• Partner with internal C.A. Fortune teams to develop organizational expertise for Kroger and Kroger’s omnichannel ecosystem • Provide insights into key metrics and performance trends across Kroger’s in-store and digital business • Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms • Create operating standards for managing client businesses both online and in-store within Kroger • Act as a 360 Account Manager for C.A. Fortune client base across Kroger and Kroger.com • Develop and execute plans to drive ROI through performance-based and brand-building strategies • Represent client interests to Kroger, 84.51°, and Kroger Precision Marketing (KPM) • Analyze and report on client business results tied to Kroger digital initiatives and retail media programs • Share overall understanding of Kroger’s omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media • Support new item setup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives • Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies

• Lead strategic relationships. Develop and maintain executive-level relationships across strategic accounts, including C-suite and senior decision-makers. Guide organizations toward business transformation by aligning Esri’s capabilities with their most critical priorities. • Drive Account Strategy. Create and execute holistic account strategies rooted in business value realization. Set long-term goals, navigate complex procurement cycles, and align Esri resources to maximize growth, retention, and customer satisfaction. • Influence Industry Engagement. Act as a recognized expert in your industry segment. Lead high-level discussions on emerging trends, technology innovation, and how GIS can create lasting impact. Represent Esri at key industry events, professional forums, and executive briefings. • Deliver results. Demonstrate a consistent track record of revenue growth, strategic wins, and customer success. Apply advanced consultative selling techniques and take the lead in complex contract negotiations and deal structuring. • Mentor and Influence. Serve as a trusted internal advisor. Mentor account team members and contribute to Esri’s account management and solution selling best practices. Lead by example in resolving high-priority customer issues and influencing cross-functional decisions. • Collaborate with others. Partner with product, industry, marketing, and technical teams to develop tailored solutions and drive coordinated execution across the enterprise. Help shape internal processes and influence product and go-to-market strategies based on customer needs.

• responsible for supporting public relations activities within the Defense portfolio of RTX across the three businesses as required • responsible for creating and executing strategic public relations and media plans supporting business priorities • engaging with and pitching relevant members of the media • developing new relationships with reporters • identifying new story ideas and drafting briefing documents and press releases • crisis management • securing strategic and thoughtful earned media • ensuring that critical business and campaign messages are properly communicated with the right outlets • draft and execute strategic defense PR campaigns in line with business priorities • maintain and develop relationships with relevant defense and niche trade media • remain up to date on the evolving news cycle and report significant media risks and opportunities • media train relevant leaders and spokespeople for planned media engagements • manage, develop, pitch and oversee company media engagements • manage crisis communications as needed across the portfolios this position supports • connect the dots across RTX business units and campaigns to tell a larger, holistic RTX story as part of a strategic PR plan • draft press releases, briefing documents, media coverage reports for relevant businesses and campaigns • project management/collaboration ensuring all projects are delivered on-time, within scope • take a data-driven approach and collaborate with our analytics team to develop meaningful metrics • leverage analytics to improve ROI on recommended channel efforts • work across the communications team, partnering with relevant COEs to develop compelling narratives, approve talking points, and ensure coordination on relevant campaigns and crisis communications plans.

• Serve as the primary point of contact for a portfolio of existing customers • Drive account expansion through upselling, cross-selling, and renewal strategies • Understand each customer’s business goals, challenges, and product usage to deliver ongoing value • Partner with Customer Success, Professional Services, and Product teams to support customer outcomes • Identify at-risk accounts early and coordinate retention strategies • Conduct regular account reviews and success check-ins • Maintain accurate forecasting and pipeline management using CRM tools (e.g., Salesforce) • Stay informed on M-Files product updates, roadmap, and new capabilities to share with customers • Travel for customer meetings or QBRs as needed