• Define and operationalize the CX partner ecosystem strategy — selecting, prioritizing, and investing in vendor relationships that materially drive revenue growth across Co-Sell, Sell-Thru, Sell-To, and R&D models. • Lead joint GTM and co-sell execution: Build and run partner-specific GTM plans that drive qualified pipeline through coordinated co-sell motions with partner sales teams. • Drive partner-sourced and partner-influenced revenue: Establish targets, track performance, and ensure partners materially contribute to pipeline creation, deal velocity, and closed revenue. • Position Miratech as the delivery and execution engine: Embed Miratech’s engineering, implementation, and managed services capabilities into partner sales motions as the default delivery path. • Enable sellers and partners to win together: Equip Miratech and partner sellers with the messaging, offers, enablement assets, and deal support required to execute effectively in the field. • Operationalize partner performance and accountability: Own cadence, reporting, and governance to inspect pipeline, remove friction, and continuously optimize partner outcomes.

• Define and operationalize the CX partner ecosystem strategy — selecting, prioritizing, and investing in vendor relationships that materially drive revenue growth across Co-Sell, Sell-Thru, Sell-To, and R&D models. • Lead joint GTM and co-sell execution: Build and run partner-specific GTM plans that drive qualified pipeline through coordinated co-sell motions with partner sales teams. • Drive partner-sourced and partner-influenced revenue: Establish targets, track performance, and ensure partners materially contribute to pipeline creation, deal velocity, and closed revenue. • Position Miratech as the delivery and execution engine: Embed Miratech’s engineering, implementation, and managed services capabilities into partner sales motions as the default delivery path. • Enable sellers and partners to win together: Equip Miratech and partner sellers with the messaging, offers, enablement assets, and deal support required to execute effectively in the field. • Operationalize partner performance and accountability: Own cadence, reporting, and governance to inspect pipeline, remove friction, and continuously optimize partner outcomes. • And perform other duties as may reasonably be required in alignment with the purpose of the role.

• Oversee the Provider Relations department including negotiations and administering organization policies and procedures • Oversee the Provider Relations department to ensure in compliance with company policies and standards, government laws, regulations and contracting standards • Develop, implement and monitor policies and procedures • Develop tactical plans to align strategies and technologies with future needs • Effectively manage budget and all resources for short and long-term needs • Prepare and analyze reports on departmental and organizational activities and recommend improvements • Ensure timely Provider set up processing, auditing and distribution of Provider Relations data management • Create effective organizational structure and develop staff skills and competencies • Develop and oversee the training program for the Provider Relations Department

• Establish and maintain effective relationships with customers (internal and external) by determining the customers’ business requirements and looking for new ways to provide value to the customers. • Support Corporate Development efforts related to Sales and Implementation. Analyze Pre-Engagement Reports, providing an Executive Summary with key findings and detailing opportunities for intervention. Provide pricing analysis as needed. • Receive, record and assign all requests. Translate the customers’ business needs into data/systems requirements. Prioritize and manage concurrent projects in order to meet deadlines and ensure customer satisfaction. • Direct and administer the compilation, analysis, validation and dissemination of healthcare information to the customer. Perform data validation and process verification to ensure accuracy and appropriateness of reported information. Ensure documentation of all reports and analyses. • Assist with the preservation and continuous development of an accurate Data Warehouse. Ensure the integrity of data extracts used in reporting and analysis functions. • Conceptualize, design and validate reports to meet routine identified needs. Ensure data is methodologically and statistically sound and that reporting is meaningful and accurate. Work with IT to automate reports. • Perform complex data extractions and manipulations, which culminate in the design and production of meaningful ad-hoc analyses and/or reports as needed. • Identify methodologies to determine variances that are statistically significant for over- and under-utilization. • Develop methodologies for the creation of benchmarks. • Establish and ensure compliance with departmental policies, procedures and standard methodologies. • Perform other duties as assigned.