We help organizations make smarter cybersecurity decisions that minimize risk.
Sales Operations Specialist
Location
United States
Posted
9 days ago
Salary
0
Seniority
Senior
Job Description
Sales Operations Specialist
GuidePoint Security
• Use Salesforce.com to generate quotes, track opportunities and process orders. • Promptly respond to internal and external inquiries. • Suggest creative pricing and payment solutions balancing customer need and pricing policies. • Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives. • Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings. • Develop and maintain relationship with GuidePoint key vendors and customers. • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy. • Leverage resources and relationships to bring value to customers. • Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders. • Work with the team to analyze information and make decisions that benefit GuidePoint Security. • Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines. • Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables.
Job Requirements
- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
- 3+ years in a customer service/sales support type role. A background in the IT industry is preferred.
- Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Technical sales/support and outbound calling experience preferred.
- Self-motivated with excellent prioritization and multitasking abilities.
- Must have outstanding attention to detail and commitment to follow-through.
- Ability to work well with a team.
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
- Solid Math skills with the ability to calculate margins/discounts, and percentages required.
- Must be open to receiving constructive feedback and applying it to improve their results.
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
Benefits
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
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