into clean technical scope and represent integration realities — rate limits, deprecation risk, partner constraints — in every design review • The integration portfolio as an ongoing business asset: usage, error rates, partner SLAs, incident response. You make the maintenance, deprecation, and version-upgrade calls with a clear cost/benefit view, not by default • Partner relationships that matter: top integration partners run through you. Technical escalations, co-build conversations, co-marketing — you are the credible point of contact and you bring opportunities back for the commercial team to act on • Integration-led deals with Sales, CS, and Product: feasibility calls, contract language, rollout, retention. When integrations are the thing standing between us and a deal, you are in the room and you have a point of view

Role Description We are seeking an experienced IT Project/Program Manager to lead and coordinate the planning, execution, and delivery of complex technology initiatives across the organization. This role serves as the central hub for project governance, stakeholder communication, and cross-functional alignment — ensuring IT investments are delivered on time, within budget, and in support of strategic business goals. The ideal candidate thrives in dynamic environments, brings structure to ambiguity, and has a proven track record of driving outcomes across both agile and traditional delivery frameworks. Key Responsibilities - Project & Program Delivery - Own end-to-end delivery of IT projects and programs, from initiation through closeout. - Develop and maintain comprehensive project plans, schedules, budgets, and resource allocations. - Lead projects across multiple IT domains including infrastructure, AI software development, security, and business systems. - Manage interdependencies across multiple concurrent workstreams and ensure milestone accountability. - Proactively identify risks, issues, and blockers; drive resolution and escalate when appropriate. - Stakeholder Management & Communication - Serve as the primary point of contact for project stakeholders. - Prepare and deliver clear status reports, executive briefings, and steering committee presentations. - Facilitate project meetings, working sessions, and retrospectives with structured agendas and documented outcomes. - Align business and IT stakeholders on scope, priorities, and tradeoffs throughout the project lifecycle. - Governance & Process - Establish and enforce project management standards, tools, and best practices across the IT portfolio. - Maintain the IT project portfolio dashboard and provide visibility into health, capacity, and delivery timelines. - Utilize agile methodologies where appropriate, including sprint planning, backlog grooming, and retrospectives. - Ensure compliance with change management, procurement, and security review processes. - Budget Management - Track project budgets, forecast spend, and report on financial performance vs. plan. Qualifications - 5+ years of experience managing IT projects or programs in a mid-to-large enterprise environment. - Demonstrated ability to manage multiple projects simultaneously with competing priorities. - Strong understanding of the software development lifecycle (SDLC), infrastructure delivery, and cloud technologies. - Experience with both Agile (Scrum, Kanban) and Waterfall / hybrid delivery methodologies. - Proficiency with project management tools such as Jira, MS Project, Smartsheet, or equivalent. - Excellent verbal and written communication skills; ability to tailor messaging to technical and non-technical audiences. - Bachelor's degree in Computer Science, Information Systems, Business, or a related field — or equivalent practical experience. Preferred Qualifications - PMP, PgMP, or PMI-ACP certification. - SAFe, Scrum Master (CSM), or equivalent agile certification. - Experience managing ERP, cloud migration, or digital transformation programs. - Familiarity with IT service management frameworks (ITIL, COBIT). - Prior experience in a regulated industry a plus. Core Competencies - Strategic thinking and ability to connect tactical work to business objectives. - Strong organizational skills and disciplined attention to detail. - Comfort navigating ambiguity and driving clarity in fast-moving environments. - Collaborative leadership style with ability to influence without authority. - High degree of ownership and accountability for outcomes. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Employee may work in an office setting or remote. We are an Equal Opportunity Employer (( We Hear You ))