Role Description A rapidly expanding international customer experience company is looking for a fluent Dutch-speaking Customer Support Specialist to join their remote team. This opportunity is ideal for a service-driven professional who enjoys helping customers, thrives in a fast-paced digital environment, and is passionate about delivering exceptional customer experiences from the comfort of home. Duties & Responsibilities - Provide professional and friendly support to Dutch-speaking customers across multiple channels - Handle customer enquiries relating to orders, deliveries, product information, refunds, and account support - Resolve customer concerns efficiently while maintaining a positive brand experience - Respond to customer interactions via phone, email, live chat, and social platforms - Ensure all customer records and case notes are updated accurately - Work collaboratively with internal teams to ensure timely resolutions - Identify recurring customer issues and contribute ideas for service improvements - Maintain a high standard of communication and professionalism in every interaction - Meet individual quality standards and productivity goals Qualifications - Fluent Dutch language skills (spoken and written) - Previous experience in customer service, support, hospitality, retail, or contact centre environments - Strong communication and problem-solving abilities - Comfortable working independently in a remote environment - Excellent attention to detail and administrative accuracy - Confident using online systems, CRM platforms, and digital communication tools - Ability to multitask and manage workload effectively - Positive attitude with a customer-first mindset - Reliable internet connection and suitable home-office setup Requirements - Flexible rotational shifts between 07:00 and 22:00 (Netherlands time) - Weekend availability required on a rotational basis Benefits - Fully remote work opportunity - Competitive salary package between R35,000 – R45,000 per month depending on experience - International exposure within a growing global business - Ongoing training and career development opportunities - Supportive and collaborative team culture

• Unterstützende Korrespondenz mit Partnern und Kunden • Vorbereitende Bearbeitung von technischen Supporttickets • Führen und Pflegen von Kundendaten • Unterstützung bei Wissensdatenbank-Artikeln • Einstellungen in Backends vornehmen • Administrative Aufgaben im Service-Umfeld

• Prepare patient charts for daily visits • Manage and process prescription refills • Enter and manage medical orders • Conduct patient callback follow-ups • Respond to patient messages in a timely manner • Provide medical documentation support • Assist with limited scheduling tasks when needed • Maintain accurate and organized patient records • Support daily clinical workflows and operations • Follow HIPAA guidelines and patient confidentiality standards at all times

Role Description We’re hiring a client-facing training professional to help customers learn and confidently use our platform. This role is ideal for: - Trainers - L&D professionals - Teachers with strong presentation skills - Customer-facing professionals What You'll Do: - Deliver onboarding and training sessions - Guide clients through product usage - Help customers become confident users Qualifications - 2+ years of experience delivering training, onboarding, or customer education sessions - Experience leading live sessions, workshops, or presentations (not just supporting training) - Strong ability to explain processes, tools, or platforms clearly - Excellent communication skills suitable for U.S.-based clients - English level: C1 or C2 (required) - Reliable internet and professional remote setup Requirements - Experience onboarding customers or users onto a tool, platform, or structured process - Background in: - Customer Success / Onboarding - Product Training / Enablement - Learning & Development / Corporate Training - Teaching (with structured group delivery) - Experience delivering sessions via Zoom or similar tools - Familiarity with CRM or software tools (a plus, not required) Benefits - 100% Remote, location independent - Compensation: $1,500 - $2000 per month (based on relevant experience and demonstrated skills) What Makes You Stand Out - Experience training adults or clients - Strong presence on video calls - Ability to explain clearly and confidently This Role is NOT a Fit For - Customer support roles without training responsibilities - HR onboarding focused only on internal employees - Administrative or coordination roles without training delivery - ESL/teaching roles without structured presentation or facilitation experience - No presentation or training experience - Back-office roles without communication exposure