• Drive the future of automotive experiences. • Redefine how people interact with automotive technology. • Create seamless experiences that feel effortless, engaging, and safe. • Iterate quickly, form a clear design point of view, and navigate cross-functional feedback.

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Always operate with honesty and transparency so we earn the trust of our clients. Courage: Demonstrate the courage needed to take on a broken industry and continuously improve what we offer to optimize health outcomes. Together: Foster a collaborative and inclusive environment that values teamwork, respect, and open communication, and encourages creativity and diversity of thought. Job Summary: SmithRx is looking for a Plan Operations Analyst to join the company’s Customer Success team to support all core Plan Operations functions ensuring the high quality of the SmithRx product. What you will do: Collaborate with Partner Relationship Manager to support the daily operations including issues, projects, and opportunities for the Third Party Administrator partners. Lead audits and reconciliation efforts for both internal and external partners. Ability to create ad hoc queries and reports to support issue resolution and partner needs. Maintain platform configurations necessary for ongoing operations. Communicate project status, escalating issues to leadership when appropriate. Drive changes to improve workflow efficiency. Participate in process and workflow documentation. Serve as a mentor for new team members and a trainer for new processes. Collaborate and provide support for member support and customer success teams. Collaborate cross-functionally on system enhancements for workflow automation. Become the subject matter expert for plan design configuration details. Understand and facilitate account structure, eligibility, and accumulator requirements. Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off 12 Paid Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We’re looking for an experienced, temporary project-based contract writer and editor to support our Business Unit teams with high-quality, compliant content across channels. This role is writing-heavy, with a strong emphasis on plain-English clarity, editorial polish, and effective stakeholder collaboration in a regulated environment. This is a 4-to-5-month engagement with the potential for a contract extension based on business needs. You’ll collaborate with marketing, design, and compliance partners to ensure content is accurate, readable, on-brand, and ready for launch. This role will report to Smarsh’s Managing Editor. Only resumes with portfolio links will be considered. Why Smarsh? Smarsh is an award-winning technology company that helps companies communicate and collaborate while staying ahead of ever-changing regulations. We need you to bring your most innovative, out-of-the-box thinking and data-driven abilities to promote our market leadership and build awareness of our unique value. How will you contribute? Writing & Copy Development (≈70%) Research and write long-form content including Guides, blog posts, white papers, reports, briefs, webpages, and voice-over scripts Create short-form content including webinar abstracts, emails, social posts, text for graphics, event banners, and paid ads Write across styles and audiences: Informational, social, web, executive, and casual Translate complex or technical topics into clear, approachable copy—without losing accuracy Deliver copy that’s easy for downstream partners (designers, developers) to implement correctly Work within compliance requirements and feedback cycles while maintaining voice and intent About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

• Write product-roundup listicles and individual product reviews based on keywords we provide • Work with our chief editor and medical reviewer (we work with practicing doctors to ensure all content is medically accurate) to manage revisions, if necessary • Analyze keyword research sheets to ensure that you’ve covered all relevant topics, and answered all questions clearly • Develop an authoritative, friendly, and counseling voice for your product reviews that your readers will find convincing, engaging, and authentic