• Develop and execute automated test cases across all layers of the testing pyramid using advanced QA tools. • Collaborate with stakeholders to gather project requirements and define technical solutions. • Maintain and improve application performance, scalability, and reliability through rigorous testing practices. • Mentor junior QA team members, fostering a culture of continuous learning and improvement. • Establish and implement quality processes that empower developers to deliver high-quality work autonomously. • Analyze and troubleshoot software defects, ensuring timely resolutions and enhancements. • Act as a central reference for QA practices, guiding system-level decisions throughout the project lifecycle.

• Review and validate AI-generated test results. Critically assess AI test outputs for accuracy, completeness, and false positives/negatives, applying your domain expertise and judgment to determine pass/fail outcomes. • Perform execution of manual test cases, targeted exploratory and edge-case testing. Focus human testing effort where it matters most: complex workflows, boundary conditions, integration points, and scenarios where AI coverage is insufficient. • Own QA strategy and execution for your squad, including test planning, risk assessment, and release readiness decisions. • Write and maintain automated tests in Playwright, following Page Object Model (POM) design patterns, and expand POM coverage to support a scalable, maintainable automation suite. • Leverage AI development tools (Claude, GitHub Copilot) as core parts of your workflow to generate test cases, write automation scripts, debug failures, and accelerate coverage growth. • Report defects, track bugs, and provide clear, actionable suggestions for product enhancements. • Work closely with development, product management, and delivery teams throughout the entire software development lifecycle (SDLC). • Communicate clearly and effectively, working independently while managing multiple projects and priorities. • Collaborate with our Customer Support team to triage complex application issues.

• Edit and format technical/security deliverables • Maintain document consistency and quality standards • Support Section 508/accessibility compliance checks • Review cross-references, tables, and compliance artifacts • Assist with final package assembly and submission readiness

Role Description Join a UK-based website design agency that delivers high-conversion, bespoke websites with a concierge-style client experience. In this role, you will act as the central link between clients, designers, and developers, ensuring that each project moves seamlessly from concept to launch with precision, consistency, and care. - Manage 10–20 active projects at any time. - Oversee timelines and coordinate communication. - Populate and format content. - Perform detailed quality checks across all devices and browsers. - Test, identify errors, log issues, and re-test fixes to ensure every website meets the agency’s high standards. This is a hands-on, detail-driven coordination role suited to professionals who enjoy structure, autonomy, and building strong client relationships. Accuracy, organisation, and calm persistence are essential, as you will juggle multiple projects simultaneously while maintaining impeccable attention to detail. This is not a coding role but rather a coordination and quality-assurance position focused on content population, detailed testing, and managing project workflows. Qualifications - Experience managing high-volume project portfolios (10–20 projects simultaneously preferred). - Strong content formatting skills in WordPress. - Basic understanding of HTML, CSS, and web concepts. - Comfort working with tools such as Figma and browser inspector tools. Requirements - Extreme attention to detail, with the ability to pick up micro-errors. - Process-oriented, following strict SOPs, workflows, and QA checklists. - Highly organised, able to manage large volumes of tasks with structured systems. - Clear and proactive communicator, both written and verbal. - Patient and persistent, able to handle repetitive testing cycles without losing accuracy. - Able to learn new software tools, digital systems, and web processes quickly. Responsibilities - Project Coordination & Workflow Management - Oversee concurrent projects, each at different stages of development. - Prioritise tasks effectively across multiple clients and internal stakeholders. - Track progress using project management tools, checklists, and structured workflows. - Ensure all deadlines are met and escalate risks or delays proactively. - Content Population & Formatting - Upload and format content, media, and images on websites, primarily in CMS environments such as WordPress. - Ensure consistency in styling, layout, and brand alignment across all pages. - Manually adjust and optimise content for clarity, readability, and visual appeal. - Quality Assurance (Primary Focus) - Perform detailed QA on all website pages and features using structured checklists. - Test functionality, including buttons, forms, links, menus, and user interactions. - Conduct content accuracy reviews, ensuring all text, imagery, and media are correct and error-free. - Validate styling and layout across all major browsers (Chrome, Firefox, Safari) and devices (desktop, tablet, mobile). - Check for broken links and 404 errors. - Log, track, and communicate bugs or issues with development, coding, and design teams. - Re-test after fixes are applied to ensure issues have been fully resolved. - Communication & Coordination - Act as a key point of contact for both internal teams and multiple clients. - Communicate bugs, delays, priorities, or required changes clearly and proactively. - Manage client expectations with transparency and professionalism. - Collaborate with developers, designers, and content teams to move tasks to completion. Benefits - Salary: R30 - 35 000 per month. - Employment Type: 12-Month Renewable Contract.