• Define and execute the long-term vision for quality monitoring as a data intelligence function • Own the integrity and reliability of all quality-related data flowing into the central customer intelligence base • Translate model outputs into insights that inform coaching, training, and product improvement • Oversee configuration and management of speech and text analytics, including taxonomy evolution and sentiment weighting • Serve as the strategic bridge between CXO, tech, and executive leadership

• Drive the strategy behind curriculum development in the School of Health Professions. • Responsible for planning and management of curriculum development, including managing course catalog submissions, changes, and additions. • Propose new programs of study, micro credentials, specializations, and certificates. • Work in tandem with the Director of Assessment and Accreditation to ensure course-level outcomes are met. • Inform and track curriculum development projects in collaboration with the Learning Experience team. • Review final versions of courses ensuring quality as proxy for the Associate Dean of Academic Affairs. • Ensure curriculum changes follow school level governance processes and manage curriculum changes through University governance process and WASC review process.

• Lead the early review of potential renewable tax credit transactions, assess completeness of the underwriting package. • Collaborate with project developers to gather necessary information and documentation. • Oversee the production of and evaluate diligence memorandums for clean energy tax credits to ensure compliance with regulations, including eligibility criteria, prevailing wage & apprenticeship requirements, etc. • Responsible for maintaining an extensive level of knowledge of transaction structuring, clean energy tax credit industry rules and regulations to inform underwriting decisions. • Formulate standard, comprehensive underwriting policies by credit type. • Develop and lead initiatives to improve the underwriting process, including leveraging technology and tools, in collaboration with internal teams such as product engineering, legal, marketing • Analyze financial, technical and legal documents and project feasibility to determine credit eligibility. • Review tax credit insurance policies to ensure adequate risk mitigation. • Conduct risk assessments to identify potential issues with credit claims. • Prepare detailed reports and recommendations for approval or denial of credits. • Contribute to the development of long-term client relationships with tax and finance leaders at the largest F250 tax credit buyers • Build net new relationships for Crux through conferences, networking, outreach, our extensive partnerships, and inbound • Be a trusted expert in the market by speaking on webinars, on panels at conferences, and more • Train and develop underwriting principals and senior managers

• Define and operationalize the CX partner ecosystem strategy — selecting, prioritizing, and investing in vendor relationships that materially drive revenue growth across Co-Sell, Sell-Thru, Sell-To, and R&D models. • Lead joint GTM and co-sell execution: Build and run partner-specific GTM plans that drive qualified pipeline through coordinated co-sell motions with partner sales teams. • Drive partner-sourced and partner-influenced revenue: Establish targets, track performance, and ensure partners materially contribute to pipeline creation, deal velocity, and closed revenue. • Position Miratech as the delivery and execution engine: Embed Miratech’s engineering, implementation, and managed services capabilities into partner sales motions as the default delivery path. • Enable sellers and partners to win together: Equip Miratech and partner sellers with the messaging, offers, enablement assets, and deal support required to execute effectively in the field. • Operationalize partner performance and accountability: Own cadence, reporting, and governance to inspect pipeline, remove friction, and continuously optimize partner outcomes.