Coder

• Harden and maintain container images for compliance-driven distribution channels. • Build and mature Terraform modules and Helm charts used to deploy Coder in customer environments. • Own reference architectures, keeping them accurate as the platform evolves and enterprise deployment patterns shift. • Improve the upgrade experience for our users, making it more seamless, predictable, and reliable. • Contribute to architecture decisions and collaborate with teams across engineering. • Mentor other engineers, sharing what you know and raising the quality of the team’s work. • Hold a high bar for code quality, security, and performance in everything you ship.

• Own and improve lead routing workflows, including routing logic, SLAs, data quality, and handoff reliability. • Manage lead and marketing operational improvements across Salesforce, HubSpot, and the broader GTM tech stack. • Audit CRM and enrichment data to keep systems clean, accurate, and useful. • Reduce manual work through better workflows, automation, documentation, and QA. • Evaluate and help roll out new tools that make the marketing tech stack simpler and more scalable. • Partner with Sales and RevOps to evolve systems as the business grows. • Support recurring and ad hoc Marketing reporting, including QBRs, campaign analysis, marketing team requests, and KPI dashboards. • Improve visibility into pipeline and funnel performance by troubleshooting data discrepancies, refining attribution, and surfacing insights.

• Coach and develop product managers at every stage, helping strong executors grow into strategic leaders. • Set a high bar for product discovery, planning, execution, and measurement. • Partner with Engineering, Design, Customer Success, Sales, and Marketing to align priorities and deliver outcomes. • Create clarity around product priorities, tradeoffs, and investment decisions. • Build a culture of ownership, accountability, authority, and autonomy across the product organization. • Lead customer discovery and ensure product decisions are grounded in objective evidence, not assumptions. • Improve how the product organization operates, including planning, roadmap development, product reviews, and decision-making frameworks. • Serve as a senior product leader and trusted partner to executive leadership.

• Build and close a strong pipeline of enterprise accounts with large engineering organizations • Generate qualified opportunities through outbound prospecting and inbound leads • Lead compelling demos that differentiate Coder, and communicate our value with clarity and conviction • Collaborate with Sales Engineers to deliver a thorough technical evaluation • Partner with decision-makers and technical stakeholders throughout the sales cycle • Travel as needed to support deals and customer relationships

• Support day-to-day revenue workflows across Salesforce and related GTM systems • Build lightweight automations, structured templates, and repeatable processes that reduce manual work • Create and test AI-assisted workflows for account research, CRM updates, customer summaries, and pipeline insights • Review AI-generated outputs for accuracy, clarity, and usefulness • Help maintain clean, accurate account, contact, opportunity, and customer data • Build and update reports, dashboards, spreadsheets, and operating views for GTM teams • Analyze revenue data to spot trends, gaps, risks, and process issues • Partner with Sales, Customer Success, Marketing, Product, Finance, and RevOps on process improvements • Troubleshoot workflow issues independently, then escalate with clear context and a recommendation • Translate business questions into clear analysis using spreadsheets, CRM reports, SQL, or BI tools • Learn how revenue systems connect, then help make those connections cleaner and easier to use

• Serve as the primary technical authority for post-sales customers, guiding deployment architecture, environment design, and adoption of Coder across both human and AI development workflows • Own onboarding engagements end to end, ensuring customers move from contract to productive adoption with speed and confidence • Lead Get Well engagements where architecture decisions, rollout patterns, or organizational dynamics are limiting customer health or growth • Help customers implement the technical and organizational changes required to adopt agentic development practices at scale • Design and document repeatable delivery patterns across onboarding, architecture, and adoption that can scale across customer segments • Design and recommend reference architectures tailored to each customer's cloud environment, security posture, and organizational constraints • Translate customer environment complexity into clear guidance on networking, ingress, identity, and infrastructure patterns • Anticipate technical and operational risks, escalate to the right internal stakeholders, and track issues through to resolution • Contribute to technical documentation, architecture guides, how-to resources, and statements of work that extend your impact across the customer base • Capture structured product feedback from customer deployments and advocate directly with engineering and product teams for roadmap and usability improvements

• Design and deliver specialized onboarding for technical seller personas, including Solutions Engineers, Solution Architects, CSMs, and TAMs. • Build sessions, materials, and assessments from scratch so new technical sellers ramp with clarity and confidence. • Develop and maintain a library of technical enablement content, including demo guides, technical objection handling frameworks, competitive technical positioning, hands-on labs, and field-ready reference materials. • Run ongoing enablement programs for the technical seller community, including regular training sessions, product update briefings, and skill-building workshops tied to real deal scenarios. • Partner closely with the Customer Solutions team to understand what technical sellers need in the field. • Translate field needs into practical programs, useful content, and repeatable learning experiences. • Use AI tools to build smarter workflows, accelerate content creation, and find new ways to support technical sellers more efficiently. • Stay deeply curious about Coder’s product and the technical landscape around it. • Build enough product fluency to be credible in a room with Solutions Engineers, Solution Architects, and technical customer teams.

• Drive architecture decisions related to infrastructure and deployments • Support internal infrastructure for engineering • Translate product vision into clear technical roadmaps; drive execution end‑to‑end • Train and uplift engineering and field teams on infrastructure-related work • Hold a high bar for code quality, security, and performance; instill best practices

• Run day-to-day execution for sponsorships, vendor programs like BrightTALK, and paid campaigns across selected channels. • Own vendor relationships and program logistics, including timelines, deliverables, and follow-up. • Help expand verticalized campaigns by tailoring messaging and channel selection to specific industries and buyer segments. • Research, document, and recommend new channels, sponsorships, and campaign opportunities to test. • Support regional program execution across Europe and APAC as we expand localization. • Partner with marketing ops to execute lifecycle and nurture programs tied to key business objectives. • Track program performance and share recommendations that inform renewals, optimizations, and future tests.

• Design and implement scalable guardrails for our multi-cloud infrastructure across AWS and GCP • Harden CI/CD pipelines and platform workflows to improve our software supply chain security posture • Practice and promote an everything-as-code approach across infrastructure, configuration, and policy • Automate repetitive security and compliance tasks so teams can stay aligned with frameworks without extra drag • Triage and review findings from cloud and infrastructure security tools, including CNAPP and CSPM platforms • Partner with engineers to prioritize risk, resolve findings, and improve controls over time