Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Regional Field Service Technician
Location
North Carolina + 3 moreAll locations: North Carolina | Massachusetts | Michigan | Tennessee
Posted
17 days ago
Salary
0
Seniority
Senior
Job Description
Regional Field Service Technician
Xylem
• Travel to customer sites to support the installation, commissioning, troubleshooting, repair, and preventative maintenance of municipal water treatment equipment and systems • Work with a variety of advanced mechanical, electrical, and control systems and require a strong technical background, customer-focused communication, and the ability to work independently in the field • Collaborate closely with customers, project teams, and internal support groups to help deliver safe and successful project outcomes • Typical work week includes travel on Monday and Friday, with field service work performed Tuesday through Thursday at customer locations throughout the U.S. and Canada
Job Requirements
- Experience servicing and troubleshooting electrical and mechanical systems in industrial or municipal environments
- Experience with low- and medium-voltage power distribution equipment, VFDs, conduit, grounding, and three-phase electrical systems
- Familiarity with PLCs, HMIs, SCADA systems, network troubleshooting, and controls systems
- Ability to read and interpret Process & Instrumentation Drawings (P&IDs), electrical drawings, and system layouts
- Experience with instrumentation such as flow meters, pressure transmitters, level transmitters, and temperature sensors
- Strong troubleshooting and root-cause analysis skills
- Ability to perform equipment startup, commissioning, functional testing, and preventative maintenance
- Comfortable conducting customer training sessions and communicating technical information clearly
- Strong written and verbal communication skills
- Ability to work independently while managing multiple customer locations and priorities
- Commitment to safety and adherence to Environmental, Safety & Health (ESH) policies
- Green Belt Certification preferred (or willingness to obtain)
- Experience with ServiceMax is a plus
- Valid driver’s license and ability to obtain and maintain a valid passport for travel within the U.S. and Canada
Benefits
- Four (4) weeks of Paid Time Off (PTO)
- Health, Dental, and Vision insurance
- Retirement and investment savings programs
- Career growth and professional development opportunities
- Company wellness, recognition, and employee discount programs
- Paid volunteer opportunities through Xylem Watermark
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