Title: National Account Representative remote type Remote locations US - Connecticut MA - Boston US - NJ - Remote NY - Rochester MD - Baltimore time type Full time job requisition id JR113619 Job Description: BSN SPORTS, A VARSITY BRANDS COMPANY - THE RECOGNIZED LEADER IN TEAM ATHLETIC GEAR For over 50 years, BSN SPORTS has been the largest team sporting goods equipment and apparel distributor of choice in the United States. Our 3,000 BSN SPORTS employees strive to support the Heart of the Game by putting valuable time back into the day of coaches and administrators through excellent service platforms. Our company mission is simple: Save coaches and administrators time with everything they do off the field so they have more time to impact young lives on it. WORK TYPE: Full time LOCATION DETAILS: Working out of one of our offices in Connecticut, Baltimore, New Jersey, Boston, or Rochester preferred, but open to remote candidates who are not a commutable distance to an office. East coast preferred. Those who are able to report to an office, will be expected to follow the onsite/hybrid policy for that specific office. TRAVEL REQUIREMENTS: Some travel required PAY RATE: The salary range is $70,000-75,000 annually, plus the opportunity for performance based incentives. The base salary will vary based on criteria such as education, experience and qualifications of the applicant, location, internal equity, and alignment with the market. HOW YOU WILL MAKE AN IMPACT The Account Manager will serve as a best-in-class sales representative within the company capable of serving medium, large and enterprise organizations – National Accounts. You will be responsible for individual sales goals from managing National Accounts ranging from Fortune 500 companies, Professional Sports Teams and some of the largest Club and Travel programs in the US. The ability to problem solve, make smart decisions and manage expectations of very important organizations on behalf of Lax.com/BSN SPORTS is crucial. WHAT YOU WILL DO - Manage and grow an assigned book of business through proactive relationship management and strategic account support. - Maintain consistent daily communication with customers, ensuring all emails and text messages are responded to within 24 hours. - Develop and present quarterly account plans for key customers in collaboration with management to support retention and growth goals. - Communicate both positive updates and challenging issues to customers professionally, transparently, and in a timely manner. - Partner with customers to create customized logo concepts and product designs that align with brand standards and team identity. - Build and manage online team stores to support customer fundraising, ordering, and product distribution needs. - Support accounts receivable efforts by assisting customers through billing inquiries and aging AR resolution. - Participate in professional development opportunities and lacrosse industry events on a quarterly basis to strengthen product knowledge and industry relationships. - Utilize approved expense budgets strategically to foster and maintain strong client relationships. - Process bulk customer orders accurately and efficiently, with a target turnaround time of 12 hours or less. QUALIFICATIONS Knowledge/Skills/Abilities - Sales Acumen - Organizational Skills - Communication Proficiency - Technical Capacity and Training - Collaboration Skills - Time Management Skills - Personal Effectiveness/Credibility - Customer Service Education/Experience - A minimum of four years of management and/or sales experience. - A minimum of two years of industry experience. - Lacrosse experience and product knowledge. - Bachelor's Degree preferred PHYSICAL REQUIREMENTS The physical demands that are described as required are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods of sitting, standing, bending, lifting, kneeling and walking will all occur on a regular basis. #LI-PC1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: - Comprehensive Health Care Benefits - HSA Employer Contribution/ FSA Opportunities - Wellbeing Program - 401(k) plan with company matching - Company paid Life, AD&D, and Short-Term Disability - Generous My Time Off & Paid Holidays - Varsity Brands Ownership Program - Employee Resource Groups - St. Jude Partnership & Volunteer Opportunities - Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

• Account Managers – Research (AMs) are responsible for retaining and growing Elsevier's journals and books business across a defined portfolio of academic and research institutions through renewals, upsell/cross-sell, and new sales. • AMs are responsible for managing customer relationships and leveraging internal and external resources to drive growth. • Pre-sale: Responsible for developing account plans to support revenue goals, including identifying key stakeholders, understanding the budget process, and conducting SWOT analysis, account risk assessment, and opportunity planning. • Sales: Conducts needs analysis, qualifies leads, and progresses new business through the sales stages to close. • Post-sales: Ensures a timely, process-driven handoff to CSM. • Works closely with CSM to leverage customer insights and drive additional sales activities. • Renewals: Manages and closes renewals on time and on budget, maximizing cross-sell and upsell opportunities through early planning, risk assessment, and effective use of resources to minimize risk.

• Betreuung und Weiterentwicklung bestehender Key Accounts in Süddeutschland • Aufbau und Pflege stabiler Kundenbeziehungen • Sicherstellung der Nachverfolgung von laufenden Vereinbarungen, Aktionen und Produktanfragen • Aktive Mitwirkung am Wachstum von Umsatz und Volumen • Einführung und Weiterentwicklung neuer Produkte • Planung, Durchführung und Nachbereitung von Kundenterminen • Enge Zusammenarbeit mit internen Schnittstellen • Pflege und Dokumentation von Kundeninformationen • Transparentes Reporting und Abstimmung mit dem Teamleiter • Unterstützung bei der Übergabe nach Rückkehr der Stelleninhaberin

• Lead clinical data, AI-enabled innovation, and co-creation initiatives with hospital partners • Support clinical and innovation activities at partner institutions • Enable clinical data acquisition and AI development • Drive cross-functional execution and regional impact by collaborating with engineering, product, regulatory, and marketing teams