• Provide Direct Support to Senior Sales Operations Analysts: Assist with data collection, cleansing, and organization to support senior analysts' strategic projects • Help implement and maintain sales processes designed by the team • Collaborate with senior analysts to ensure timely delivery of insights to sale leadership • Support Sales Performance Tracking: Help maintain dashboards and reports that track key sales metrics • Assist with data validation to ensure accuracy in performance reporting • Support the senior team in identifying trends and anomalies in sales data • Assist with Reporting and Administrative Tasks: Generate and distribute routine reports for the AMS sales organization • Maintain sales operations documentation and knowledge base • System and Tool Support: Assist with data entry and maintenance in Salesforce and other systems • Support the implementation of new tools and processes as directed by senior analysts

• Use Salesforce.com to generate quotes, track opportunities and process orders. • Promptly respond to internal and external inquiries. • Suggest creative pricing and payment solutions balancing customer need and pricing policies. • Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives. • Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings. • Develop and maintain relationship with GuidePoint key vendors and customers. • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy. • Leverage resources and relationships to bring value to customers. • Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders. • Work with the team to analyze information and make decisions that benefit GuidePoint Security. • Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines. • Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables.

• Processing sales contracts to ensure accurate revenue recognition and compliance with legal requirements • Partnering with internal teams to resolve issues relating to commissions, contracts, data, and process improvements • Supporting Sales Management by analyzing data and helping answer business questions • Assisting Legal and Finance teams with monthly and quarterly close activities and reporting • Maintaining accurate sales data and supporting the integrity of key business metrics • Helping support strategic and tactical initiatives across the sales organization to maximize revenue opportunities

• Use services such as Sales Navigator, Crunchbase, Instantly, Apollo, and Contact Out to find and verify potential leads' emails and phone numbers. • Proficiently use automation services like HubSpot and Instantly to automate emails and voicemails, and SMS campaigns. • Craft compelling and personalized emails, SMS, and voicemail scripts using ChatGPT. • Launch, monitor, and analyze the performance of email, SMS, and voicemail campaigns. • Contribute to digital lead generation strategies and execute plans to capture and nurture leads. • Maintain and update CRM systems with accurate and up-to-date contact information and activity records. • Generate and present reports on campaign performance, lead generation metrics, and other relevant sales operations data. • Work closely with the sales and marketing teams to align strategies and ensure consistent messaging and outreach efforts.