Title: Senior Underwriter, A&H - Medical Stop Loss Locations: Atlanta, GA; Boston, MA; Chicago, Il; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY; or remote Work Type:Remote, Hybrid, Full Time Job ID: 351559 Job Description: The Opportunity: The purpose of this role is to underwrite new business and renewals within specified guidelines and authority levels, supporting the development of a profitable portfolio under the Accident & Health insurance class. This involves implementing underwriting strategies, building relationships, and making sound decisions to drive business growth and profitability within assigned territories. The role plays a critical part in achieving overall profitability and success in the Accident & Health underwriting business. - Location: Atlanta, GA; Boston, MA; Chicago, Il; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY; or remote - Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week - The salary range for this role is between $99,000-$186,000. Your New Role: - Perform underwriting responsibilities including quote preparation, review of amendments, and plan exceptions to achieve department results. - Ensure adherence to loss ratio goals and achieve expected rate increase average and persistency goals. - Establish and maintain relationships with agents and customers to understand their needs and provide suitable products. - Collaborate with key stakeholders to share information, recommend solutions, and support business objectives. - Underwrite new and existing policies in compliance with organizational standards and regulatory requirements. - Provide timely and professional service to customers and intermediaries, delivering decisions and solutions promptly. - Evaluate risk for new business to ensure profitable growth and identify new business opportunities. - Maintain accurate records, prepare reports in a timely manner, and meet new business targets. - Contribute to a positive work environment by demonstrating cultural expectations and influencing others. Preferred Qualifications: - Bachelor's Degree or equivalent combination of education and work experience. Preferred Competencies: - Moderate relevant experience in Stop Loss - Underwriting experience in the Stop insurance industry, including risk profiling and pricing tools. - Established customer and broker relationships. - Underwriting experience in a high-production environment with increasing levels of responsibility. Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: - Hybrid Working - a mix of working from home and in the office - 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis - Competitive 401(k) program with company match up to 8% - Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice - Tuition Reimbursement for professional certifications, and continuing education - Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community Equal Employment Opportunity: QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. Supplementary information Skills: Adaptability, Analytical Thinking, Business Development, Critical Thinking, Customer Service, Financial Advising, Insurance Underwriting, Intentional collaboration, Managing performance, Personal Initiative, Portfolio Management, Prioritization, Risk Management, Stakeholder Management, Strategic Management

Title: Marine Underwriting Associate Location: Houston, TX, USA Job Description: Our Marine team is seeking an Underwriting Associate to join their growing team in the Houston, TX area. This is a full time, non-exempt role. This is a hybrid opportunity (2x a week in office, 3x remote). POSITION OVERVIEW: This position serves as an essential member of the Marine Underwriting Associate team by supporting various underwriting functions in partnership with assigned Underwriters and/or territories. Underwriting Associates are responsible for supporting new business and renewal activities, policy servicing handling including processing transactions and partnering with other support areas like Billing, Premium Audit, Claims, Agency Licensing as well as responding to agent inquiries. Additionally, individuals in this role are responsible for following operational workflows and best practices while ensuring service levels are met and a positive customer experience is provided to internal and external partners. As needed, UAs may be tasked with cross-training peers. As applicable, UA may have designated level of UW authority. IN THIS ROLE, YOU WILL: - Supports the Underwriter in new business and renewal activities - Account preparation: collection/analysis of data, ensuring complete file documentation, instruction, solicitation, etc. - Helps to support the quoting and issuance cycle - Updates work management system statuses throughout the cycle of the policy and monitors work in queue - Documents all new and renewal accounts including the completion of underwriting tools and information from outside resources in accordance to Best Practice guidelines - Completes loss control ordering form at issuance and monitors Task Assistant and monthly report to advise underwriter of report availability - Handles legal notice requests that must be sent at the direction of the Underwriter - May partner with Premium Audit and Agency accounting as needed for audit transactions and overdue premium reconciliation - Consistently executes to all UA steps during new business and renewal issuance and subsequent transaction to achieve quality and service standards - Facilitates transfer of accounts to Process Support for issuance, provides detailed processing instructions and updates appropriate statuses - Uses appropriate communication channels to refer or follow-up with the underwriter to ensure outstanding items are handled timely - Serves as primary service contact to ensure superior customer experience; presents solutions for rush new business, renewal and endorsement requests. - Responds to account inquiries such as accounting status and billing issues - Manages account information ensures accuracy of input into all appropriate systems - Demonstrates working knowledge of underwriting systems, workflows, procedures and compliance rules - Can assist with cross-training support of UA teammates - Understands strategy, territory appetite and key agent partners in order to achieve growth and profitability goal - Cultivates strong business relationships (internal and external) by proactively communicating and conveying ownership and commitment WHAT YOU NEED TO APPLY: - Associate’s Degree or equivalent experience - 1-2+ years of Commercial Lines/Specialty insurance experience - Fundamental underwriting, practices, procedures, workflows, systems & tools knowledge - Robust functional knowledge of product offerings and solid business acumen - Strong analytical skills - Strong organizational and time management skills - Strong attention to detail and prioritization skills - Ability to work cross-functionally CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience. Job Details Job Family UW - UT / UA Specialty Job Function Underwriting Pay Type Salary Hiring Min Rate 55,000 USD Hiring Max Rate 65,000 USD

• Responsible for leading the underwriting organization with a primary focus on team leadership, pipeline management, and workflow optimization • Ensures underwriting operations are efficient, scalable, and aligned with business objectives • Drives the adoption of technology, automation, and AI-enabled tools to enhance underwriting productivity, consistency, and quality across HECM and proprietary reverse mortgage products • Leads and manages the reverse mortgage underwriting team, including managers, team leads, and underwriters • Oversees underwriting pipeline management to ensure appropriate prioritization, workload balance, and adherence to service level agreements (SLAs) • Evaluates and continuously improves underwriting workflows to drive efficiency, consistency, and scalability • Partners with Processing, Closing, Sales, QC, and other departments to ensure seamless workflow integration and reduce bottlenecks • Champions the use of technology, automation, and AI tools to streamline underwriting processes and reduce manual effort • Identifies opportunities to enhance workflow through system improvements, LOS optimization, and automation of repetitive tasks • Ensures underwriting decisions are accurate, compliant, and aligned with FHA/HUD, HECM, and proprietary product guidelines • Establishes and monitors key performance indicators (KPIs) related to turn times, quality, productivity, and pipeline health • Uses reporting and data analysis to identify trends, inefficiencies, and areas for improvement • Manages complex underwriting escalations, exception requests, and guideline interpretations • Collaborates with Risk, Compliance, and Credit Policy teams to ensure adherence to regulatory and investor requirements • Drives continuous improvement initiatives that enhance borrower experience and internal efficiency • Supports capacity planning, staffing models, and resource allocation to meet business demands • Leads change management efforts related to process improvements, system enhancements, and new technology adoption • Promotes and implements AI and automation solutions to improve underwriting workflow efficiency

• Ordering loss runs and following up to obtain them • Attaching documentation to underwriting files • Tracking policies that have been bound • Following up on binders, invoices, and policies • Ensuring all documents are properly attached to the file