• Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards. • Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines. • Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication. • Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support. • Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits. • Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability. • Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts. • Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.

• Apply your multi-cloud data architecture expertise while presenting Snowflake technology and vision to executives and technical contributors at strategic prospects, customers, and partners • Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation • Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing

Role Description Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? As a Life Sciences Equipment Service Technician at STERIS, you will be responsible for troubleshooting and repairing medical equipment used in pharmaceutical, medical device, and research facilities, as well as providing installation support on complex mechanical, electromechanical, and electronic units. This is a remote-based, customer-facing position. This territory will cover the greater Quebec City region. This is a safety-sensitive position. What you will do as an Equipment Service Technician - Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components. - Manage time effectively by prioritizing customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, field upgrade programs, and other duties. - Work with cross-functional teams (Tech Support, Engineering, and Service Contract Management) to escalate issues appropriately and utilize advanced technology platforms to complete compliance regulatory requirements, and resolve and document troubleshooting issues. - Provide customers with information, pricing, and repair options. With management support, build relationships with sales to drive customer experience and revenue opportunities. Learn to identify sales opportunities in assigned territory. - Provide support to various locations within assigned territory depending on the service agreements and customer needs. Qualifications - Secondary School Diploma, Graduation Certificate, or CAEC - 2 years of experience in a mechanical/technical role - Associates degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement - Ability to work flexible hours, sometimes outside “normal business hours” - Must live within 80 kilometers of center of territory - Must be able to lift up to 11 kilograms at times and push wheeled transporters up to about 23 kilograms - Valid driver’s license and the ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements Requirements - General knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices) - Excellent interpersonal and customer communication skills - Strong technical and troubleshooting skills Benefits - Base Salary + Incentive Compensation Program - Company Provided Vehicle + Cell Phone + Laptop - Excellent Healthcare Benefits - 3 weeks paid vacation per year + company holidays based on Province - RRSP matching program - Parental Leave - Opportunities for advancement in a stable long-term career - Hands-on Training Program - Additional Add-On Benefits/Discounts

Role Description As we continue our exciting growth, we are building teams with highly talented individual contributors and leaders who design, develop, and manufacture next generation energy technologies. Our work environment is fast-paced, fun, and full of exciting new projects. We are seeking Field Applications Engineers in India to be a member of our technical sales team responsible for pre-sales technical support and new product field deployments. Location: Kerala What you will do - Support the Sales Organization with Product’s Technical Expertise - Provide clear Customer Technical Requirements feedback to Product Management and Product Development Teams. - Execute customer-facing Technical Product Adoption programs. - Execute customer-facing New Product Introduction (NPI) field activities. - Develop and deliver documentation such as: design guides, line diagrams, standard BOMs, technical briefs, best practices and training. - Engage in specialized System Designs support activities. - Coordinate and execute field testing and feedback collection for new hardware and software. - Go through internal documents and build system knowledge on upcoming products. - Provide onsite and remote commissioning training and support for install partners for solar electric and energy storage systems. - Close cooperation and alignment with Customer Support and Field Services to deliver a best-in-class Customer Support Experience. - Conduct Technical Training to external customers. - Ability to promote teamwork and build relationships with internal and external customers. - Follow and implement quality improvement internal process. Qualifications - 4+ years’ experience in solar industry. - Strong System Design knowledge on distributed solar energy systems. - Hands-on experience on both DC/AC system design, BESS storage systems. - Excellent industry knowledge of competition, market trends on various product technologies like PV Modules, inverters, BESS, mounting structures etc. - Experience in BESS system design, sizing, troubleshooting, etc. - Good knowledge on System Bill of materials and Costing preparations. - Strong Knowledge on PV simulation software’s like PVsyst, Helioscope, etc. - Hands-on experience on AutoCAD & Google SketchUp simulation software’s. - Strong Knowledge on Solar PV design Due diligence like Module layouts, SLD and standard PV System design documents review. - Strong knowledge on Pre and post system commissioning site visits/Audits. - Ability and willingness to travel locally, domestically and at times internationally as needed. - Good Problem-solving skills – field and system related issue troubleshooting activities. - Strong communication skills including listening and handling objections and technical inquiries. - Good presentation skills. Experience to conduct technical training to internal and external peoples. - Excellent interpersonal skills to build and develop relationships internally and externally. - Experience working remotely with strong self-management and interpersonal skills and proven record of establishing and maintaining working relationships with customers, peers, and managers.