E. Claire Beauty & Wellness

Role Description The Client Support & Financial Administration Specialist will support daily customer interactions, administrative coordination, appointment assistance, documentation management, and general financial administrative support. This role requires strong communication skills, attention to detail, professionalism, and the ability to manage responsibilities in a structured remote environment. The ideal candidate is organized, dependable, customer-focused, and comfortable handling administrative and operational tasks with accuracy and professionalism. Key Responsibilities - Provide professional support to clients through email and internal communication platforms - Assist with appointment coordination and customer scheduling support - Maintain accurate customer, administrative, and financial support records - Support invoice tracking, documentation organization, and reporting assistance - Assist with administrative workflow coordination and operational support activities - Maintain organized digital records and internal documentation - Coordinate professionally with internal departments and support teams - Support customer follow-up and general service-related inquiries - Ensure professionalism, confidentiality, and accuracy in all communications and administrative tasks - Assist with day-to-day remote operational and client support functions Qualifications - Strong written and verbal communication skills - Professional and customer-focused approach - Excellent organizational and multitasking abilities - High attention to detail and accuracy - Comfortable working independently in a remote environment - Basic proficiency with email, spreadsheets, and administrative software tools - Ability to manage priorities and meet deadlines professionally - Positive attitude with strong problem-solving skills - Previous customer service, administrative, billing, or financial support experience is beneficial but not required Benefits - Fully Remote Work Environment - Paid Training and Structured Onboarding - Competitive Hourly Compensation - Flexible and Supportive Team Culture - Professional Development Opportunities - Stable Full-Time Career Opportunity - Collaborative Remote Team Environment - Ongoing Administrative and Team Support Company Description Eclaire Salon is a client-focused beauty and service organization committed to delivering professional customer experiences through operational excellence, responsive communication, and administrative support. We value professionalism, collaboration, organization, and a positive remote work culture that supports both our clients and internal team operations. Eclaire Salon is committed to maintaining a professional, inclusive, and respectful workplace environment for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We value professionalism, collaboration, diversity, and integrity throughout our organization.