• Responsible for developing best in class global sales processes and tools • Drive revenue, accurately forecast, and monitor and drive both customer and partner satisfaction and growth • Ensure sales processes run smoothly and efficiently • Provide key analytics reporting to Executive Leadership on key metrics • Develop and execute a Global Sales Operations program collaborating with Sales Leadership and GTM teams • Lead and evaluate the sales tools, processes, policies, and programs for continuous productivity and effectiveness • Build training programs/on-boarding for sales representatives with a focus on processes and supporting tools • Collaborate with regional sales leaders and teams to execute sales management disciplines and processes • Develop key performance metrics, dashboards, and reports focusing on performance drivers and results • Assist with identifying customers and sales opportunities by analyzing sales data and market trends

• Supports the establishment and execution of a newly formed OE function • Focuses on cross-functional coordination, independent validation, and operational discipline • Works closely with Development, Pre-Construction, PMO, IPP, SCM, and EPC partners • Provides structured analysis and visibility to the COO organization • Performs independent cross-checks on key project inputs

Role Description We are seeking a proactive, resourceful, and highly organized operator who enjoys creating structure, improving efficiency, and building scalable internal systems. This role sits at the center of the organization and is responsible for improving operational effectiveness across: - People operations - Internal tooling - Automation oversight - Documentation - Vendor management - Company-wide processes The ideal candidate thrives in dynamic environments, loves KPIs, is comfortable wearing multiple hats, and naturally looks for opportunities to improve workflows and reduce operational friction. You are someone who enjoys building systems that help teams move faster and more effectively. Responsibilities - Internal Systems & Process Operations - Identify operational inefficiencies and implement scalable internal systems and processes - Develop, maintain, and improve internal documentation, workflows, and company policies - Help ensure operational consistency and process compliance across the organization - Serve as a resource for team members seeking efficiency improvements in their day-to-day workflows - Automation & Systems Oversight - Maintain visibility and organization across internal automations and operational workflows - Ensure automations are documented, reliable, and non-duplicative - Identify opportunities to improve processes through automation and tooling - Coordinate with external contractors and technical partners to build and maintain automation systems - People & HR Operations - Manage employee onboarding and offboarding processes, including contracts, documentation, and account setup - Administer benefits and health plans - Maintain and improve internal HR-related processes and operational policies - Coordinate and maintain internal incentive, commission, and bonus tracking systems - Support employee growth initiatives and help create an operational structure around personal development planning - Office, IT & Vendor Operations - Manage company devices, software tools, and internal access systems - Own SaaS subscription management, vendor coordination, billing oversight, and spend tracking - Troubleshoot day-to-day operational and technical issues - Improve and maintain internal operational tooling and systems - Events & Travel Coordination - Plan and execute internal company events, including semi-annual meetups and holiday events - Coordinate travel logistics for team members and leadership - Manage tradeshow operational logistics, including booth coordination, travel, inventory, and scheduling - Data & Operational Visibility - Help maintain centralized operational data and internal tracking systems - Support team-wide visibility through spreadsheet-based access to data - Maintain reliable and accurate operational data systems - Contract & Workflow Operations - Evaluate and implement contract management systems and related workflows - Maintain contract template organization and version control - Integrate contract workflows into broader operational systems and processes Qualifications - Minimum 5 years of experience across operations, office management, or related operational roles - Strong organizational and project coordination skills - Excellent written and verbal communication skills - High attention to detail and process consistency - Strong systems-thinking mindset with a passion for efficiency improvement - Ability to work independently and proactively prioritize responsibilities - Comfortable operating in a fast-moving startup environment - Strong judgment, discretion, and reliability - Highly proactive with a strong sense of ownership; identifies operational gaps and independently drives improvements to systems, workflows, and team productivity - Exceptional reliability, discretion, and integrity when handling confidential operational, financial, and employee-related information Experience - Strongly Preferred - Experience working in a SaaS or technology company - Familiarity with workflow automation tools such as Zapier, n8n, or similar platforms - Experience managing SaaS systems, access management, and vendor coordination - Comfort working with spreadsheets, reporting systems, and operational data - Experience with tools such as Asana, Google Workspace, Slack, Pipedrive, or similar platforms - Interest in leveraging AI and automation to improve business operations Compensation and Perks (Value Adds) - Competitive base salary + Performance base bonus - Fully remote work opportunity — we are a virtual business - Flexible hours focused on outcomes, not clock-watching - Health Insurance + HSA - Supportive and collaborative team environment - Opportunity to help shape and scale the operational foundation of a growing SaaS company - Semi-annual in-person team sync-ups to collaborate, strategize, and celebrate wins

• Support day-to-day recruiting operations activities across various workflows • Help manage and maintain operational processes tied to requisition audit and approvals, job postings, interview coordination, and offers • Update and maintain data within Workday, LinkedIn, Greenhouse, and Ashby • Perform routine system audits, reporting, and data quality checks to help ensure operational accuracy • Respond to and help resolve tickets related to ATS questions, issues, and workflow requests from internal stakeholders and recruiters • Provide flexible operational support across a variety of recruiting operations activities based on business need