• Lead and coach Scrum ceremonies; serve as the team authority on Agile best practices and continuous improvement. • Define and own maturation of Agile processes to achieve incorporation of AI at all steps w/in SDLC. • Drive backlog strategy with Product Owners and business stakeholders, leading cross-business-unit prioritization decisions and ensuring alignment between technical capacity and business value. • Proactively identify and resolve blockers, independently manage cross-team dependencies, and own delivery metrics reporting to leadership and business partners. • Lead release execution (UAT readiness, change coordination, release notes, post-release checks). • Own end-to-end Salesforce platform health and drive optimization through expert administration: security/user governance, system configuration, reports/dashboards, and proactive org health monitoring.

Role Description As a Scrum Master, you’ll play a critical role in enabling high-performing agile teams and driving consistent delivery of business value. You’ll act as a servant leader and coach, guiding teams and stakeholders in applying agile principles to improve collaboration, transparency, and outcomes. - Facilitate agile ceremonies across one or more delivery teams, ensuring alignment, efficiency, and continuous improvement. - Partner closely with Product Owners and delivery teams to drive value-focused sprint execution and backlog prioritization. - Coach teams and stakeholders on agile best practices, fostering a culture of accountability, experimentation, and continuous learning. - Use metrics (e.g., velocity, throughput) to identify opportunities and improve team performance and predictability. - Proactively remove impediments and escalate risks to maintain delivery momentum. - Establish and reinforce effective team processes, workflows, and working agreements. - Protect teams from external disruptions while promoting transparency across stakeholders. - Support the broader organization in scaling and maturing agile capabilities. Qualifications - 3–5 years of experience working as a Scrum Master or in a similar agile delivery role. - Agile certification(s) such as CSM, PSM I/II, or equivalent. - Strong experience with Agile frameworks (Scrum, Kanban, and/or scaled agile environments). - Hands-on experience with agile tools such as Jira, Azure DevOps, or Confluence. - Proven ability to coach teams and stakeholders, applying agile practices in a practical, context-driven way. - Strong collaboration and communication skills, with the ability to influence across teams and organizational levels. - Demonstrated servant leadership mindset with a focus on ownership, accountability, and team success. - Ability to provide clear, timely, and transparent feedback to drive continuous improvement. Benefits - Competitive compensation. - Comprehensive and well-rounded benefits package for full-time employees, including health coverage and wellness programs. - 401K company match. - Self-managed PTO. - Unique incentives that celebrate your accomplishments. - Remote and hybrid work options. - Time off when you need it. - Benefits that flex. - Professional development opportunities. Company Description Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what’s best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we’re committed to solving clients’ toughest problems and delivering on our mission of providing unmatched experiences. Our purpose at Centric Consulting is to bring unmatched experiences to clients and employees. These aren't just words we use — it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are. We know that creating and sustaining an authentically welcoming culture requires that we all play a part in promoting diversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bring our mission and core values to life, working together to provide the highest quality services to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer.

• Scrum planning and execution • Backlog Refinement • Work alongside PO • Sprint planning, Execution, UAT, KPI reporting, Release planning and deployment support

Role Description The Lean Coach is responsible for driving deployment, adoption, and sustainment of the GE Vernova Operating Method across the Steam Power Services Nuclear segment. The role supports both regional operations across the Nuclear segment as well as the value stream transformation. Working across both a regional operating segment and a value stream, the Lean Coach partners with operational leaders, functional teams, and business stakeholders to ensure lean practices are consistently applied, operating discipline is maintained, and sustainable business improvement is achieved. Essential Responsibilities - Ensure operating methods, including MOR, Daily Management, kaizen execution, and roadmap development and execution, are consistently followed; coach leaders and teams back to standard when deviations occur. - Partner with operational and functional leaders to build lean capability, strengthen execution rigor, and foster a culture of continuous improvement and accountability. - Coach value stream transformation activities as part of Steam Power Services’ Breakthrough Project initiative. - Lead value stream transformation initiatives in line with kaizen execution standards and roadmap setting and execution. - Support value stream performance management by establishing MOR and improving Daily Management practices. - Drive adherence to defined operating methods, standard work, visual management, daily management, and leader standard work. - Identify deviations from established standards and coach teams to restore discipline and sustain compliance. - Coach leaders and teams in lean principles, structured problem solving, accountability, and continuous improvement practices. - Facilitate operational reviews, genba walks, and performance discussions to assess maturity, identify gaps, and prioritize improvement actions. - Support kaizen and continuous improvement initiatives that improve safety, quality, delivery, cost, and customer outcomes. - Enable effective use of KPIs and visual management tools to improve transparency, escalation, and decision-making. - Drive consistency of lean practices across the Europe, Middle East, Africa, and APAC regions. - Coach execution discipline across assigned value stream in line with the Value Stream Management Framework. - Partner cross-functionally to ensure best practices are shared, sustained, and embedded in daily operations. - Build organizational capability by developing lean leadership behaviours and reinforcing a culture of operational excellence. Qualifications - Engineering Bachelor’s degree from an accredited university or college. - At least eight (8) years experience in lean, continuous improvement, operations, services, manufacturing, or operational excellence roles. - Demonstrated ability to influence without direct authority in a matrix organization. - Demonstrated experience deploying lean principles and operating systems in complex, matrixed business environments. - At least three (3) years experience in proven ability to coach senior leaders and teams to improve operating discipline and sustain standard work. - Strong coaching mindset with the ability to provide direct, constructive feedback and build sustainable capability. - Strong problem-solving, facilitation, and influencing skills. - Demonstrated ability to work effectively across regions, functions, and organizational levels. - Willingness and ability to travel within the US region, and globally as required. - Ability to communicate in English. Benefits - Medical, dental, vision, and prescription drug coverage. - Access to Health Coach from GE Vernova, a 24/7 nurse-based resource. - Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. - Retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions. - Access to Fidelity resources and financial planning consultants. - Tuition assistance. - Adoption assistance. - Paid parental leave. - Disability benefits. - Life insurance. - 12 paid holidays. - Permissive time off.