• Overseeing the creation, reviewing, and management of contracts to ensure compliance with legal, regulatory, and organizational standards • Executing and managing contracts to ensure terms are fulfilled as intended and deliverables are met • Analyzing contract language to confirm technical viability, legal soundness, and alignment with business objectives • Performing contract redlines and insert language as appropriate • Leading contract negotiations to secure favorable terms while minimizing risk and maintaining compliance • Partnering with legal teams to ensure adherence to contract terms, regulatory requirements, and compliance obligations • Identifying, assessing, and mitigating contract-related risks by collaborating with legal, finance, and risk management teams • Maintaining strong working relationships with internal departments, vendors, and external partners to ensure contract clarity, execution, and ongoing success • May perform other duties as assigned

• Maintain and update event websites, including event pages, landing pages, and calendars. • Upload and manage content such as agendas, speaker profiles, and schedules. • Ensure all site content is accurate, on-brand, and user-friendly. • Manage registration systems and attendee sign-ups, including confirmations and automated communications. • Troubleshoot and resolve user issues related to website access or registration. • Publish and update website assets for digital campaigns, applying basic SEO and usability practices. • Perform website QA and error checks to ensure optimal performance. • Monitor website performance and assist with reporting. • Keep content organised, backed up, and compliant with company standards. • Liaise with suppliers, sponsors, and internal teams as required.

• Ensure that all escalated incidents are handled within SLA’s. • Act as expert support for Linux stack related incidents and support requests. • Installation, configuration, and support of Linux environment. • Manage problem resolution with third party vendors. • Participate in Problem management processes. • Support company Linux infrastructure on premise and in a Cloud • Provide operational administration and configuration support for highly available server landscapes. • Deliver new services according to the business requirements. • Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards. • Identify opportunities for process improvement and efficiency enhancements. • Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.

Role Description The Client Support & Financial Administration Specialist will support daily customer interactions, administrative coordination, appointment assistance, documentation management, and general financial administrative support. This role requires strong communication skills, attention to detail, professionalism, and the ability to manage responsibilities in a structured remote environment. The ideal candidate is organized, dependable, customer-focused, and comfortable handling administrative and operational tasks with accuracy and professionalism. Key Responsibilities - Provide professional support to clients through email and internal communication platforms - Assist with appointment coordination and customer scheduling support - Maintain accurate customer, administrative, and financial support records - Support invoice tracking, documentation organization, and reporting assistance - Assist with administrative workflow coordination and operational support activities - Maintain organized digital records and internal documentation - Coordinate professionally with internal departments and support teams - Support customer follow-up and general service-related inquiries - Ensure professionalism, confidentiality, and accuracy in all communications and administrative tasks - Assist with day-to-day remote operational and client support functions Qualifications - Strong written and verbal communication skills - Professional and customer-focused approach - Excellent organizational and multitasking abilities - High attention to detail and accuracy - Comfortable working independently in a remote environment - Basic proficiency with email, spreadsheets, and administrative software tools - Ability to manage priorities and meet deadlines professionally - Positive attitude with strong problem-solving skills - Previous customer service, administrative, billing, or financial support experience is beneficial but not required Benefits - Fully Remote Work Environment - Paid Training and Structured Onboarding - Competitive Hourly Compensation - Flexible and Supportive Team Culture - Professional Development Opportunities - Stable Full-Time Career Opportunity - Collaborative Remote Team Environment - Ongoing Administrative and Team Support Company Description Eclaire Salon is a client-focused beauty and service organization committed to delivering professional customer experiences through operational excellence, responsive communication, and administrative support. We value professionalism, collaboration, organization, and a positive remote work culture that supports both our clients and internal team operations. Eclaire Salon is committed to maintaining a professional, inclusive, and respectful workplace environment for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We value professionalism, collaboration, diversity, and integrity throughout our organization.