• Drive lead qualification and nurturing of Twilio.org’s named account customers across community & social services, healthcare, education, and the public sector. • Be responsible for net new customer acquisition and driving new revenue while maintaining the highest levels of customer satisfaction. • Work with customers to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs. • Continually add net new contacts to Salesforce for existing accounts. • Work diligently with cross-functional internal teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform. • Be an owner to drive deals forward, knock down obstacles for our customers and internally, and find the best solution for each customer, and recommend process improvements to support the whole team. • Develop expertise in the social impact, nonprofit, and public sector markets to help prospective customers understand how others are leveraging Twilio’s platform to scale their reach and missions. • Have world-class interpersonal and communication skills to make complex technical and financial details sound simple. • Ability to balance competing priorities and manage multiple projects/deals at the same time.

• Make first contact with leads via email, phone and online platforms; • Qualify opportunities and pass them to the sales team; • Nurture leads from campaigns, events and inbound marketing strategies; • Update the CRM with interaction details and history; • Conduct strategic follow-ups throughout the lead journey; • Collaborate with marketing and sales teams to increase conversions.

• Identify and qualify leads for LeafLink’s banking services, focusing on licensed cannabis wholesale and retail operators. • Conduct research and outreach to generate interest in LeafLink’s financial products, including cannabis-focused fintech solutions, retail operations software, and inventory management tools. • Support cross-sell initiatives by educating potential clients on additional products such as cash flow management and operations software, and identifying opportunities to expand service offerings. • Collaborate with the sales team to ensure a healthy sales pipeline through effective outreach and timely follow-up with leads. • Utilize CRM tools like Salesforce, SalesLoft, or HubSpot to track prospects, manage communications, and generate reports. • Conduct high-volume outbound calls, emails, and social media messaging to engage with prospects and schedule meetings for the sales team. • Work closely with Account Executives and other internal teams to ensure a seamless handoff of qualified leads and provide insights into customer needs and market trends. • Consistently meet or exceed key performance metrics such as lead generation targets, call volumes, and conversion rates.

A UK-based corporate foreign exchange and international payments provider. We help UK exporters and importers manage currency risk, reduce FX costs, and streamline cross-border payments. We're hiring a Sales Development Representative based in South Africa to drive new business pipeline within the UK market. You'll be the first point of contact for prospective clients — UK businesses involved in importing and exporting — identifying their FX pain points and booking qualified meetings for the sales team. This is a hunter role. You need to be comfortable with high-volume outbound activity, confident on the phone, and able to hold a commercial conversation about FX with finance directors, CFOs, and treasury managers. **What you'll do:** - Execute outbound prospecting campaigns via phone, email, and LinkedIn targeting UK importers and exporters - Identify and qualify decision-makers (FDs, CFOs, MDs, treasury/finance managers) at UK SMEs and mid-market businesses - Articulate the value of corporate FX solutions including spot contracts, forward contracts, market orders, and international payment services - Book qualified discovery meetings and product demos for senior sales staff - Maintain accurate pipeline data and activity logging in the CRM - Research target industries and companies to build high-quality prospect lists - Collaborate with the sales team to refine messaging, objection handling, and targeting strategies - Meet and exceed weekly/monthly KPIs for calls, emails, meetings booked, and pipeline generated